softwareHouzz Pro Software Reviews
52 Reviews
Overall Rating
4.4
52 Reviews
Rating Distribution
5
(34)
4
(11)
3
(3)
2
(1)
1
(3)
Satisfaction Score
Ease of use
8
Value for money
8
Customer Support
9
Functionality
9
Overall Rating
4.4
52 Reviews
Rating Distribution
5
(34)
4
(11)
3
(3)
2
(1)
1
(3)
Satisfaction Score
Ease of use
8
Value for money
8
Customer Support
9
Functionality
9
Filters
Industry
Provider Size
Time Used
Houzz Pro good starter
Houzz Pro good starter
Pros
Having a comprehensive system and collaborating with my marketing and advertising team is something I truly appreciate.
Cons
Personally, I find it to be quite expensive, and the leads haven't shown much promise so far.
Ease of use
7
Value for money
7
Customer Support
8
Functionality
7
Karla
Construction, 1-10 employees
Less than 6 months
Jan 01, 2024
Great Platform For Architects and Designers
Great Platform For Architects and Designers
Pros
I'm impressed with how this platform has transformed into a design oriented solution and is focused on supporting professionals in managing their businesses. Initially, our goal with Houzz was to have an easily discoverable portfolio for prospective clients. Additionally, we wanted to stay updated on customer satisfaction. Currently, we have been attracting better clients through Houzz, which clearly shows the company's commitment to continuous improvement.
Cons
The current cost is a bit too steep for our budget.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Javier
Architecture & Planning, 1-10 employees
More than a year
Jan 01, 2024
Good, not great
Good, not great
Pros
I receive leads directly in my inbox, and most of them are highly qualified.
Cons
Many leads simply don't respond unless you reply instantly.
Ease of use
10
Value for money
7
Customer Support
10
Functionality
10
Andrew
Architecture & Planning, 1-10 employees
Less than a year
Jan 01, 2024
Commitment and high standards
Commitment and high standards
Pros
Houzz is by far the best website for generating customer leads. The detailed information provided by Houzz about potential customers is so valuable that I can hit the ground running when we meet. Moreover, the website's aesthetics are as impressive as its functionality. It's renowned for showcasing "after" pictures for those outside the construction industry, while also offering a comprehensive and searchable repository of finished projects that builders can use in real time to assist customers during the planning phase of a renovation.
Cons
I have no complaints at all. This site is excellent for builders, tradespeople, and homeowners alike.
Ease of use
8
Value for money
10
Customer Support
10
Functionality
8
Shawn
Construction, 11-50 employees
More than a year
Jan 01, 2024
Estimating made easy
Estimating made easy
Pros
Houzz Pro is excellent for creating estimates and project models. It breaks everything down and is easy to navigate.
Cons
I haven't encountered any issues, and I'm still exploring all the features within the app.
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Nathan
Construction, 1-10 employees
N/A
Jan 01, 2024
Satisfied General Contractor
Satisfied General Contractor
Pros
I appreciate the pricing and the range of available tools. I'm also satisfied with the quality of leads I receive.
Cons
There's nothing that I'm unhappy with, except for the fact that we started receiving leads from [sensitive content hidden], which aren't as good as the [sensitive content hidden] leads.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Thomas
Construction, 1-10 employees
More than a year
Jan 01, 2024
Good app for a company
Good app for a company
Pros
It's an excellent platform for renovation and construction projects...
Cons
I just downloaded the app, so I can't provide feedback yet...
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Claudiu
Construction, 1-10 employees
Less than 6 months
Jan 01, 2024
CMTREVIEW1
CMTREVIEW1
Pros
The primary reason I chose this service is because of the customer leads it generates.
Cons
I'm relatively new to the platform, so I'll be able to assess it better in about another month.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Charles M.
Construction, 11-50 employees
Less than 6 months
Jan 01, 2024
Houzz Pro is a complete waste of money
Houzz Pro is a complete waste of money
Pros
I couldn't be more dissatisfied with Houzz Pro. Their "Client Success Managers" are unhelpful and show no interest in my success. We were forced into a second year of subscription without receiving any meaningful leads, except for seemingly fake ones that never replied. They take your hard earned money without providing any value in return. I strongly advise all business owners to avoid using Houzz Pro under any circumstances. They only care about taking your money and couldn't care less about the value you receive, or more accurately, don't receive. Please don't make the same mistake we did.
Cons
They promise leads, but they don't deliver. It's a complete waste of money, offering no value whatsoever!
Ease of use
3
Value for money
2
Customer Support
2
Functionality
2
John
Consumer Services, 1-10 employees
Less than a year
Dec 01, 2023
im satisfied with the set up andfree 30 day trial thats a good idea to get some one to try your website
im satisfied with the set up andfree 30 day trial thats a good idea to get some one to try your website
Pros
The setup process for House Pro is straightforward and uncomplicated.
Cons
So far, nothing has come up. However, I feel that there should be a security check for pros.
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Bruce
Construction, 1-10 employees
N/A
Dec 01, 2023
Please don�t sign up
Please don�t sign up
Pros
We didn't find this product to be valuable. It was excessively expensive for what we received.
Cons
Canceling is nearly impossible. Their customer service will either give you the runaround or, worse, not respond at all.
Ease of use
1
Value for money
2
Customer Support
2
Functionality
2
Veronica
Construction, 1-10 employees
Less than a year
Dec 01, 2023
Great and very handy
Great and very handy
Pros
I find the 3D room layout, time clock, and project management features to be particularly useful.
Cons
Nothing really stands out negatively to me. Everything seems good.
Ease of use
10
Value for money
7
Customer Support
10
Functionality
10
Sage
Construction, 1-10 employees
Less than 6 months
Dec 01, 2023
High quality platform
High quality platform
Pros
The leads that come through Houzz Pro are of high quality, surpassing any other app I've used. I appreciate the flat rate pricing instead of paying per lead.
Cons
The flow of leads is unpredictable, so sometimes my pipeline gets close to empty.
Ease of use
10
Value for money
8
Customer Support
10
Functionality
10
Samuel
Construction, 1-10 employees
More than a year
Dec 01, 2023
Highly recommend
Highly recommend
Pros
The takeoff feature is fantastic. We love the efficiency of the take off to estimate to in voice and payment process with Houzz. Everything is conveniently in one place.
Cons
I wish the project/lead feature could be a bit more customizable, but hopefully they are working on that.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Matt
Construction, 1-10 employees
Less than a year
Dec 01, 2023
Houzz is a good marketing and management tool for business growth.
Houzz is a good marketing and management tool for business growth.
Pros
I value the ability to manage leads and track collaboration within the platform.
Cons
Some leads have unrealistic expectations when it comes to expenses.
Ease of use
8
Value for money
10
Customer Support
10
Functionality
8
Lori
Wine and Spirits, 1-10 employees
Less than a year
Dec 01, 2023
Game Changer
Game Changer
Pros
Houzz Pro has revolutionized my business. It serves as an incredible communication and management tool. The multiple portals for clients, tradespeople, suppliers, and employees have made a significant difference in terms of time savings.
Cons
In Canada, it doesn't currently have compatibility with QB.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
TracyAnn
Construction, 1-10 employees
Less than a year
Dec 01, 2023
Clear with great features
Clear with great features
Pros
I thoroughly enjoyed using this platform to manage projects due to its clarity. Creating mood boards and utilizing floor plans to design models and view them in 3D was a lot of fun.
Cons
Personally, it wasn't exactly what I needed for long-term use.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Lauren
Design, 1-10 employees
Less than 6 months
Dec 01, 2023
Excellent platform
Excellent platform
Pros
Houzz Pro helps me streamline all aspects of a project in a single platform. It includes floor planning, product selection, and 3D renderings.
Cons
Navigating the dashboard has a steep learning curve. The financial side could use some improvement, especially the transition from a proposal to an invoice, which feels clunky.
Ease of use
8
Value for money
10
Customer Support
8
Functionality
10
Gwen
Design, 1-10 employees
Less than a year
Dec 01, 2023
Tiffany's Houzz Review
Tiffany's Houzz Review
Pros
I appreciate the intuitive nature of the program. Most features are self explanatory and relatively easy to understand.
Cons
I wish we had easier and more direct access to customer service. I don't find the chat and waiting for a response very helpful.
Ease of use
8
Value for money
8
Customer Support
7
Functionality
8
tiffany
Design, 1-10 employees
More than a year
Dec 01, 2023
This is a stupid survey. I wasn't able to leave any real comments until this last page
This is a stupid survey. I wasn't able to leave any real comments until this last page
Pros
Houzz Pro excels at presenting our business to customers and bringing in potential opportunities. That's the main reason we invest in it.
Cons
Recently, you made changes to the way we can contact and connect with our customers by having all calls and texts go through your switchboard. This new process limits our communication with potential customers and slows down the entire process. It's even worse when the switchboard has connection problems or errors that prevent us from reaching our customers.
Ease of use
8
Value for money
7
Customer Support
6
Functionality
8
Lowell
Design, 11-50 employees
More than a year
Dec 01, 2023
At first I wasn�t sure�
At first I wasn�t sure�
Pros
I value the organization tools and the array of features it offers.
Cons
Initially, it was overwhelming when it came to estimates, but it was worth it in the end. I also didn't like the fact that there wasn't a deck building section.
Ease of use
8
Value for money
10
Customer Support
10
Functionality
10
Matthew
Construction, 1-10 employees
Less than a year
Dec 01, 2023
Great way to stay on top of your projects.
Great way to stay on top of your projects.
Pros
The best thing about Houzz Pro is the ability to stay on top of my projects, communicate effortlessly with my clients, and have all my project data centralized.
Cons
I dislike the frequent changes they make. Just when I get used to one thing, they go and change the layout again. Additionally, I'm not a fan of the fact that the customers' direct phone numbers no longer show up; instead, they go through the operator's number.
Ease of use
10
Value for money
8
Customer Support
10
Functionality
10
talia
Construction, 1-10 employees
More than a year
Dec 01, 2023
Tru-Ridge Roofing
Tru-Ridge Roofing
Pros
It's incredibly user friendly and intuitive. It excels at organizing leads and projects, and seamlessly integrates with QuickBooks online.
Cons
I genuinely can't think of any major drawbacks to Houzz Pro. I suppose the house plan creator could use a few updates.
Ease of use
8
Value for money
10
Customer Support
7
Functionality
8
Donovan
Construction, 1-10 employees
Less than a year
Dec 01, 2023
House Pro is great!
House Pro is great!
Pros
The Pro software has pleasantly surprised me.
Cons
The monthly charge is quite high compared to other platforms.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Mara
Information Services, 1-10 employees
Less than a year
Dec 01, 2023
Houzz Pro Review
Houzz Pro Review
Pros
We particularly appreciate the leads and design aspects of Houzz.
Cons
I've noticed that the leads seem to disappear on Houzz, while we receive many calls from Google. The design tools don't allow me to create full home renovations, including exterior finishes. It would be great if the flooring and wall finishes matched popular vendor products, so I can provide clients with more realistic renderings and layouts for their projects. The website creation could use some improvement.
Ease of use
10
Value for money
8
Customer Support
10
Functionality
9
Josh
Construction, 1-10 employees
Less than a year
Dec 01, 2023
Excellent Project Management Tool
Excellent Project Management Tool
Pros
I adore the fact that I can manage every detail, from task management and client communication to billing and 3D design. The versatility of the platform allows me to keep all my information organized in one place.
Cons
When using the mood boards, there's no way to hide the sourcing toolbar. This has limited my ability to present materials to clients and has been a significant hindrance. I strongly recommend changing the programming to allow this tool to be minimized.
Ease of use
8
Value for money
8
Customer Support
8
Functionality
10
Marla
Design, 1-10 employees
Less than a year
Dec 01, 2023
Great Visibility
Great Visibility
Pros
The visibility it provides, along with its marketing features and video suggestions, are topnotch.
Cons
I believe the 3D feature could be enhanced by allowing the importation of real pictures and images of products. Additionally, I feel that the French version isn't optimal and doesn't bring me high-quality clients. I would like to have my website translated into two languages.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Ariane
Architecture & Planning, 1-10 employees
More than a year
Dec 01, 2023
Overall very useful prodcut
Overall very useful prodcut
Pros
Over the years, I have used multiple 2D and 3D platforms. What I like about Houzz Pro is that it consolidates everything into a single location. I also love the convenience of scanning rooms and easily editing plans, then sharing a simple link with my clients to view their live design. Having the billing platform integrated within the same platform is incredibly convenient as well.
Cons
Editing the kitchen cabinets can be a bit challenging. I'd like to be able to convert the 3D version of cabinetry into an automated order/spec sheet so I don't have to switch to my other cabinetry software.
Ease of use
8
Value for money
10
Customer Support
10
Functionality
10
Rachel
Design, 1-10 employees
Less than a year
Dec 01, 2023
great for ideas
great for ideas
Pros
It's an excellent tool for creating estimates and remodeling your house.
Cons
It's a really nice way to estimate and gather ideas for remodeling your space.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Judith
Automotive, 1-10 employees
Less than a year
Dec 01, 2023
I can't imagine running my business without it.
I can't imagine running my business without it.
Pros
The drawing and designing features make it effortless to present ideas to potential customers. I believe that the tools provided by Houzz make my business appear more professional.
Cons
The estimating software is a bit cumbersome and could use some fine-tuning. I'm saying this before I've had a chance to work with it recently.
Ease of use
10
Value for money
7
Customer Support
10
Functionality
10
Kristen
Construction, 1-10 employees
Less than a year
Dec 01, 2023
Great for a small business.
Great for a small business.
Pros
The new layout is fantastic! I can see the improvements that have been made since I started using Houzz Pro.
Cons
The timekeeping and invoicing need improvement.
Ease of use
8
Value for money
9
Customer Support
10
Functionality
8
Nicole
Architecture & Planning, 1-10 employees
Less than a year
Dec 01, 2023
Houzz Pro Review
Houzz Pro Review
Pros
I appreciate how easy it is to set up my website as a consulting designer.
Cons
I have the ability to share my videos showcasing my design choices.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Cynthia
Design, 1-10 employees
More than a year
Nov 01, 2023
New to Houzz
New to Houzz
Pros
I love the features of Houzz. Being able to accept payments online and having leads ring directly to me, rather than through a lead company, are major advantages. Additionally, I appreciate the accessibility of the planning options.
Cons
Not all the features have been working properly for me, and I've paid for two months without receiving any leads. I'm not sure if my website is functioning correctly.
Ease of use
7
Value for money
7
Customer Support
7
Functionality
7
Kimberly
Health Wellness and Fitness, 1-10 employees
Less than 6 months
Nov 01, 2023
Do not recommend
Do not recommend
Pros
N/A (Regarding the service I intended to use this platform for, I didn't find any positives as I didn't receive any leads. Therefore, for me, there are no pros.)
Cons
Despite being a customer of Houzz since its early beginnings in London in 2017, I have to say that I've always found the Houzz platform very useful, somewhat like Facebook. It's an enjoyable tool that doesn't necessarily require payment but can still provide some benefits. However, I've long considered advertising on their platform, as it promised enticing client leads that would boost my business�who wouldn't want that? Sadly, to make a long story short, after almost 10 months of service and receiving only three measly leads that weren't even relevant to the services we provide, I have to conclude that this has been (and sadly still is!!!) a complete waste of money for us. We haven't received a single good lead that could generate any revenue. I was told that the "magical system of Houzz" requires at least a six-month commitment, which is why they try to lock you into a 12-month contract. Needless to say, this is purely so they can profit from running their ads, and six months didn't change anything. I'm extremely disappointed as a frequent user of their platform prior to this membership. Even though we never received any direct leads, I was happy to promote our work. However, now that I'm paying for this service in a locked 12-month contract and still not getting any leads�NONE�like before, I'm truly repulsed by the platform that brings me nothing but invoices. I hope that anyone who is considering their services thinks ten times before proceeding. Remember, you're signing up for 12, very, very long months of invoices with absolutely 0% chance of getting anything in return. I hope this helps someone, just as I wish someone had warned me beforehand. All the best, Dom.
Ease of use
2
Value for money
3
Customer Support
3
Functionality
3
Dominik
Construction, 1-10 employees
Less than a year
Nov 01, 2023
Great Project Management Software for the Remodeling Industry
Great Project Management Software for the Remodeling Industry
Pros
It's easy to use and offers great flexibility for accounting. I love the ability to track expenses per project, and the feature that allows me to upload invoices and receipts. Generating estimates and invoices is also a breeze.
Cons
The mobile app is slow and not very functional in the field.
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Abdulhakeem
Construction, 1-10 employees
Less than a year
Nov 01, 2023
Just Great
Just Great
Pros
Overall, it's a fantastic product. It offers a wide range of options and an extensive selection of floor plans and decor ideas. The 3D rendering is particularly impressive.
Cons
There aren't any major cons; there is a learning curve, but it's a very useful product.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
troy
Banking, 51-100 employees
Less than a year
Nov 01, 2023
Houzz Pro is a very helpful tool to utilize
Houzz Pro is a very helpful tool to utilize
Pros
It's user friendly and helps me grow my business. The accessible brands and tools, along with the platform's attention to detail, are highly valuable.
Cons
There's nothing that particularly stands out about Houzz Pro. I would recommend it to anyone running a business or even for DIY projects. It provides many insights and ideas that benefit anyone.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
brian
Consumer Services, 1-10 employees
More than a year
Nov 01, 2023
Great resource
Great resource
Pros
It provides an excellent interface for connecting with prospective clients.
Cons
It's a little challenging to set up initially.
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
David
Architecture & Planning, 1-10 employees
N/A
Oct 01, 2023
Lied to about membership
Lied to about membership
Pros
The website was the best part, and the search functionality was superb.
Cons
It doesn't align with what my company is doing. The sales representative overpromised, and we were also told it was a month-to-month membership.
Ease of use
5
Value for money
3
Customer Support
5
Functionality
7
John
Construction, 1-10 employees
Less than 6 months
Oct 01, 2023
Great Experience!
Great Experience!
Pros
Designing and sourcing products are crucial aspects of my business. The fact that I can find everything in one place is a gamechanger for me!
Cons
While I'm new to the site as a business, I've always enjoyed using it as a user. My experience is still very new, but so far, I can't think of many negatives that would fall into the "improvement needed" category. I'm still actively learning all the features the site has to offer, but thus far, I'm very happy with my decision to stop doing everything manually and invest in tools that make my life easier and my business more productive.
Ease of use
7
Value for money
10
Customer Support
10
Functionality
10
Lisa
Design, 1-10 employees
Less than 6 months
Oct 01, 2023
just started
just started
Pros
It's easy to set up and get started. As someone who appreciates simplicity and straightforwardness, I'm enjoying using it so far.
Cons
I haven't had a chance to fully explore it yet, as I'm just starting to use it.
Ease of use
10
Value for money
7
Customer Support
7
Functionality
10
Matthew
Construction, 1-10 employees
N/A
Oct 01, 2023
Houzz Pro Extends Our Reach
Houzz Pro Extends Our Reach
Pros
The portfolio feature within Houzz is an excellent way to drive traffic to our website and secure initial consultations. The ability for potential clients to message us on Houzz and discuss their project is another fantastic feature that helps us prescreen leads and determine if an initial consultation aligns with their goals for their home. Overall, we have had success with these leads.
Cons
While having a link to our website is helpful as is the portfolio, it would be great if we could showcase our 360 tours of our kitchen and bath projects. I believe that would captivate visitors to our profile even more. Additionally I have found that the Houzz project match leads haven't aligned with our scope of work, making them cold leads for us.
Ease of use
8
Value for money
7
Customer Support
10
Functionality
7
Allison
Design, 11-50 employees
More than a year
Oct 01, 2023
Intuitive and Welcoming UI/UX!
Intuitive and Welcoming UI/UX!
Pros
As a new (and sole) business owner, Houzz has helped me put many moving pieces in place. I can manage projects, follow up on leads, and track them. In addition, I have built a sleek-looking website by just using the offered templates. I think this feature alone is enough to encourage businesses to invest in Houzz Pro.
Cons
Since Im the only one who uses this software in my business right now, it is sometimes a lot for me to understand new features. They add features (for the better), but it changes how I work, and it takes a while for me to get comfortable again. On the other hand, they make a lot of effort to look ahead, which I find endearing, so its ultimately worthwhile.
Ease of use
9
Value for money
7
Customer Support
7
Functionality
9
Cynthia
Design, 1-10 employees employees
Nov 14, 2022
Mixed feelings about this
Mixed feelings about this
Pros
Efficient project management and communication with multiple clients works really well thanks to email and SMS options.
Cons
We use Quickbooks to manage our bills but the connection this software has with quickbooks is a mess. Very hard to make it work.
Ease of use
8
Value for money
7
Customer Support
6
Functionality
6
Romullo L.
Architecture & planning, 2-9 employees
Jul 22, 2022
It has helped my business thrive!
It has helped my business thrive!
Pros
I have been able to manage and bill my customers in one place. The estimates are so professional looking without you doing anything extra it adds a lot to my company profile.
Cons
Features are great but Im the type of person whod like constant trainings to squeeze every feature to its limit.
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Michael M.
Construction, 10-49 employees
Jul 21, 2022
A very, very solid option!
A very, very solid option!
Pros
It has combined almot everything we need in one place namely proposal, invoicing, and client database. We still use Basecamp for our project management but Houzz goes along with it so well we dont mind it.
Cons
If only customization was a bit more flexible. We cant really adjust how large our company logo looks on a document. The price is so reasonable so I am letting the issue go.
Ease of use
8
Value for money
10
Customer Support
8
Functionality
8
Kaley R.
Design, 2-9 employees
Jul 15, 2022
Could use some improvements
Could use some improvements
Pros
What I used to pay with IVY I still do but Im not willing to spend extra unless they improve the features. Proposals can be easily created as well as invoices thats what i like about it.
Cons
Mobile apps are basically useless since you dont have all the functionality of a desktop app. Reporting is so bad it needs a complete re-do.
Ease of use
6
Value for money
8
Customer Support
7
Functionality
6
Michele K.
Design, 2-9 employees
Jul 08, 2022
Houzz makes everything SO easy!
Houzz makes everything SO easy!
Pros
It allows me to easily customize layouts and take care of project management needs including billing. It has made my work efficient and I would definitely recommend it to anyone.
Cons
Some other competitors offer way more functionality at the same price point.
Ease of use
8
Value for money
9
Customer Support
8
Functionality
8
Sandy B.
Designing , 2-9 employees
Jul 07, 2022
Great integration of portfolio, website, and advertising
Great integration of portfolio, website, and advertising
Pros
Creating a Houzz profile and then easily creating a website from that data is the pro Id mention every time Im asked.
Cons
Some more website creations tools would be appreciated. Other apps such as shopify are better at that.
Ease of use
8
Value for money
8
Customer Support
8
Functionality
9
Peter S.
Design, 2-9 employees
Jul 06, 2022
Needs some serious improvements
Needs some serious improvements
Pros
If you are looking for a solution in the designing space then this is the right software for you. It has some very industry specific features that has helped us a lot in interior designing.
Cons
Virtual site measurement tool is good with empty spaces but struggle to give accurate results when furniture pieces are in the way.
Ease of use
9
Value for money
8
Customer Support
7
Functionality
9
Eva P.
Designing , 2-9 employees
Jul 05, 2022
Filters
Houzz Pro good starter
Houzz Pro good starter
Pros
Having a comprehensive system and collaborating with my marketing and advertising team is something I truly appreciate.
Cons
Personally, I find it to be quite expensive, and the leads haven't shown much promise so far.
Ease of use
7
Value for money
7
Customer Support
8
Functionality
7
Karla
Construction, 1-10 employees
Less than 6 months
Jan 01, 2024
Great Platform For Architects and Designers
Great Platform For Architects and Designers
Pros
I'm impressed with how this platform has transformed into a design oriented solution and is focused on supporting professionals in managing their businesses. Initially, our goal with Houzz was to have an easily discoverable portfolio for prospective clients. Additionally, we wanted to stay updated on customer satisfaction. Currently, we have been attracting better clients through Houzz, which clearly shows the company's commitment to continuous improvement.
Cons
The current cost is a bit too steep for our budget.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Javier
Architecture & Planning, 1-10 employees
More than a year
Jan 01, 2024
Good, not great
Good, not great
Pros
I receive leads directly in my inbox, and most of them are highly qualified.
Cons
Many leads simply don't respond unless you reply instantly.
Ease of use
10
Value for money
7
Customer Support
10
Functionality
10
Andrew
Architecture & Planning, 1-10 employees
Less than a year
Jan 01, 2024
Commitment and high standards
Commitment and high standards
Pros
Houzz is by far the best website for generating customer leads. The detailed information provided by Houzz about potential customers is so valuable that I can hit the ground running when we meet. Moreover, the website's aesthetics are as impressive as its functionality. It's renowned for showcasing "after" pictures for those outside the construction industry, while also offering a comprehensive and searchable repository of finished projects that builders can use in real time to assist customers during the planning phase of a renovation.
Cons
I have no complaints at all. This site is excellent for builders, tradespeople, and homeowners alike.
Ease of use
8
Value for money
10
Customer Support
10
Functionality
8
Shawn
Construction, 11-50 employees
More than a year
Jan 01, 2024
Estimating made easy
Estimating made easy
Pros
Houzz Pro is excellent for creating estimates and project models. It breaks everything down and is easy to navigate.
Cons
I haven't encountered any issues, and I'm still exploring all the features within the app.
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Nathan
Construction, 1-10 employees
N/A
Jan 01, 2024
Satisfied General Contractor
Satisfied General Contractor
Pros
I appreciate the pricing and the range of available tools. I'm also satisfied with the quality of leads I receive.
Cons
There's nothing that I'm unhappy with, except for the fact that we started receiving leads from [sensitive content hidden], which aren't as good as the [sensitive content hidden] leads.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Thomas
Construction, 1-10 employees
More than a year
Jan 01, 2024
Good app for a company
Good app for a company
Pros
It's an excellent platform for renovation and construction projects...
Cons
I just downloaded the app, so I can't provide feedback yet...
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Claudiu
Construction, 1-10 employees
Less than 6 months
Jan 01, 2024
CMTREVIEW1
CMTREVIEW1
Pros
The primary reason I chose this service is because of the customer leads it generates.
Cons
I'm relatively new to the platform, so I'll be able to assess it better in about another month.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Charles M.
Construction, 11-50 employees
Less than 6 months
Jan 01, 2024
Houzz Pro is a complete waste of money
Houzz Pro is a complete waste of money
Pros
I couldn't be more dissatisfied with Houzz Pro. Their "Client Success Managers" are unhelpful and show no interest in my success. We were forced into a second year of subscription without receiving any meaningful leads, except for seemingly fake ones that never replied. They take your hard earned money without providing any value in return. I strongly advise all business owners to avoid using Houzz Pro under any circumstances. They only care about taking your money and couldn't care less about the value you receive, or more accurately, don't receive. Please don't make the same mistake we did.
Cons
They promise leads, but they don't deliver. It's a complete waste of money, offering no value whatsoever!
Ease of use
3
Value for money
2
Customer Support
2
Functionality
2
John
Consumer Services, 1-10 employees
Less than a year
Dec 01, 2023
im satisfied with the set up andfree 30 day trial thats a good idea to get some one to try your website
im satisfied with the set up andfree 30 day trial thats a good idea to get some one to try your website
Pros
The setup process for House Pro is straightforward and uncomplicated.
Cons
So far, nothing has come up. However, I feel that there should be a security check for pros.
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Bruce
Construction, 1-10 employees
N/A
Dec 01, 2023
Please don�t sign up
Please don�t sign up
Pros
We didn't find this product to be valuable. It was excessively expensive for what we received.
Cons
Canceling is nearly impossible. Their customer service will either give you the runaround or, worse, not respond at all.
Ease of use
1
Value for money
2
Customer Support
2
Functionality
2
Veronica
Construction, 1-10 employees
Less than a year
Dec 01, 2023
Great and very handy
Great and very handy
Pros
I find the 3D room layout, time clock, and project management features to be particularly useful.
Cons
Nothing really stands out negatively to me. Everything seems good.
Ease of use
10
Value for money
7
Customer Support
10
Functionality
10
Sage
Construction, 1-10 employees
Less than 6 months
Dec 01, 2023
High quality platform
High quality platform
Pros
The leads that come through Houzz Pro are of high quality, surpassing any other app I've used. I appreciate the flat rate pricing instead of paying per lead.
Cons
The flow of leads is unpredictable, so sometimes my pipeline gets close to empty.
Ease of use
10
Value for money
8
Customer Support
10
Functionality
10
Samuel
Construction, 1-10 employees
More than a year
Dec 01, 2023
Highly recommend
Highly recommend
Pros
The takeoff feature is fantastic. We love the efficiency of the take off to estimate to in voice and payment process with Houzz. Everything is conveniently in one place.
Cons
I wish the project/lead feature could be a bit more customizable, but hopefully they are working on that.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Matt
Construction, 1-10 employees
Less than a year
Dec 01, 2023
Houzz is a good marketing and management tool for business growth.
Houzz is a good marketing and management tool for business growth.
Pros
I value the ability to manage leads and track collaboration within the platform.
Cons
Some leads have unrealistic expectations when it comes to expenses.
Ease of use
8
Value for money
10
Customer Support
10
Functionality
8
Lori
Wine and Spirits, 1-10 employees
Less than a year
Dec 01, 2023
Game Changer
Game Changer
Pros
Houzz Pro has revolutionized my business. It serves as an incredible communication and management tool. The multiple portals for clients, tradespeople, suppliers, and employees have made a significant difference in terms of time savings.
Cons
In Canada, it doesn't currently have compatibility with QB.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
TracyAnn
Construction, 1-10 employees
Less than a year
Dec 01, 2023
Clear with great features
Clear with great features
Pros
I thoroughly enjoyed using this platform to manage projects due to its clarity. Creating mood boards and utilizing floor plans to design models and view them in 3D was a lot of fun.
Cons
Personally, it wasn't exactly what I needed for long-term use.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Lauren
Design, 1-10 employees
Less than 6 months
Dec 01, 2023
Excellent platform
Excellent platform
Pros
Houzz Pro helps me streamline all aspects of a project in a single platform. It includes floor planning, product selection, and 3D renderings.
Cons
Navigating the dashboard has a steep learning curve. The financial side could use some improvement, especially the transition from a proposal to an invoice, which feels clunky.
Ease of use
8
Value for money
10
Customer Support
8
Functionality
10
Gwen
Design, 1-10 employees
Less than a year
Dec 01, 2023
Tiffany's Houzz Review
Tiffany's Houzz Review
Pros
I appreciate the intuitive nature of the program. Most features are self explanatory and relatively easy to understand.
Cons
I wish we had easier and more direct access to customer service. I don't find the chat and waiting for a response very helpful.
Ease of use
8
Value for money
8
Customer Support
7
Functionality
8
tiffany
Design, 1-10 employees
More than a year
Dec 01, 2023
This is a stupid survey. I wasn't able to leave any real comments until this last page
This is a stupid survey. I wasn't able to leave any real comments until this last page
Pros
Houzz Pro excels at presenting our business to customers and bringing in potential opportunities. That's the main reason we invest in it.
Cons
Recently, you made changes to the way we can contact and connect with our customers by having all calls and texts go through your switchboard. This new process limits our communication with potential customers and slows down the entire process. It's even worse when the switchboard has connection problems or errors that prevent us from reaching our customers.
Ease of use
8
Value for money
7
Customer Support
6
Functionality
8
Lowell
Design, 11-50 employees
More than a year
Dec 01, 2023
At first I wasn�t sure�
At first I wasn�t sure�
Pros
I value the organization tools and the array of features it offers.
Cons
Initially, it was overwhelming when it came to estimates, but it was worth it in the end. I also didn't like the fact that there wasn't a deck building section.
Ease of use
8
Value for money
10
Customer Support
10
Functionality
10
Matthew
Construction, 1-10 employees
Less than a year
Dec 01, 2023
Great way to stay on top of your projects.
Great way to stay on top of your projects.
Pros
The best thing about Houzz Pro is the ability to stay on top of my projects, communicate effortlessly with my clients, and have all my project data centralized.
Cons
I dislike the frequent changes they make. Just when I get used to one thing, they go and change the layout again. Additionally, I'm not a fan of the fact that the customers' direct phone numbers no longer show up; instead, they go through the operator's number.
Ease of use
10
Value for money
8
Customer Support
10
Functionality
10
talia
Construction, 1-10 employees
More than a year
Dec 01, 2023
Tru-Ridge Roofing
Tru-Ridge Roofing
Pros
It's incredibly user friendly and intuitive. It excels at organizing leads and projects, and seamlessly integrates with QuickBooks online.
Cons
I genuinely can't think of any major drawbacks to Houzz Pro. I suppose the house plan creator could use a few updates.
Ease of use
8
Value for money
10
Customer Support
7
Functionality
8
Donovan
Construction, 1-10 employees
Less than a year
Dec 01, 2023
House Pro is great!
House Pro is great!
Pros
The Pro software has pleasantly surprised me.
Cons
The monthly charge is quite high compared to other platforms.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Mara
Information Services, 1-10 employees
Less than a year
Dec 01, 2023
Houzz Pro Review
Houzz Pro Review
Pros
We particularly appreciate the leads and design aspects of Houzz.
Cons
I've noticed that the leads seem to disappear on Houzz, while we receive many calls from Google. The design tools don't allow me to create full home renovations, including exterior finishes. It would be great if the flooring and wall finishes matched popular vendor products, so I can provide clients with more realistic renderings and layouts for their projects. The website creation could use some improvement.
Ease of use
10
Value for money
8
Customer Support
10
Functionality
9
Josh
Construction, 1-10 employees
Less than a year
Dec 01, 2023
Excellent Project Management Tool
Excellent Project Management Tool
Pros
I adore the fact that I can manage every detail, from task management and client communication to billing and 3D design. The versatility of the platform allows me to keep all my information organized in one place.
Cons
When using the mood boards, there's no way to hide the sourcing toolbar. This has limited my ability to present materials to clients and has been a significant hindrance. I strongly recommend changing the programming to allow this tool to be minimized.
Ease of use
8
Value for money
8
Customer Support
8
Functionality
10
Marla
Design, 1-10 employees
Less than a year
Dec 01, 2023
Great Visibility
Great Visibility
Pros
The visibility it provides, along with its marketing features and video suggestions, are topnotch.
Cons
I believe the 3D feature could be enhanced by allowing the importation of real pictures and images of products. Additionally, I feel that the French version isn't optimal and doesn't bring me high-quality clients. I would like to have my website translated into two languages.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Ariane
Architecture & Planning, 1-10 employees
More than a year
Dec 01, 2023
Overall very useful prodcut
Overall very useful prodcut
Pros
Over the years, I have used multiple 2D and 3D platforms. What I like about Houzz Pro is that it consolidates everything into a single location. I also love the convenience of scanning rooms and easily editing plans, then sharing a simple link with my clients to view their live design. Having the billing platform integrated within the same platform is incredibly convenient as well.
Cons
Editing the kitchen cabinets can be a bit challenging. I'd like to be able to convert the 3D version of cabinetry into an automated order/spec sheet so I don't have to switch to my other cabinetry software.
Ease of use
8
Value for money
10
Customer Support
10
Functionality
10
Rachel
Design, 1-10 employees
Less than a year
Dec 01, 2023
great for ideas
great for ideas
Pros
It's an excellent tool for creating estimates and remodeling your house.
Cons
It's a really nice way to estimate and gather ideas for remodeling your space.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Judith
Automotive, 1-10 employees
Less than a year
Dec 01, 2023
I can't imagine running my business without it.
I can't imagine running my business without it.
Pros
The drawing and designing features make it effortless to present ideas to potential customers. I believe that the tools provided by Houzz make my business appear more professional.
Cons
The estimating software is a bit cumbersome and could use some fine-tuning. I'm saying this before I've had a chance to work with it recently.
Ease of use
10
Value for money
7
Customer Support
10
Functionality
10
Kristen
Construction, 1-10 employees
Less than a year
Dec 01, 2023
Great for a small business.
Great for a small business.
Pros
The new layout is fantastic! I can see the improvements that have been made since I started using Houzz Pro.
Cons
The timekeeping and invoicing need improvement.
Ease of use
8
Value for money
9
Customer Support
10
Functionality
8
Nicole
Architecture & Planning, 1-10 employees
Less than a year
Dec 01, 2023
Houzz Pro Review
Houzz Pro Review
Pros
I appreciate how easy it is to set up my website as a consulting designer.
Cons
I have the ability to share my videos showcasing my design choices.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Cynthia
Design, 1-10 employees
More than a year
Nov 01, 2023
New to Houzz
New to Houzz
Pros
I love the features of Houzz. Being able to accept payments online and having leads ring directly to me, rather than through a lead company, are major advantages. Additionally, I appreciate the accessibility of the planning options.
Cons
Not all the features have been working properly for me, and I've paid for two months without receiving any leads. I'm not sure if my website is functioning correctly.
Ease of use
7
Value for money
7
Customer Support
7
Functionality
7
Kimberly
Health Wellness and Fitness, 1-10 employees
Less than 6 months
Nov 01, 2023
Do not recommend
Do not recommend
Pros
N/A (Regarding the service I intended to use this platform for, I didn't find any positives as I didn't receive any leads. Therefore, for me, there are no pros.)
Cons
Despite being a customer of Houzz since its early beginnings in London in 2017, I have to say that I've always found the Houzz platform very useful, somewhat like Facebook. It's an enjoyable tool that doesn't necessarily require payment but can still provide some benefits. However, I've long considered advertising on their platform, as it promised enticing client leads that would boost my business�who wouldn't want that? Sadly, to make a long story short, after almost 10 months of service and receiving only three measly leads that weren't even relevant to the services we provide, I have to conclude that this has been (and sadly still is!!!) a complete waste of money for us. We haven't received a single good lead that could generate any revenue. I was told that the "magical system of Houzz" requires at least a six-month commitment, which is why they try to lock you into a 12-month contract. Needless to say, this is purely so they can profit from running their ads, and six months didn't change anything. I'm extremely disappointed as a frequent user of their platform prior to this membership. Even though we never received any direct leads, I was happy to promote our work. However, now that I'm paying for this service in a locked 12-month contract and still not getting any leads�NONE�like before, I'm truly repulsed by the platform that brings me nothing but invoices. I hope that anyone who is considering their services thinks ten times before proceeding. Remember, you're signing up for 12, very, very long months of invoices with absolutely 0% chance of getting anything in return. I hope this helps someone, just as I wish someone had warned me beforehand. All the best, Dom.
Ease of use
2
Value for money
3
Customer Support
3
Functionality
3
Dominik
Construction, 1-10 employees
Less than a year
Nov 01, 2023
Great Project Management Software for the Remodeling Industry
Great Project Management Software for the Remodeling Industry
Pros
It's easy to use and offers great flexibility for accounting. I love the ability to track expenses per project, and the feature that allows me to upload invoices and receipts. Generating estimates and invoices is also a breeze.
Cons
The mobile app is slow and not very functional in the field.
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Abdulhakeem
Construction, 1-10 employees
Less than a year
Nov 01, 2023
Just Great
Just Great
Pros
Overall, it's a fantastic product. It offers a wide range of options and an extensive selection of floor plans and decor ideas. The 3D rendering is particularly impressive.
Cons
There aren't any major cons; there is a learning curve, but it's a very useful product.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
troy
Banking, 51-100 employees
Less than a year
Nov 01, 2023
Houzz Pro is a very helpful tool to utilize
Houzz Pro is a very helpful tool to utilize
Pros
It's user friendly and helps me grow my business. The accessible brands and tools, along with the platform's attention to detail, are highly valuable.
Cons
There's nothing that particularly stands out about Houzz Pro. I would recommend it to anyone running a business or even for DIY projects. It provides many insights and ideas that benefit anyone.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
brian
Consumer Services, 1-10 employees
More than a year
Nov 01, 2023
Great resource
Great resource
Pros
It provides an excellent interface for connecting with prospective clients.
Cons
It's a little challenging to set up initially.
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
David
Architecture & Planning, 1-10 employees
N/A
Oct 01, 2023
Lied to about membership
Lied to about membership
Pros
The website was the best part, and the search functionality was superb.
Cons
It doesn't align with what my company is doing. The sales representative overpromised, and we were also told it was a month-to-month membership.
Ease of use
5
Value for money
3
Customer Support
5
Functionality
7
John
Construction, 1-10 employees
Less than 6 months
Oct 01, 2023
Great Experience!
Great Experience!
Pros
Designing and sourcing products are crucial aspects of my business. The fact that I can find everything in one place is a gamechanger for me!
Cons
While I'm new to the site as a business, I've always enjoyed using it as a user. My experience is still very new, but so far, I can't think of many negatives that would fall into the "improvement needed" category. I'm still actively learning all the features the site has to offer, but thus far, I'm very happy with my decision to stop doing everything manually and invest in tools that make my life easier and my business more productive.
Ease of use
7
Value for money
10
Customer Support
10
Functionality
10
Lisa
Design, 1-10 employees
Less than 6 months
Oct 01, 2023
just started
just started
Pros
It's easy to set up and get started. As someone who appreciates simplicity and straightforwardness, I'm enjoying using it so far.
Cons
I haven't had a chance to fully explore it yet, as I'm just starting to use it.
Ease of use
10
Value for money
7
Customer Support
7
Functionality
10
Matthew
Construction, 1-10 employees
N/A
Oct 01, 2023
Houzz Pro Extends Our Reach
Houzz Pro Extends Our Reach
Pros
The portfolio feature within Houzz is an excellent way to drive traffic to our website and secure initial consultations. The ability for potential clients to message us on Houzz and discuss their project is another fantastic feature that helps us prescreen leads and determine if an initial consultation aligns with their goals for their home. Overall, we have had success with these leads.
Cons
While having a link to our website is helpful as is the portfolio, it would be great if we could showcase our 360 tours of our kitchen and bath projects. I believe that would captivate visitors to our profile even more. Additionally I have found that the Houzz project match leads haven't aligned with our scope of work, making them cold leads for us.
Ease of use
8
Value for money
7
Customer Support
10
Functionality
7
Allison
Design, 11-50 employees
More than a year
Oct 01, 2023
Intuitive and Welcoming UI/UX!
Intuitive and Welcoming UI/UX!
Pros
As a new (and sole) business owner, Houzz has helped me put many moving pieces in place. I can manage projects, follow up on leads, and track them. In addition, I have built a sleek-looking website by just using the offered templates. I think this feature alone is enough to encourage businesses to invest in Houzz Pro.
Cons
Since Im the only one who uses this software in my business right now, it is sometimes a lot for me to understand new features. They add features (for the better), but it changes how I work, and it takes a while for me to get comfortable again. On the other hand, they make a lot of effort to look ahead, which I find endearing, so its ultimately worthwhile.
Ease of use
9
Value for money
7
Customer Support
7
Functionality
9
Cynthia
Design, 1-10 employees employees
Nov 14, 2022
Mixed feelings about this
Mixed feelings about this
Pros
Efficient project management and communication with multiple clients works really well thanks to email and SMS options.
Cons
We use Quickbooks to manage our bills but the connection this software has with quickbooks is a mess. Very hard to make it work.
Ease of use
8
Value for money
7
Customer Support
6
Functionality
6
Romullo L.
Architecture & planning, 2-9 employees
Jul 22, 2022
It has helped my business thrive!
It has helped my business thrive!
Pros
I have been able to manage and bill my customers in one place. The estimates are so professional looking without you doing anything extra it adds a lot to my company profile.
Cons
Features are great but Im the type of person whod like constant trainings to squeeze every feature to its limit.
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Michael M.
Construction, 10-49 employees
Jul 21, 2022
A very, very solid option!
A very, very solid option!
Pros
It has combined almot everything we need in one place namely proposal, invoicing, and client database. We still use Basecamp for our project management but Houzz goes along with it so well we dont mind it.
Cons
If only customization was a bit more flexible. We cant really adjust how large our company logo looks on a document. The price is so reasonable so I am letting the issue go.
Ease of use
8
Value for money
10
Customer Support
8
Functionality
8
Kaley R.
Design, 2-9 employees
Jul 15, 2022
Could use some improvements
Could use some improvements
Pros
What I used to pay with IVY I still do but Im not willing to spend extra unless they improve the features. Proposals can be easily created as well as invoices thats what i like about it.
Cons
Mobile apps are basically useless since you dont have all the functionality of a desktop app. Reporting is so bad it needs a complete re-do.
Ease of use
6
Value for money
8
Customer Support
7
Functionality
6
Michele K.
Design, 2-9 employees
Jul 08, 2022
Houzz makes everything SO easy!
Houzz makes everything SO easy!
Pros
It allows me to easily customize layouts and take care of project management needs including billing. It has made my work efficient and I would definitely recommend it to anyone.
Cons
Some other competitors offer way more functionality at the same price point.
Ease of use
8
Value for money
9
Customer Support
8
Functionality
8
Sandy B.
Designing , 2-9 employees
Jul 07, 2022
Great integration of portfolio, website, and advertising
Great integration of portfolio, website, and advertising
Pros
Creating a Houzz profile and then easily creating a website from that data is the pro Id mention every time Im asked.
Cons
Some more website creations tools would be appreciated. Other apps such as shopify are better at that.
Ease of use
8
Value for money
8
Customer Support
8
Functionality
9
Peter S.
Design, 2-9 employees
Jul 06, 2022
Needs some serious improvements
Needs some serious improvements
Pros
If you are looking for a solution in the designing space then this is the right software for you. It has some very industry specific features that has helped us a lot in interior designing.
Cons
Virtual site measurement tool is good with empty spaces but struggle to give accurate results when furniture pieces are in the way.
Ease of use
9
Value for money
8
Customer Support
7
Functionality
9
Eva P.
Designing , 2-9 employees
Jul 05, 2022