Construction, 1-10 employees
Less than a year
“All-in-one Suite”
Pros
I really like that it's a complete suite of tools that brings everything I need into one place. It makes managing everything so much easier without having to switch between different platforms or programs.
Cons
I find restrictions in the editing feature of the estimate tool, especially for the project types I work on.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
9
Design, 1-10 employees
Free Trial
“Works well for my needs”
Pros
It is an amzingly design tool for both designers and their clients.
Cons
I enjoy using Houzz but the setup was neither fun nor easy.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Construction, 1-10 employees
Less than a year
“Contractors, be alert!”
Pros
I really appreciate that they support small businesses and help them grow and thrive.
Cons
The tool is not as simple as many might think. When you do not have leads, you are pressured into a year-long contract and the leads are not solid. The screening process is seriously flawed.
Rating Distribution
Ease of use
2
Value for money
2
Customer Support
2
Functionality
2
Design, 1-10 employees
More than a year
“Standout all-inclusive choice”
Pros
It offers an all-in-one option that really stands out when compared to other choices.
Cons
I do not use all the departments available so cannot say much.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
9
Functionality
8
Design, 1-10 employees
Less than 6 months
“No support, so avoid subscribing”
Pros
The software is not terrible, but I would not recommend subscribing.
Cons
There is no customer support for overseas, and no one ever calls me back. The trial balance is a mess due to syncing issues and mapping with Houzz.
Rating Distribution
Ease of use
2
Value for money
2
Customer Support
2
Functionality
2
Graphic Design, 1-10 employees
Free Trial
“Must-have for subcontractors”
Pros
Houzz offers alot of customizations. It lets me store portfolios of project plans and share the scope with interested subcontractors.
Cons
The price is a bit too high but I believe its worth it.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Design, 11-50 employees
Less than 6 months
“I love it!!”
Pros
I value the option to express myself freely.
Cons
I'm always finding customers, finding customers, and then still finding more customers – it never stops for me!
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Construction, 1-10 employees
Less than 6 months
“Ideal for beginners”
Pros
Having a comprehensive system and collaborating with my marketing and advertising team is something I truly appreciate.
Cons
Personally, I find it to be quite expensive, and the leads haven't shown much promise so far.
Rating Distribution
Ease of use
7
Value for money
7
Customer Support
8
Functionality
7
Architecture & Planning, 1-10 employees
More than a year
“Go-to platform for architects & designers”
Pros
I'm impressed with how this platform has transformed into a design oriented solution and is focused on supporting professionals in managing their businesses. Initially, our goal with Houzz was to have an easily discoverable portfolio for prospective clients. Additionally, we wanted to stay updated on customer satisfaction. Currently, we have been attracting better clients through Houzz, which clearly shows the company's commitment to continuous improvement.
Cons
The current cost is a bit too steep for our budget.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Architecture & Planning, 1-10 employees
Less than a year
“Good, though not perfect”
Pros
I receive leads directly in my inbox, and most of them are highly qualified.
Cons
Many leads simply don't respond unless you reply instantly.
Rating Distribution
Ease of use
10
Value for money
7
Customer Support
10
Functionality
10
Construction, 11-50 employees
More than a year
“Best lead generation tool”
Pros
Houzz is by far the best website for generating customer leads. The detailed information provided by Houzz about potential customers is so valuable that I can hit the ground running when we meet. Moreover, the website's aesthetics are as impressive as its functionality. It's renowned for showcasing "after" pictures for those outside the construction industry, while also offering a comprehensive and searchable repository of finished projects that builders can use in real time to assist customers during the planning phase of a renovation.
Cons
I have no complaints at all. This site is excellent for builders, tradespeople, and homeowners alike.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
8
Construction, 1-10 employees
“Quick and easy estimating”
Pros
I find Houzz Pro excellent for creating estimates and project models. It breaks everything down clearly and is really easy for me to use.
Cons
I haven't encountered any issues, and I'm still exploring all the features within the app.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Construction, 1-10 employees
More than a year
“Fully satisfied general contractor”
Pros
I appreciate the pricing and the range of available tools. I'm also satisfied with the quality of leads I receive.
Cons
There's nothing I'm unhappy with, except for the fact that we started receiving leads from the support team, which aren't as good as the other leads.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Construction, 1-10 employees
Less than 6 months
“Reliable app”
Pros
It's an excellent platform for renovation and construction projects...
Cons
I just downloaded the app, so I can't provide feedback yet...
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Construction, 11-50 employees
Less than 6 months
“Picked for quality leads”
Pros
The primary reason I chose this service is because of the customer leads it generates.
Cons
I'm relatively new to the platform, so I'll be able to assess it better in about another month.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Consumer Services, 1-10 employees
Less than a year
“Not worth the cost”
Pros
I couldn't be more dissatisfied with Houzz Pro. Their "Client Success Managers" are unhelpful and show no interest in my success. We were forced into a second year of subscription without receiving any meaningful leads, except for seemingly fake ones that never replied. They take your hard earned money without providing any value in return. I strongly advise all business owners to avoid using Houzz Pro under any circumstances. They only care about taking your money and couldn't care less about the value you receive, or more accurately, don't receive. Please don't make the same mistake we did.
Cons
They promise leads, but they don't deliver. It's a complete waste of money, offering no value whatsoever!
Rating Distribution
Ease of use
3
Value for money
2
Customer Support
2
Functionality
2
Construction, 1-10 employees
“Satisfied with the setup and free trial”
Pros
Setting up Houzz Pro was super easy peasyyy! It didn't take much time at all, and everything was pretty clear, making the whole process smooth.
Cons
So far, nothing has come up. However, I feel that there should be a security check for pros.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Construction, 1-10 employees
Less than a year
“Don’t sign up”
Pros
We didn't find this product to be valuable. It was excessively expensive for what we received.
Cons
Canceling is nearly impossible. Their customer service will either give you the runaround or, worse, not respond at all.
Rating Distribution
Ease of use
1
Value for money
2
Customer Support
2
Functionality
2
Construction, 1-10 employees
Less than 6 months
“Great and easy to use”
Pros
I find the 3D room layout, time clock, and project management features to be particularly useful.
Cons
Nothing really stands out negatively to me. Everything seems good.
Rating Distribution
Ease of use
10
Value for money
7
Customer Support
10
Functionality
10
Construction, 1-10 employees
More than a year
“Top quality software”
Pros
The leads that come through Houzz Pro are of high quality, surpassing any other app I've used. I appreciate the flat rate pricing instead of paying per lead.
Cons
The flow of leads is unpredictable, so sometimes my pipeline gets close to empty.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
10
