Kizeo Forms Reviews

Pros

Kizeo Forms has turned out to be a really solid digital forms solution and it's noticeably improved how we run inspections, audits and general data collection. The interface is easy enough that people can create and fill out forms quickly without needing a lot of onboarding. One standout feature for our teams is the offline mode. When we're dealing with locations that have spotty or no connectivity, we can still capture the data and then sync everything once the connection comes back.

Cons

There are times when the app feels a little laggy, mainly when we're working with forms that have a lot of content, attachments or past records. It doesn't stop the work from getting done but it can slow down navigation inside the form and delay synchronization occasionally.

Pros

Feels really user-friendly for both the people filling out forms and for admins or developers setting things up. Creating forms is quick and the platform's API integrations add a lot of flexibility for connecting it to other tools and workflows.

Cons

Even though it's a strong solution, there are a few areas that could be improved. Right now, it's not possible to restrict the tools access to only a small set of users (like admins only). Multilingual form management is also tricky: a single field can't have multiple language labels at the same time so the workaround is to build a language selector and rely on conditional visibility rules. That setup gets hard to maintain as the form grows with lots of questions. Another missing feature is the ability to redirect users to a different form based on a specific answer which would be handy for something like a form hub or a guided flow where responses determine the next form.

Pros

The customer service has been excellent while we worked on the features we needed. One of the team members stayed involved throughout the process, answering questions and guiding us step by step so we could get exactly what our setup required.

Cons

There are a few awkward moments with file sharing that end up being a little monotonous. Exporting reports could also be faster it takes longer than I'd prefer.

Pros

Offline form building is flexible enough for real field work and it's easy for field teams to use without too much friction. On top of that, the automation features are solid and the export options make it simple to pull data out when you need it. Overall, it feels like good value since you get a lot of functionality for what you pay.

Cons

The user interface could use a bit more polish and setting up more complex forms takes more effort than expected. Also, depending on what you connect it to some integrations may need extra configuration before everything runs as intended.

Pros

The whole experience is pretty user friendly, both for the people filling out forms on-site and for whoever is creating them. We also like being able to rely on the standard templates and generate consistent outputs without having to start from scratch every time.

Cons

One thing that's a bit annoying is that it doesn't connect directly to a SharePoint list, everything is handled through an external list instead. That said, we were told this limitation comes from our IT/policy so it isn't entirely on the software itself.

Pros

I appreciate that it supports different types of forms depending on what I'm trying to collect. The search/history database is a big plus too: being able to go back to earlier submissions, update the entries and then close out the form makes follow-ups a lot faster. It's also useful when I need to correct something without starting from scratch.

Cons

The ergonomics still need work, both on mobile and in the web browser. Sometimes it's not immediately clear what the next step is so I end up skipping a question by accident. I also think the final save button could be much more prominent and the label should be clearer (something that makes it obvious that it will send and close/finish the form). Finally, accessing the photo gallery feels a bit outdated. Sorting pictures by month or improving the browsing options would make it more user friendly.

Pros

It was really user-friendly for anyone on our team and the company helped configure it exactly for the kind of use we had in mind. Once it was set up, it matched our expectations and workflow without extra trouble.

Cons

It would be nice if the app allowed uploading forms with a picture but aside from that, there's nothing worth complaining about, everything seems designed around our needs.

Pros

Creating and using this tool has been easy and the amount of support available is honestly excellent. The platform is simple to navigate and the form builder makes it possible to create personalised forms that actually match what our team needs.

Cons

Because it's a newer system for us, there was a bit of a learning curve especially when we were switching away from paper forms. The planning calendar took some time to wrap my head around at first.

Pros

It's really flexible and adapts well to the way our business works and it's also extremely efficient to use. Our staff have shared a lot of positive feedback about using it day to day which has made rollout much smoother than expected.

Cons

Honestly there aren't any downsides to mention right now. It's easy to operate and manage and since software evolves over time, I'm especially curious to see how it develops next and how it will continue supporting our business needs.

Pros

The workflow is easy even though I'm not super technical. Building and using forms comes across as pretty accessible. What also saves me a lot of time is being able to upload multiple forms in one go, instead of doing everything one by one. The searching feature is genuinely useful too and finding what I need quickly makes day-to-day work much faster.

Cons

The only real snag we've hit is during revisions: if you update a form and then want to search for it, you end up having to go back through the different revisions since they seem to be stored/located separately rather than showing up together in one place (at least from our perspective).

Pros

What we liked most about Kizeo is how easy it is to use and that simplicity has let us connect and organize different processes. Because the forms are so user-friendly, the people filling them out feel comfortable using them too.

Cons

The Forms.kizeo.com interface isn't very friendly to navigate on mobile devices which makes it a bit harder to work with when you're trying to complete tasks on the go.

Pros

I like how simple the forms are to use in all the apps. Sending them securely between team members is easy and it makes sure we're always using reliable information throughout our work.

Cons

There are a lot of limitations right now especially with form calculations, you can't even do something simple like a square root.

Pros

It's really easy to use and setting it up how I want is super simple. There's hardly any learning to do, so our field team can quickly start making their own digital templates that work on any mobile device. The smart features are awesome and you can add photos, location, signatures, NFC labels, barcodes, voice recordings and checkboxes. What I like most is how detailed the reports are and you can save them as PDFs, Excel files or Word documents with no problem. A big plus is that you don't need an internet connection to use it and sharing files and pictures works smoothly.

Cons

It would be great if there were template options for different types of inspections or sites and right now, there's no way to compare current inspection data with past ones through the apps.