Ryan J.
Construction, 11-50 employees
“They value feedback”
Pros
It is a really solid, stripped-down communication tool that keeps its core purpose front and center. It has helped simplify both upstream and downstream communication between our organization's administrators and our field teams. Since it's still a newer company, they're very open to user feedback which has been a big plus. I really appreciate being able to help influence its development and push attention toward features that genuinely support our organization and team. I'm also glad it isn't a US-based company because where my data is handled is becoming more and more important to me.
Cons
At times, the platform can feel a bit complex and some parts still don't connect together the way I'd want them to. I notice this most with the location, communication, reporting and planning tools. That said, it's a difficult balance because the product is trying to handle something that feels almost like a 5- to 7-dimensional object.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
10