
MySmartPlans Reviews
Total 3 reviews
4.7
All reviews are from verified customers
Rating Distribution
5
Stars67%
4
Stars33%
3
Stars0%
2
Stars0%
1
Stars0%
Satisfaction score
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
David S.
Architecture & Planning, N/A employees
More than a year
“Not great but it works
Pros
It took me a bit to get used to the workflow but after using it a lot, it's been pretty easy to use and handle documents.
Cons
I think the workflow could have more options but honestly, that's mostly about how we coordinate as users and with MySmartPlans and their consultants.
Rating Distribution
Ease of use
7
Value for money
7
Customer Support
6
Functionality
7
Craig C
Architecture & Planning, N/A employees
More than a year
“User-friendly, sorting RFIs has improved
Pros
The system is really user friendly and intuitive. Adding new team members is simple and doesn't require much training.
Cons
At first, we couldn't sort RFIs and Submittals properly but I believe they fixed that with a new module called Submittal EZ.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Verified Reviewer
Construction, N/A employees
More than a year
“Streamlined document management
Pros
It's easy to use and puts all the documents in one spot for quick access. We've got a dedicated Project Information Manager to handle docs and QA. The SmartRooms and project close-out process make things super smooth for operations and maintenance.
Cons
The hardest part was just getting the design build team to buy into using it at first.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10