Total 3 reviews

4.7

All reviews are from verified customers

Rating Distribution

5

Stars

67%

4

Stars

33%

3

Stars

0%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

DS

David S.

Architecture & Planning, N/A employees

More than a year

4.0
June 2019

Not great but it works

Pros

It took me a bit to get used to the workflow but after using it a lot, it's been pretty easy to use and handle documents.

Cons

I think the workflow could have more options but honestly, that's mostly about how we coordinate as users and with MySmartPlans and their consultants.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

6

Functionality

7

CC

Craig C

Architecture & Planning, N/A employees

More than a year

5.0
December 2018

User-friendly, sorting RFIs has improved

Pros

The system is really user friendly and intuitive. Adding new team members is simple and doesn't require much training.

Cons

At first, we couldn't sort RFIs and Submittals properly but I believe they fixed that with a new module called Submittal EZ.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

VR

Verified Reviewer

Construction, N/A employees

More than a year

5.0
November 2018

Streamlined document management

Pros

It's easy to use and puts all the documents in one spot for quick access. We've got a dedicated Project Information Manager to handle docs and QA. The SmartRooms and project close-out process make things super smooth for operations and maintenance.

Cons

The hardest part was just getting the design build team to buy into using it at first.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10