
Neo Intelligence Reviews
Total 10 reviews
3.9
All reviews are from verified customers
Rating Distribution
5
Stars40%
4
Stars30%
3
Stars20%
2
Stars0%
1
Stars10%
Satisfaction score
Ease of use
8
Value for money
8
Customer Support
8
Functionality
7
Lucas
Construction, 101-500 employees
Less than a year
“Best software in the market
Pros
Neo intelligence is absolutely amazing. From the very first demo, you can see how much it can really help improve your business. Scheduling labor and filling out timesheets used to be such a drag for us, especially with Excel. But now thanks to Neo, we're super efficient with resource planning. The support team is always there to help with anything we need and you can tell they're genuinely passionate about helping our business succeed.
Cons
I cant think of any issues. It works very well for us.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
10
Functionality
9
Heath
Construction, 51-100 employees
More than a year
“Wide range of features
Pros
The interface is simple to use and it comes with tons of reporting, documentation and administrative features. Really makes life easier.
Cons
Some features could definitely be better but overall it works just fine for what we need.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
8
Functionality
8
Dave
Construction, 11-50 employees
More than a year
“Really nice tool
Pros
I love the resource management and the ability to add HSEQ documents to each project on the drawing field. Plus, the option to create company specific forms is a big plus.
Cons
If there's no reception, the whole system stops working. If a client or Health and Safety inspector can't access our documents, we're not meeting regulations which could lead to fines or legal issues. Also, timesheets aren't included in the client approval process or daily logs which is a problem.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
5
Cameron
Construction, 51-100 employees
More than a year
“Reporting features need improvement
Pros
The allocation process through the computer platform works well. However, the mobile platform for Android could definitely use some improvements.
Cons
The amount of reports generated from the data we input is not enough. Our staff spends a lot of time inputting data and the reporting features are lacking.
Rating Distribution
Ease of use
7
Value for money
7
Customer Support
7
Functionality
6
Carol
Construction, 51-100 employees
More than a year
“Helpful Reporting For Accounting
Pros
The reporting feature is really helpful for our accounting team. Communication with the on site workers has been great and the integration with our payroll software saves us hours each week.
Cons
Once an employee is marked as inactive, they're removed from reports even though we need that data. Also, not all features available to on site users are visible to admins.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
6
Travers
Construction, 51-100 employees
More than a year
“Complicated interface
Pros
Nothing good about it. I find it complex and messy.
Cons
It's really hard and costly to make simple changes like moving buttons on the screen. There's also no way to save your password and log in automatically. Very frustrating!
Rating Distribution
Ease of use
3
Value for money
3
Customer Support
4
Functionality
4
Pat
Construction, 51-100 employees
More than a year
“Decent and Simple
Pros
There's great transparency at every level, especially when it comes to ordering materials, plants and labor. Everything's clear and easy to track.
Cons
When trying to add or edit info on the day sheet for approval, I can't add extra details or changes if I missed something. This has caused some issues for me.
Rating Distribution
Ease of use
6
Value for money
7
Customer Support
7
Functionality
5
Neil
Construction, 11-50 employees
More than a year
“Easy to Use System
Pros
It's super user friendly and it keeps all the information well organized. Since it's a live app, it's really easy to see any changes that are made.
Cons
It seems to take quite a while to load on some days.
Rating Distribution
Ease of use
9
Value for money
7
Customer Support
7
Functionality
8
Julian
Construction, 11-50 employees
Less than a year
“Awesome Support
Pros
We absolutely love every feature of Neo Intelligence. It has taken our business to a whole new level. The GPS timesheets that link back to our payroll, the automated SMS feature and the daily log sheets that clients and builders can approve with a signature are game changers. The calendar is also really user friendly. Plus, everything is customizable which is a big win for us compared to other programs that lock us into their systems. And most importantly the support team is awesome.
Cons
The system itself is solid. If you run into issues, try discussing it with the team. You can customize it to fit your needs.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
10
Functionality
10
Spiro
Not Specified, N/A employees
Less than a year
“Brought a positive change to my Business
Pros
Everything changed for me when I got Neo Intelligence. At first I was skeptical, but once I made the switch, I gained so much more time and my business is running 100% more efficiently.
Cons
I don't have any complaints. It has made my life easy.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
8
Functionality
10