Total 10 reviews

3.9

All reviews are from verified customers

Rating Distribution

5

Stars

40%

4

Stars

30%

3

Stars

20%

2

Stars

0%

1

Stars

10%

Satisfaction score

Ease of use

8

Value for money

8

Customer Support

8

Functionality

7

L

Lucas

Construction, 101-500 employees

Less than a year

5.0
August 2022

Best software in the market

Pros

Neo intelligence is absolutely amazing. From the very first demo, you can see how much it can really help improve your business. Scheduling labor and filling out timesheets used to be such a drag for us, especially with Excel. But now thanks to Neo, we're super efficient with resource planning. The support team is always there to help with anything we need and you can tell they're genuinely passionate about helping our business succeed.

Cons

I cant think of any issues. It works very well for us.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

9

H

Heath

Construction, 51-100 employees

More than a year

5.0
August 2022

Wide range of features

Pros

The interface is simple to use and it comes with tons of reporting, documentation and administrative features. Really makes life easier.

Cons

Some features could definitely be better but overall it works just fine for what we need.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

8

Functionality

8

D

Dave

Construction, 11-50 employees

More than a year

4.0
July 2022

Really nice tool

Pros

I love the resource management and the ability to add HSEQ documents to each project on the drawing field. Plus, the option to create company specific forms is a big plus.

Cons

If there's no reception, the whole system stops working. If a client or Health and Safety inspector can't access our documents, we're not meeting regulations which could lead to fines or legal issues. Also, timesheets aren't included in the client approval process or daily logs which is a problem.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

5

C

Cameron

Construction, 51-100 employees

More than a year

3.0
July 2022

Reporting features need improvement

Pros

The allocation process through the computer platform works well. However, the mobile platform for Android could definitely use some improvements.

Cons

The amount of reports generated from the data we input is not enough. Our staff spends a lot of time inputting data and the reporting features are lacking.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

7

Functionality

6

C

Carol

Construction, 51-100 employees

More than a year

4.0
July 2022

Helpful Reporting For Accounting

Pros

The reporting feature is really helpful for our accounting team. Communication with the on site workers has been great and the integration with our payroll software saves us hours each week.

Cons

Once an employee is marked as inactive, they're removed from reports even though we need that data. Also, not all features available to on site users are visible to admins.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

6

T

Travers

Construction, 51-100 employees

More than a year

1.0
July 2022

Complicated interface

Pros

Nothing good about it. I find it complex and messy.

Cons

It's really hard and costly to make simple changes like moving buttons on the screen. There's also no way to save your password and log in automatically. Very frustrating!

Rating Distribution

Ease of use

3

Value for money

3

Customer Support

4

Functionality

4

P

Pat

Construction, 51-100 employees

More than a year

3.0
July 2022

Decent and Simple

Pros

There's great transparency at every level, especially when it comes to ordering materials, plants and labor. Everything's clear and easy to track.

Cons

When trying to add or edit info on the day sheet for approval, I can't add extra details or changes if I missed something. This has caused some issues for me.

Rating Distribution

Ease of use

6

Value for money

7

Customer Support

7

Functionality

5

N

Neil

Construction, 11-50 employees

More than a year

4.0
July 2022

Easy to Use System

Pros

It's super user friendly and it keeps all the information well organized. Since it's a live app, it's really easy to see any changes that are made.

Cons

It seems to take quite a while to load on some days.

Rating Distribution

Ease of use

9

Value for money

7

Customer Support

7

Functionality

8

J

Julian

Construction, 11-50 employees

Less than a year

5.0
February 2020

Awesome Support

Pros

We absolutely love every feature of Neo Intelligence. It has taken our business to a whole new level. The GPS timesheets that link back to our payroll, the automated SMS feature and the daily log sheets that clients and builders can approve with a signature are game changers. The calendar is also really user friendly. Plus, everything is customizable which is a big win for us compared to other programs that lock us into their systems. And most importantly the support team is awesome.

Cons

The system itself is solid. If you run into issues, try discussing it with the team. You can customize it to fit your needs.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

10

S

Spiro

Not Specified, N/A employees

Less than a year

5.0
January 2018

Brought a positive change to my Business

Pros

Everything changed for me when I got Neo Intelligence. At first I was skeptical, but once I made the switch, I gained so much more time and my business is running 100% more efficiently.

Cons

I don't have any complaints. It has made my life easy.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

8

Functionality

10