Total 25 reviews

4.2

All reviews are from verified customers

Rating Distribution

5

Stars

40%

4

Stars

48%

3

Stars

8%

2

Stars

4%

1

Stars

0%

Satisfaction score

Ease of use

8

Value for money

8

Customer Support

9

Functionality

8

B

Barrie

Architecture & Planning, 1-10 employees

More than a year

2.0
August 2019

Landscape maintenance manuals

Pros

There's nothing to note. We don't choose to use OmTrak; the builders we work with make that decision.

Cons

We're managing a landscape contract with a 12-month maintenance period after Practical Completion. We receive a monthly OmTrak submission even when no changes are made. The program isn't easy for occasional users to navigate.

Rating Distribution

Ease of use

1

Value for money

2

Customer Support

1

Functionality

3

J

John

Education Management, 500+ employees

More than a year

4.0
August 2019

Om Track Reciew - WEB FM user

Pros

It provides useful storage for a library of condition assessments.

Cons

The readability is a bit cramped on the screen.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

V

Vinayaka

Architecture & Planning, 101-500 employees

More than a year

4.0
August 2019

ease of navigation and reiview

Pros

I appreciate the ability to track the status of ongoing reviews; it's useful for managing defects on site.

Cons

The review process is too cumbersome, too many clicks to see something.

Rating Distribution

Ease of use

5

Value for money

6

Customer Support

8

Functionality

5

S

Samantha

Construction, 11-50 employees

More than a year

4.0
August 2019

OmTrak Review

Pros

I find the platform to be extremely easy and intuitive. It's designed in such a way that it's easy to understand and navigate without needing additional instructions or guidance. Everything is laid out clearly, making it simple for me to figure out how to use it effectively right from the start.

Cons

Some items can't be adjusted to meet internal policies.

Rating Distribution

Ease of use

9

Value for money

6

Customer Support

10

Functionality

9

A

Alex

Design, 51-100 employees

More than a year

3.0
August 2019

OmTrak Review

Pros

The customization options for folders and stages are great.

Cons

Reviews can only be passed or rejected. It would be better to leave comments for fixing issues to allow a pass rather than outright rejection. I also struggle with staying logged in and having to verify I'm not a robot every time I log in. The transition between stages and disciplines feels clunky.

Rating Distribution

Ease of use

4

Value for money

8

Customer Support

8

Functionality

6