Total 25 reviews

4.5

All reviews are from verified customers

Rating Distribution

5

Stars

72%

4

Stars

16%

3

Stars

8%

2

Stars

0%

1

Stars

4%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

T

Tyler

Management Consulting, 1-10 employees

Less than 6 months

5.0
July 2017

Great user friendly experience.

Pros

How simple the page is. There's nothing to distract myself or a customer entering their information. I also like the reports on recurring transactions.

Cons

The invoice number and description are dropdown options. I wish they were filled in automatically. I've had coworkers leave these fields blank, leading to transactions with no details.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

M

Matthew

Retail, 1-10 employees

Less than 6 months

5.0
July 2017

so easy to use and works flawless.

Pros

The loan calculator is great. It's very easy to show customers the difference between loans. I also received my money the next day.

Cons

I don't like having to log in every time I go back to the app. I wish it would keep me logged in for at least 3-5 minutes while it's running in the background.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

K

Kir

Construction, 1-10 employees

Less than a year

5.0
July 2017

Payzer has proved to be convenient, efficient, and effective for our company and technicians. Thanks

Pros

The detailed transaction lists are a great help and merge well with our existing accounting software.

Cons

As bookkeeping staff, we often export our monthly statements as PDF files. Monthly statements don't save easily in PDF format, only in Excel.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

T

Taz

Construction, 101-500 employees

More than a year

5.0
July 2017

Fantastic payment processor. Better technology and customer service than the big banks!

Pros

Great mobile app. All our residential technicians (HVAC, plumbing, electrical, appliances) use this to collect credit card payments in the field. 2) Great customer support - always a quick reply and resolution to any issues (which are few). 3) Very easy for the back office to use. Previously, we used the product offered by our large, well-known bank, and it was very difficult for the office to manage what the field was collecting, and the technology was poor. With Payzer, it's been so much easier. 4) Customization. Payzer has been very open to customizing the program to fit our needs.

Cons

No complaints. Everything we've had a problem with (which hasn't been much), we've taken to them and they've promptly handled.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

D

Deborah

Not Specified, 1-10 employees

Less than 6 months

5.0
July 2017

The total process from the Application to Business Development to Technical Support was positive

Pros

The software is intuitive, and the technical support was spot-on when there was a problem setting up the programs and afterward with using the product.

Cons

They released software full of bugs that should not have been given to customers.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10