Payzerware Reviews

“Meh....not impressed

Pros

It's fairly simple to use. The staff is friendly and you can call in directly.

Cons

I can't fix issues quickly, which costs us time, money, and unhappy customers.

“Good for payment processing

Pros

Payzerware is very user-friendly, and you can limit payments to either credit card or ACH, or offer both options.

Cons

Many of our customers don't get the payment links because Payzer's emails end up in spam filters.

“Crooks

Pros

The program itself was excellent, but the customer service was rude and disrespectful.

Cons

The pricing structure is an issue, and they falsely advertised a free month trial. Also, their customer service leaves a lot to be desired.

“DO NOT USE THIS PROGRAM

Pros

This product is awful and should never have been released to the public. There are hundreds of issues, and their team can't seem to fix any of them. It will change your financials without your consent and can't be trusted.

Cons

Their customer service is awful. They don't fix problems. We use their program to sync with QuickBooks, and it's been a complete disaster. It changes our invoices to different amounts without us knowing, doesn't sync properly, and they haven't fixed any issues in the last year. They released software full of bugs that shouldn't have been given to customers.

“Current Payzer User / Admin

Pros

The software is incredibly simple to use and navigate. We can use it on our office desktops or on the go with our technicians.

Cons

There's nothing really bad I can say about it. It's always up and very reliable. Thanks!

“Perfect migration from wintac to payzerware

Pros

The product is very easy to learn. It had everything we needed and more. The data migration went perfectly. The entire Payzerware team has been helpful every step of the way. The online QuickBooks syncs flawlessly.

Cons

The Profit Rino flat rate add-on package is not nearly as robust as the program offered by Profit Rhino itself.

“Payzer Review

Pros

I found it super easy to use, and it was not hard to navigate to get things done in a day's work.

Cons

I don't have anything bad to say because as a CSR, we only used it for payments, but the billing side was handled by a different department.

“Great app

Pros

What I liked most about this software was how simple it was to get a down payment from customers who wanted to start right away.

Cons

What I liked least about this software was how long it sometimes took for payments to go through when I needed them to.

“Payzer

Pros

We've just started using Payzer, and compared to other finance options we've tried, this offers better value for us and our customers.

Cons

We haven't really found anything about the software because we haven't used it much yet.

“Payzer

Pros

Field technicians have the capability to accept customer payments directly at the service location.

Cons

Too many random sync errors with QuickBooks, which means we have to manually change the payment memo somehow for Payzer to try syncing again.

“Payzer Credit Card Processing

Pros

It's easy to use. We've used it for probably 4-5 years and have never had an issue with money being deposited on time.

Cons

At times, the communication from their office falls short of expectations and is not as effective or clear as it should be.

“Great option with Coolfront Integration

Pros

This software integrates with our Coolfront software, and techs can take payments directly from Coolfront.

Cons

The card swipers are expensive at $125 each.

“Quality and Support

Pros

Payzer provides everything you need to get paid at affordable rates.

Cons

We're still waiting for some features to be added.

“Mobile swipe

Pros

The ease of the app seems to be okay when using it.

Cons

The check reader appears to have performance issues and doesn't function as effectively as it should.

“Super happy

Pros

This software has made our credit card processing much simpler.

Cons

The software doesn't integrate well with our other software.

“Simple and effective way to make payments and keep track of invoices.

Pros

One of the easiest apps to use on any device. The steps are straightforward and provide several copies of invoices, so you can keep track of everything effectively.

Cons

No complaints; the only issue I had was quickly resolved by their excellent customer service department.

“Hands down the easiest and most user friendly interface in credit card processing!

Pros

The user interface is very easy to navigate and understand. The recurring payment options allow us to charge monthly for our service agreements, something we couldn't do before Payzer.

Cons

I wish the software integrated with QuickBooks online. It works with the desktop version, but not the online one.

“Payzer has been very helpful for my business.

Pros

It simplifies all my A/R processes into one central application and dashboard. The dashboard is very simple too. It lets me see all my A/R transactions in one place.

Cons

I'd like Payzer to add more financing companies like Wells Fargo and Synchrony to their app.

“Everyone with Payzer was very helpful getting us signed up and using the software!

Pros

Payzerware is very impressed with how easy it is to use! I really like the automatic payments feature. The receipts are also more detailed than our previous credit card machine.

Cons

Having to log in each time. The option to match customers is a problem because I have several customers with the same name, and it keeps autofilling the oldest one.

“My experience was exceptional Matt Ciotti was my Rep he kept everything moving for us

Pros

I like how efficient the software is, the easy access, and the quick customer service responses. We had a good experience all around, and the financing has taken our company to the next level.

Cons

The steep cost of the product is a significant concern and poses a problem for us.