Total 16 reviews

4.3

All reviews are from verified customers

Rating Distribution

5

Stars

38%

4

Stars

56%

3

Stars

6%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

8

Value for money

9

Customer Support

9

Functionality

8

F

Fred

Construction, 500+ employees

More than a year

5.0
October 2019

PRISM - Oct-2019

Pros

I appreciate the ease of use PRISM is user-friendly and offers flexible import/export options. It also provides comprehensive project controls capabilities, acting as a one-stop-shop without the need for additional systems.

Cons

PRISM's standard reports are good, but customizing them can be a bit challenging.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

E

Ed

Construction, 500+ employees

More than a year

4.0
October 2019

A very good product

Pros

In my experience, it is user-friendly with a quick learning curve and easy implementation.

Cons

There are constraints on some functionality and input/export processes can be time-consuming. Interfaces with Primavera and SAP need further improvement.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

7

Functionality

10

L

Luc

Professional Training & Coaching, 1-10 employees

More than a year

5.0
October 2019

Excellent project controls software

Pros

Configuring it to my needs is relatively easy.

Cons

While it is not yet a true cloud solution on its own, it shows potential.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

P

Per

Mining & Metals, 500+ employees

More than a year

4.0
October 2019

Ares PRISM

Pros

I find it adaptable to various WBS strings, easy to use, and quick to learn.

Cons

I have noticed significant improvements in the reporting functionality and presentation, which is much better now.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

8

Functionality

8

D

Diane

Oil & Energy, 500+ employees

More than a year

4.0
October 2019

What I like about Classic and G2

Pros

Setting up is very easy. Since the clients I assist have different requirements, flexibility in setup is crucial.

Cons

Getting support on certain questions is not always straightforward.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

7

Functionality

8

M

Michael

Accounting, 500+ employees

Less than 6 months

5.0
September 2019

Great

Pros

Making adjustments on the fly is easy. Implementing changes is straightforward.

Cons

We find ourselves resorting to many workarounds for ODC, which can be cumbersome.

Rating Distribution

Ease of use

6

Value for money

8

Customer Support

10

Functionality

6

F

Femi

Construction, 51-100 employees

More than a year

5.0
September 2019

Prism for Construction Management

Pros

I value the customized reports, robustness, and flexibility.

Cons

Prism meets our project needs adequately ,nothing stands out as particularly lacking.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

8

J

Jacqui

Civil Engineering, 500+ employees

More than a year

4.0
September 2019

Great Flexibility

Pros

What I like about the product is its flexibility. The numerous group codes offer plenty of options, and the integration of cost and schedule is seamless.

Cons

Although the standard reports are functional, they could use a more modern look. Additional dashboard options in the standard cost module would be beneficial.

Rating Distribution

Ease of use

6

Value for money

6

Customer Support

8

Functionality

6

A

Anja

Construction, 500+ employees

More than a year

4.0
September 2019

Ares PRISM software Event& Review

Pros

The support from the software team is excellent, and working with the Ares team is enjoyable. The software itself is accurate and perfect for maintaining total control over large projects.

Cons

I admit there is still much about the software that I do not know, which can be frustrating at times. I am actively working on expanding my knowledge.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

8

O

Oscar

Construction, 500+ employees

More than a year

4.0
August 2019

A good option to manage project cost data and reporting

Pros

PRISM provides a comprehensive set of functionalities for managing costs, progress, and changes in almost any project. Standard reports are clear, and data can be summarized and grouped for better presentation. Data analysis for forecasts is simpler compared to using spreadsheets, and the customer service is top-notch.

Cons

Despite satisfactory customer experience, we encounter software glitches in certain views and during reports. Improved user manuals for complex functionalities would be beneficial. Some issues have lingered without effective responses from the development team.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

10

Functionality

10

D

Daniel

Hospital & Health Care, 1-10 employees

More than a year

4.0
October 2018

Best statistics lab for sciencists

Pros

Once I am familiar with the software, data analysis becomes a breeze.

Cons

Video tutorials would be helpful,the booklet alone is not sufficient for learning to use the software effectively.

Rating Distribution

Ease of use

6

Value for money

6

Customer Support

8

Functionality

8

K

Kyle

Oil & Energy, 500+ employees

More than a year

5.0
October 2017

PRISM G2's database is comprehensive and meets our needs

Pros

The ability to bulk update data via Excel is incredibly powerful. I also appreciate the flexible coding structures and user-defined fields, which allow for tracking additional data. These features have fulfilled all our project cost reporting requirements across various business units, aided by linking our Enterprise Analytics tool, Spotfire, to PRISM G2.

Cons

In my opinion, PRISM should introduce a web interface for managing changes, with distribution and review/approval processes via email and web links. Additionally, while the reports are flexible with coding structures, they appear outdated and static. We've replaced many PRISM reports with Spotfire dashboards for their interactivity and flexibility.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

7

G

Gary

Transportation/Trucking/Railroad, 500+ employees

More than a year

4.0
September 2017

PRISM G2 has been an integral part of our PC tool box helping to deliver 6+B of transit expansion

Pros

ARES has incorporated necessary functionalities to assist project teams in delivering projects on time and within budget. The system is adaptable to different project delivery scenarios and works well for contractors and large program conditions alike.

Cons

As a long-time user of PRISM PPM, adjusting to its "look" and "feel" took some time, but it's all good now. Data migration from the old system was smooth, and minor bugs encountered during early G2 version releases were resolved, which is typical of any software rollout.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

10

C

Chris

Construction, 51-100 employees

More than a year

4.0
September 2017

I have had experience with the PRISM software products since 1996, my level is expert.

Pros

PRISM is ready to go from Day 1 you can load data and start configuring immediately. I have used it across various industries, and it has always met my program's/projects' needs. The ARES team addresses any gaps promptly, and the ROI is quick due to lower implementation and training costs compared to other tools.

Cons

On-screen analytics could be enhanced; currently, all analytics run through reports or the dashboard system. While service pack improvements have been slow in the past, it seems to be improving. We have managed most issues with simple workarounds.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

8

Functionality

10

B

Brian

Oil & Energy, 500+ employees

More than a year

5.0
September 2017

Great cost control software with instant budget and schedule integration

Pros

One of the best things about G2 is its immediate usability. It offers enough structure to start using it right away but also allows for customization to meet various business needs. It can manage projects ranging from small to large budgets effectively. Integration with SAP is quick, and obtaining forecasts is easy. The system provides various reporting options and allows for easy processing of accruals.

Cons

Although there is a good variety of standard reports available, mastering the report writer requires some time investment.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

8

Functionality

8

S

Sam

Government Administration, 51-100 employees

More than a year

3.0
May 2017

80's/90's Graphics

Pros

Utilizing Excel for updates via imports and exports is convenient. The system offers a wide range of canned reports and processes, including change control and trends tracking.

Cons

Some of the canned reports have a dated style from the 80s/90s and can't be modified. It is not possible to copy an existing report to create a modified version. Executive summary reports do not format correctly, and there are errors in S-Curve/Histogram progress. Technical support is not consistently reliable and the dashboard is not included, which is a drawback.

Rating Distribution

Ease of use

6

Value for money

6

Customer Support

6

Functionality

6