Construction, 51-100 employees
Less than a year
“ProContractor review”
Pros
It's an excellent tool for what we need.
Cons
Mobile time tracking and signatures don't always load. This delays my ability to monitor and approve timecard entries. It also can't integrate with Fleetio, our fleet management software.
Rating Distribution
Ease of use
10
Value for money
7
Customer Support
8
Functionality
7
Construction, 1-10 employees
More than a year
“Accounting Software”
Pros
The software operates very well, and the support provided is outstanding. Having worked with many construction accounting programs, this one stands out as one of the best. Setting up projects is easy and efficient.
Cons
When entering PR information, it changes after correcting a due date. There's no way to void a project billing.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
8
Functionality
7
Construction, 51-100 employees
More than a year
“ProContractor Review”
Pros
I primarily use it for calculating earthwork takeoffs.
Cons
The vector feature could be improved. I have a hard time using the vector module.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Civil Engineering, 51-100 employees
More than a year
“customer service is horrible.”
Pros
I've been using Procontractor since 2003, and not much has changed over the years. It's a great piece of software if you're fortunate enough to receive any support.
Cons
Customer service is terrible. When there's an issue, it takes days, weeks, or even months to get a call back. When they do call, they just set up another case, and you wait some more. I was down for three months due to errors in ProContractor. It's ridiculously expensive.
Rating Distribution
Ease of use
10
Value for money
5
Customer Support
2
Functionality
5
Construction, 51-100 employees
More than a year
“ProContractor Review”
Pros
It's really bad, not good at all, and extremely disappointing. Why is it like this?
Cons
Their customer service is not good and needs improvement.
Rating Distribution
Ease of use
4
Value for money
4
Customer Support
2
Functionality
2
