Total 25 reviews

3.2

All reviews are from verified customers

Rating Distribution

5

Stars

24%

4

Stars

32%

3

Stars

12%

2

Stars

8%

1

Stars

24%

Satisfaction score

Ease of use

6

Value for money

6

Customer Support

6

Functionality

6

J
Jason

Construction, 51-100 employees

Less than a year

5.0

ProContractor review

Pros

It's an excellent tool for what we need.

Cons

Mobile time tracking and signatures don't always load. This delays my ability to monitor and approve timecard entries. It also can't integrate with Fleetio, our fleet management software.

Rating Distribution

Ease of use

10

Value for money

7

Customer Support

8

Functionality

7

E
Ellen

Construction, 1-10 employees

More than a year

5.0

Accounting Software

Pros

The software operates very well, and the support provided is outstanding. Having worked with many construction accounting programs, this one stands out as one of the best. Setting up projects is easy and efficient.

Cons

When entering PR information, it changes after correcting a due date. There's no way to void a project billing.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

8

Functionality

7

R
Reynaldo

Construction, 51-100 employees

More than a year

5.0

ProContractor Review

Pros

I primarily use it for calculating earthwork takeoffs.

Cons

The vector feature could be improved. I have a hard time using the vector module.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

R
Richard

Civil Engineering, 51-100 employees

More than a year

5.0

customer service is horrible.

Pros

I've been using Procontractor since 2003, and not much has changed over the years. It's a great piece of software if you're fortunate enough to receive any support.

Cons

Customer service is terrible. When there's an issue, it takes days, weeks, or even months to get a call back. When they do call, they just set up another case, and you wait some more. I was down for three months due to errors in ProContractor. It's ridiculously expensive.

Rating Distribution

Ease of use

10

Value for money

5

Customer Support

2

Functionality

5

C
Cordell

Construction, 51-100 employees

More than a year

2.0

ProContractor Review

Pros

It's really bad, not good at all, and extremely disappointing. Why is it like this?

Cons

Their customer service is not good and needs improvement.

Rating Distribution

Ease of use

4

Value for money

4

Customer Support

2

Functionality

2