Mid Market, 51-100 employees
“Effective tool for sales management”
Pros
I've found this to be an excellent tool for tracking and analyzing sales data, and it really shines as a CRM solution for companies that prioritize quality work. The dashboard has many options that make getting started easy.
Cons
A bit expensive for smaller businesses like ours. That's my only concern.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
10
Small Business, 11-50 employees
“Highly flexible CRM for the constriuction industry”
Pros
It's a highly customizable software and I can adjust it to fit my needs perfectly. The interface feels natural and doesn't require much effort to get started. Tracking both projects and sales is effortless, and whenever I've needed help, the customer service team has been great.
Cons
The main downside is that I needed to spend time customizing it for my specific industry requirements upfront. Once I got through that setup phase though, everything ran smoothly.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
10
Functionality
8
Enterprise, 500+ employees
“Amazing dashboard view”
Pros
The dashboard really impressed me with its detailed layout. Everything is presented in a way that makes sense right away.
Cons
Sometimes it doesn't display real-time data, which really impacts my workflow.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Mid Market, 51-100 employees
“Streamlined our sales process”
Pros
PSA tracks our projects and sales quickly, which I appreciate. It's easy to use and helps streamline the sales process. Installation wasn't difficult, it integrates well with our business, and it feels professional while still being customizable to our company's needs. The variety of features creates a smooth experience overall.
Cons
Customer support response times are too slow and issues take too long to resolve. The price is also high for smaller businesses like ours.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
5
Functionality
8
Small Business, 11-50 employees
“Top notch Project Management Solution”
Pros
I can manage my projects well with this CRM. The focused dashboard keeps me organized. Setting it up was easy and customer support is top notch.
Cons
Linux setup can be tricky. The cloud installation sometimes feels incomplete and missing key features.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
7
Small Business, 1-10 employees
“Most user friendly tool for Complex Sales”
Pros
I find it really user-friendly for everyday use and it definitely streamlines the whole sales process when I'm out in the field.
Cons
It sometimes struggles when the internet connection isn't stable.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
9
Functionality
7
Mid Market, 51-100 employees
“Construction CRM that delivers results”
Pros
It's simple to understand and doesn't take long to pick up. I can easily track my projects and see where sales opportunities are heading. Report generation is flexible with many formats. What I appreciate most is how customizable it is. I can adjust it to fit my team's needs. Integration with Mailchimp and Outlook works great. Customer support is well trained, and the mobile app keeps me on top of things even away from my desk.
Cons
Sometimes the interface glitches and I have to restart everything to get it working again.
Rating Distribution
Ease of use
6
Value for money
8
Customer Support
9
Functionality
6
Enterprise, 500+ employees
“Excellent information and inventory management”
Pros
This centralizes all our construction sales data in one place, making it easier to handle complex projects and streamline decisions across sales and supply chain operations.
Cons
Scalability limitations become apparent as we grow. It's really built for construction specifically, which makes it niche and less useful if you work across different industries.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Mid Market, 101-500 employees
“Improves Sales and Coordination”
Pros
It's so easy to learn and makes managing sales opportunities much simpler. Project tracking has become straightforward, and I can analyze performance without getting lost in complicated menus. What I appreciate most are the customizable dashboards that let our team create reports that truly support smart project decisions.
Cons
The mobile app isn't great. Real-time updates and better task management would make it more useful on the go.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Enterprise, 500+ employees
“Best CRM tool for construction”
Pros
I really appreciate how this works with both cloud and on-premise setups, making it flexible for different company needs. It centralizes data from architects, developers, and manufacturing partners. The ability to connect with Business Intelligence tools for insights is particularly valuable, turning scattered information into actionable insights.
Cons
When projects scale up, the amount of data generated can cause the system to hang and freeze frequently.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
8
Functionality
7
Small Business, 1-10 employees
“Brilliant Data Management CRM”
Pros
I can easily transform complicated data into streamlined, automated processes that save me time.
Cons
The software feels narrow since it's built mainly for construction. It would be nice if it worked well for other industries too.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
9
Functionality
6
Enterprise, 500+ employees
“Covers all bases as a CRM”
Pros
From my perspective, the most valuable features are how it brings sales and project management together, automates processes that used to take forever, and generates reports quickly.
Cons
It's complicated for beginners if you're not tech-savvy, and it has fewer customization options than some other tools I've used.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
8