Construction, 1-10 employees
Less than 6 months
“larry”
Pros
The tool offers remarkable ease of use along with features designed specifically for data management and preparation for claims. Its intuitive interface simplifies the process of handling and organizing data, making it straightforward to prepare detailed and accurate claims.
Cons
There's a need for designated space to store archived projects. Having a dedicated area for these past projects would help in organizing and accessing them more efficiently. It would also ensure that current projects remain uncluttered while still allowing for easy retrieval of historical data when needed.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Construction, 500+ employees
Less than 6 months
“Top-Notch Customer Support”
Pros
The software is excellent, but the support team is even better. The personal support is an invaluable feature that I believe outweighs any product feature.
Cons
Nothing. I haven't used it long enough to determine any cons.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Construction, 51-100 employees
More than a year
“SmartPM for portfolio management”
Pros
The comprehensive dashboard lets me track the portfolio at a high level and drill down into scenarios to create custom 'critical' paths for focusing on important milestones.
Cons
Building scenario rules can take some practice, but it's worth learning to create detailed scenarios beyond just tracking milestones.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
0
Functionality
10
Alternative Dispute Resolution, 11-50 employees
More than a year
“Must have software for planning and project control managers”
Pros
The dashboards and delay analysis capabilities are great for quickly understanding what is causing delays in a project.
Cons
The platform is regularly updated, and with the suggestion box, the SmartPM team is always open to ideas for improvement.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Construction, 11-50 employees
Less than 6 months
“SmartPM provides additional insight in to what is causing delays on a project”
Pros
The web-based, interactive graphics are powerful and make it easy to pinpoint when and where problems arise, offering detailed information for deeper analysis. The company dashboards and project summary pages are very well done. I'm very impressed with how easy it is to run a schedule quality check and upload project updates. The implementation and training support have been excellent, greatly speeding up our adoption and use of the product.
Cons
The customization features for the Gantt chart are somewhat limited, so we're looking forward to improvements in this area.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
