Total 25 reviews

4.8

All reviews are from verified customers

Rating Distribution

5

Stars

88%

4

Stars

4%

3

Stars

8%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

B
Ben

Construction, 101-500 employees

Less than 6 months

5.0

Great Tool

Pros

This tool generates various reports and analyses that let our team use the data instead of spending time creating it. These features help in quickly producing key project reports after updates, so we can swiftly review and act on the data.

Cons

The program is still being developed, which means some key features are pending. The support team welcomes suggestions and is keen to find solutions to current challenges.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

9

Functionality

9

P
Paul

Construction, 500+ employees

More than a year

3.0

Director of Planning and Scheduling

Pros

I find the visibility into actual progress and trends to be a significant advantage.

Cons

Navigating the chart view in the delay analysis is quite tricky.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

8

Functionality

8

A
Andy

Construction, 51-100 employees

Less than 6 months

5.0

Improving our Scheduling Practices

Pros

SmartPM is more than just another scheduling tool; it's a game-changer. Its intuitive design makes creating and managing schedules incredibly easy. No matter if you're new to scheduling or a pro, SmartPM adjusts to your level of expertise, offering a smooth experience throughout. One standout feature is its powerful scheduling engine. With advanced algorithms, SmartPM optimizes schedules for peak efficiency, considering various constraints and dependencies. This results in fewer delays, better resource use, and ultimately, happier stakeholders. Plus, its collaboration features are top-notch. Team members can work together in real-time, share updates, and communicate effortlessly. SmartPM keeps everyone aligned at every stage. As someone who values data-driven decisions, I appreciate SmartPM's analytics and reporting tools. With customizable dashboards and detailed reports, I can track progress, pinpoint bottlenecks, and make well-informed decisions to keep projects on track. This has enhanced the overall health of our schedules across all our current projects.

Cons

We use columns in Microsoft Projects to track levels, towers, and buildings. It would be really beneficial to see these in the software.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

S
Seth

Construction, 101-500 employees

Less than a year

5.0

Streamlined Project Analytics

Pros

What impressed me most about SmartPM was its ability to streamline project management with its intuitive features, which has empowered efficient decision-making and facilitated successful project outcomes.

Cons

One issue I've noticed with SmartPM is its SPI calculation accuracy, especially when the planned percentage completion hits 100%. The frequent pop-up notifications interrupt discussions and reduce the platform's convenience. Also, the Gantt chart interface could use some improvements to match the intuitive experience provided by Primavera's Gantt display.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

C
Chris

Construction, 101-500 employees

More than a year

5.0

Performance Management

Pros

SmartPM helps us visualize the massive amounts of schedule data we generate. We can spot schedule issues much earlier than just looking at a Gantt Chart.

Cons

Some of the terms used are a bit confusing, like "Backdated Activities" and "Should Start Should Finish."

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

J
John

Construction, 101-500 employees

More than a year

5.0

SmartPM Elevates Company Schedule Performance & Health

Pros

SmartPM has given us actionable reports on data we already had but weren't effectively using. The benefits were almost immediate! With SmartPM, our project teams are creating higher quality schedules, and the reporting is meaningful in ways we've never seen before.

Cons

The volume of data reported can be overwhelming. A successful rollout might actually depend on deciding what not to include in the reports.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

B
Brendan

Construction, 101-500 employees

More than a year

5.0

Great Software for Project Controls and Schedule Analytics Tool

Pros

The people and company behind this tool are fantastic to work with, always reaching out to ensure our success, gathering feedback to improve their product, and providing very responsive customer support. This tool has significantly improved our schedule quality and helps us identify potential delays early so they can be addressed.

Cons

The project setup needs an XER file, and you can't upload two schedules with the same data date, but I think they're working on fixing both issues.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

R
Raul

Construction, 500+ employees

More than a year

5.0

Great support, and consistency.

Pros

They respond quickly to specific needs and understand construction requirements well.

Cons

The Gantt chart is not very dynamic and needs improvement in its view.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

J
Jesus

Construction, 500+ employees

Less than 6 months

4.0

Planning and Scheduling - Culture change

Pros

When we started using SmartPM, our construction team realized the importance of scheduling quality for managing and controlling projects. They are now more engaged in keeping the schedule updated and learning how to handle delays.

Cons

Training and follow-up meetings are conducted in English, which I think has been a major issue for SmartPM's implementation in our company. This has slowed down the process more than it should be.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

9

J
Jim

Construction, 51-100 employees

Less than a year

5.0

A Corporate Scheduler's Review

Pros

The depth and quality of the analytical data offer great insights into schedule status. I find it very useful to export schedule quality and change data to Excel. The reporting functions are excellent and keep getting better.

Cons

Sometimes, analyzing the uploaded schedules takes longer than anticipated. The application runs through a web browser, and clicking various links opens multiple windows, which can get confusing. It might be better if the UI operated in a single window with functional back buttons.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

P
Paul

Construction, 101-500 employees

Less than 6 months

3.0

Smart PM Gives Schedulers a Roadmap to Improvement

Pros

It identifies crucial areas to ensure schedules are calculating dates accurately, allows for detailed analysis to find root causes, and highlights areas for improvement.

Cons

Some features are planned for enterprise clients: 1. Support for *.xml format 2. Executive Dashboard with on-time percentages using inactive slots 3. Real-time database connections vs. imports 4. Enterprise pricing.

Rating Distribution

Ease of use

8

Value for money

6

Customer Support

8

Functionality

8

N
Nick

Construction, 51-100 employees

More than a year

5.0

Schedule Help

Pros

This tool has helped standardize our scheduling process and provides clear information for teams to have productive discussions.

Cons

Certain tools within SmartPM demand a considerable investment of time and attention to detail for proper setup and usage. Getting these tools configured accurately can be quite involved, as they often require careful attention to each step of the process to ensure they function as intended. This thorough setup is crucial for fully utilizing the tools' capabilities and achieving the desired outcomes.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

E
Erik

Real Estate, 51-100 employees

Less than a year

5.0

Lowe PHL and PSB2

Pros

The easy navigation and ability to read P6 files effortlessly, along with the staff support.

Cons

It takes time and practice to become familiar with everything it can do.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A
Andreas

Construction, 500+ employees

Less than 6 months

5.0

Great for handling multiple Projects with complete transparency

Pros

The tool provides automatic analysis of a wide range of Key Performance Indicators (KPIs). It thoroughly examines various metrics and performance indicators without manual intervention, offering a comprehensive overview of how well different aspects of the project or process are performing.

Cons

Learning to use the system effectively takes some time.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

9

Functionality

9

S
Simon

Construction, 101-500 employees

Less than a year

5.0

Magil team

Pros

The dashboard has interesting info that we use in our client's monthly reports.

Cons

We need to be very careful with the order in which we integrate schedules. It would be great if the system could automatically recognize schedule dates to prevent bugs.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

8

S
Sean

Construction, 11-50 employees

Less than a year

5.0

Schedule improvements

Pros

The hands-on training provided is great for helping superintendents develop more accurate schedules.

Cons

It can be overwhelming at first to figure out how to navigate all the system's functions.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

G
Greg

Construction, 51-100 employees

More than a year

5.0

Customer support is Great!

Pros

The dashboard offers a clear view at a glance, showing health, compression, and the real end date in one screen.

Cons

With every update, the process becomes increasingly clearer. Each iteration helps to refine and enhance understanding, gradually making the workflow more transparent and straightforward. As the system evolves, these improvements contribute to a more intuitive and easily navigable experience, allowing for greater clarity in managing tasks and projects.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

C
Chris

Construction, 500+ employees

Less than a year

5.0

Great Analytic Software

Pros

I appreciate the visuals that appear quickly after each update.

Cons

It takes some time to learn all the features.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

B
Brandon

Construction, 500+ employees

Less than a year

5.0

Incredible Schedule Analytics Tool

Pros

SmartPM is incredibly easy to learn and very effective for communicating schedule status. Uploading schedules is quick, and within minutes, all metrics are available. The Windows Analysis is a game-changer. What used to take me weeks or even months now takes minutes or hours. I can't imagine analyzing any project without SmartPM anymore.

Cons

There are a few areas where SmartPM makes assumptions and alters dates in the schedule. This is what I dislike the most about the program. I'd prefer if the software showed me the assumptions it wants to make but let me decide whether to apply the changes so that my imported data remains intact. I know SmartPM is working on a solution, so this doesn't deter me from using the program.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

9

Functionality

9

R
Rob

Construction, 500+ employees

Less than 6 months

5.0

Quality Schedule

Pros

The tool enables rapid assessments and tracking of schedule quality. It allows for quick evaluation of how well schedules are maintained and executed, providing immediate insights into their accuracy and effectiveness.

Cons

I wouldn't change anything about SmartPM. It's delivering exactly what I need and expect.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10