Theo Gravereaux
CBC, 500+ employees
More than a year
“AVOID AT ALL COST
Pros
THERE IS NONE, MICROSOFT PAINT IS WAY BETTER. NO JOKE, WINDOWS NATIVE UTILTIES ARE A WAY BETTER OPTION.
Cons
ABSOLUTE SHAMBLE OF A UI, DOWNLOAD TIME IS LONGER THAN GETING UP AND FINDING THE REAL DRAWING. EDIT ON PLAN IS A COMPLETE JOKE, THERE IS NO SKILL FROM THIS ENTERPRISE IN MAKING ANYTHING WITH A UI
Rating Distribution
Ease of use
1
Value for money
1
Customer Support
1
Functionality
1
Sonia
Architecture & Planning, 51-100 employees
More than a year
“Smart use for Construction
Pros
This application brings together all the most current and updated construction documents in one place, making it extremely efficient for our needs.
Cons
The fact that we have to wait for a download link to get the documents is inconvenient.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
8
Functionality
8
Stone
Construction, 500+ employees
Less than 6 months
“Very practical
Pros
The mobile functionality is incredibly handy and makes accessing everything on the go much more feasible.
Cons
I don't have any complaints at the moment. There's nothing I dislike.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
8
Functionality
9
John
Management Consulting, 500+ employees
Less than a year
“SmartUse Review
Pros
I appreciate the directory format of Smartuse and its organized folder structures. The system operates quickly and efficiently, which saves a lot of time.
Cons
I didn't like that when I wanted to export an individual document from Smartuse on the PC version, I had to go through a whole link process via my email. It would be much more efficient if I could download the file straight from Smartuse to my desktop. Often, I never received the download link in my email and had to contact customer service.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Christian
Architecture & Planning, 11-50 employees
Less than a year
“External User using SmartUse for site surveillance
Pros
The simplicity of use and rapid accessibility of everything within the application is impressive.
Cons
It would be great to have the ability to rapidly switch between pages in a set.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
8
Functionality
9
Kaseem
Civil Engineering, 500+ employees
More than a year
“SmartUse Review
Pros
It is much easier to understand and use, with the added flexibility to integrate seamlessly with other features.
Cons
The integration with the business process is quite flexible.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Jatin
Railroad Manufacture, 500+ employees
More than a year
“Best Smartuse
Pros
SmartUse Suite is very simple to operate, and I can also conveniently use it on my mobile phone whenever needed.
Cons
I am currently facing an issue where I am unable to download drawings directly onto my phone. This limitation is quite frustrating, especially when I need to access and review important plans on the go. The inability to download these documents means I have to rely on other devices, which is not always convenient. It would significantly improve my workflow and efficiency if I could easily download and access the drawings directly from my mobile device.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Marc Andre
Construction, 51-100 employees
More than a year
“SmartUse
Pros
The mobile access is great, offering both fluidity and ease of access.
Cons
Importing plans is difficult and not easy to understand.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
8
Functionality
7
Sebastian
Construction, 500+ employees
More than a year
“My opinion
Pros
Being able to annotate a plan and share feedback with my team is extremely handy and facilitates better communication.
Cons
Sometimes, the image becomes blurry and needs updating.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
9
Samuel
Construction, 51-100 employees
More than a year
“Really nice app to help me manage my projects
Pros
The plans are readily accessible, and I love the ability to take notes, measure dimensions, and calculate quantities easily. It's very intuitive and straightforward.
Cons
There are some display bugs, and it can be difficult to search within the documentation.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
9
Sylvain
Design, 11-50 employees
Less than 6 months
“I need to get back signal
Pros
Chanel, but I need to get my system back up as it is currently down, which is causing delays.
Cons
I have lost control of my account and now need to obtain a new access password. This situation has disrupted my workflow since I can't access the necessary files and tools without it.
Rating Distribution
Ease of use
1
Value for money
2
Customer Support
2
Functionality
1
Thomas
Civil Engineering, 11-50 employees
More than a year
“great but important Changes to be made
Pros
The ease of use, mobility, time-saving features, and speed of operation make it an excellent tool for our team.
Cons
The program is extremely heavy and slow if you have many projects. More colors should be added to the palette so we don't have to reuse the same ones. If you want to remodel a shape that is on top of another one, you have to click each time to select the correct shape, which is time-consuming and annoying. You removed the groups (layers) on the mobile version. Sometimes, the "session is expired," and you have to click "ok" multiple times to log in again for no apparent reason.
Rating Distribution
Ease of use
10
Value for money
7
Customer Support
7
Functionality
7
Kimy
Construction, 51-100 employees
More than a year
“Full time or no
Pros
For someone who uses SmartUse every day, I find it to be a fantastic and indispensable app.
Cons
In construction, there are several applications, and each company uses its favorites. You have to adapt to each of them. I'd like to download a file without waiting to receive it by email after getting the notification that a new document is available.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
10
Functionality
7
Chantal
Construction, 101-500 employees
More than a year
“be objective
Pros
It's a comprehensive tool; you can find everything you need within it, making it very versatile.
Cons
It would be beneficial to make changes directly on shop drawings and plans.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
9
olive tree
Civil Engineering, 11-50 employees
More than a year
“Your product is awesome
Pros
I love your software. Every aspect of it is great and works perfectly for my needs.
Cons
I don't see any flaws. It's better than Procore, Autodesk, and Construct Buy.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
9
Isabel
Construction, 51-100 employees
More than a year
“Very intuitive plataform
Pros
The software is easy to use, and I really appreciate how it is structured to enhance usability.
Cons
I'm not sure. So far, I like how easy it is to use. It's very intuitive. There's nothing I dislike.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Amelie
Construction, 51-100 employees
More than a year
“Great program.
Pros
I truly like that it is very intuitive, and you don't need to take an extensive course to learn how to use it. It's simple to find everything you need to manage projects and documents. As a subcontractor working with various contractors, I prefer applications that aren't complicated. SmartUse is simple and complete, fitting my needs perfectly.
Cons
Nothing really, in my opinion. It's one of the best options out there for project management.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Carlos Orlando
Computer Hardware, 1-10 employees
“Transforming the way I managed my projects.
Pros
I like it because it allows me to capture photos, record voice notes, and categorize the problems found. This functionality has helped me keep track of deficiencies and ensures they are resolved very efficiently.
Cons
I feel there could be a better guide or tutorial to help new users get the most out of all the tools available.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
9
Adam
Construction, 11-50 employees
More than a year
“Easy to use as a outside user.
Pros
Accessing documents created by others was simple and straightforward, making collaboration easy.
Cons
I had a French/English language issue, but that was only during the initial setup.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Davood
Civil Engineering, 101-500 employees
More than a year
“Smartuse in Construction industry
Pros
The application is intuitive and easy to use, and having all drawings in one place is incredibly convenient for my workflow.
Cons
Actually, I really like Smartuse in all aspects. It covers everything I need, and I don't think there are any features missing. Every tool and function I require is available, making it a comprehensive solution for my tasks. It's rare to find a platform that meets all my needs without any noticeable gaps. Smartuse truly excels in providing a complete and efficient experience.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Emmy Lou
Real Estate, 11-50 employees
More than a year
“Great project management tool
Pros
Collaboration between users is seamless, and the tools provided are well organized and efficient.
Cons
It would be great to have a timeline tool included.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Martine
Mechanical or Industrial Engineering, 11-50 employees
More than a year
“Alright
Pros
Everything is consolidated in one place. The simplicity and ease of use depend on someone keeping the project updated in a timely manner.
Cons
There are too many clicks required to download items, which makes the process unnecessarily cumbersome and time-consuming. Each step adds to the complexity, and it disrupts the smooth workflow I aim for.
Rating Distribution
Ease of use
5
Value for money
7
Customer Support
7
Functionality
6
Second
Construction, 51-100 employees
More than a year
“Very easy to use
Pros
The simplicity and ease of use across multi-platform devices such as cell phones or tablets are great.
Cons
We have to reconnect often, which sometimes causes us to lose time on the construction site.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Yanick
Construction, 101-500 employees
More than a year
“Construction plans
Pros
The ability to draw and add layers on plans is a very useful feature that I frequently use.
Cons
Sometimes, it takes a long time to open when we add a lot of lines on plans, for example.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Marieanne
Civil Engineering, 500+ employees
More than a year
“Smartuse review
Pros
The interface is easy to use, efficient, and very clean, making the overall experience pleasant.
Cons
The restriction of only being able to upload document formats in PDF is quite limiting. This constraint prevents me from using a variety of file types that might be crucial for different tasks or workflows. Having the capability to upload other formats would greatly expand the functionality and flexibility of the system.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
9
Omar
Transportation/Trucking/Railroad, 500+ employees
More than a year
“Not Complete solution
Pros
Being able to access all project information from one platform, measure dimensions, and add redlines is incredibly convenient.
Cons
It's slow, there's no notification for revision updates, and it's not a complete solution.
Rating Distribution
Ease of use
6
Value for money
8
Customer Support
8
Functionality
8