Total 26 reviews

4.2

All reviews are from verified customers

Rating Distribution

5

Stars

50%

4

Stars

35%

3

Stars

8%

2

Stars

0%

1

Stars

8%

Satisfaction score

Ease of use

9

Value for money

8

Customer Support

8

Functionality

8

TG
Theo Gravereaux

CBC, 500+ employees

More than a year

1.0

AVOID AT ALL COST

Pros

THERE IS NONE, MICROSOFT PAINT IS WAY BETTER. NO JOKE, WINDOWS NATIVE UTILTIES ARE A WAY BETTER OPTION.

Cons

ABSOLUTE SHAMBLE OF A UI, DOWNLOAD TIME IS LONGER THAN GETING UP AND FINDING THE REAL DRAWING. EDIT ON PLAN IS A COMPLETE JOKE, THERE IS NO SKILL FROM THIS ENTERPRISE IN MAKING ANYTHING WITH A UI

Rating Distribution

Ease of use

1

Value for money

1

Customer Support

1

Functionality

1

S
Sonia

Architecture & Planning, 51-100 employees

More than a year

4.0

Smart use for Construction

Pros

This application brings together all the most current and updated construction documents in one place, making it extremely efficient for our needs.

Cons

The fact that we have to wait for a download link to get the documents is inconvenient.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

8

Functionality

8

S
Stone

Construction, 500+ employees

Less than 6 months

4.0

Very practical

Pros

The mobile functionality is incredibly handy and makes accessing everything on the go much more feasible.

Cons

I don't have any complaints at the moment. There's nothing I dislike.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

8

Functionality

9

J
John

Management Consulting, 500+ employees

Less than a year

4.0

SmartUse Review

Pros

I appreciate the directory format of Smartuse and its organized folder structures. The system operates quickly and efficiently, which saves a lot of time.

Cons

I didn't like that when I wanted to export an individual document from Smartuse on the PC version, I had to go through a whole link process via my email. It would be much more efficient if I could download the file straight from Smartuse to my desktop. Often, I never received the download link in my email and had to contact customer service.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

C
Christian

Architecture & Planning, 11-50 employees

Less than a year

4.0

External User using SmartUse for site surveillance

Pros

The simplicity of use and rapid accessibility of everything within the application is impressive.

Cons

It would be great to have the ability to rapidly switch between pages in a set.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

8

Functionality

9

K
Kaseem

Civil Engineering, 500+ employees

More than a year

5.0

SmartUse Review

Pros

It is much easier to understand and use, with the added flexibility to integrate seamlessly with other features.

Cons

The integration with the business process is quite flexible.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

J
Jatin

Railroad Manufacture, 500+ employees

More than a year

5.0

Best Smartuse

Pros

SmartUse Suite is very simple to operate, and I can also conveniently use it on my mobile phone whenever needed.

Cons

I am currently facing an issue where I am unable to download drawings directly onto my phone. This limitation is quite frustrating, especially when I need to access and review important plans on the go. The inability to download these documents means I have to rely on other devices, which is not always convenient. It would significantly improve my workflow and efficiency if I could easily download and access the drawings directly from my mobile device.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

MA
Marc Andre

Construction, 51-100 employees

More than a year

4.0

SmartUse

Pros

The mobile access is great, offering both fluidity and ease of access.

Cons

Importing plans is difficult and not easy to understand.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

8

Functionality

7

S
Sebastian

Construction, 500+ employees

More than a year

5.0

My opinion

Pros

Being able to annotate a plan and share feedback with my team is extremely handy and facilitates better communication.

Cons

Sometimes, the image becomes blurry and needs updating.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

9

S
Samuel

Construction, 51-100 employees

More than a year

5.0

Really nice app to help me manage my projects

Pros

The plans are readily accessible, and I love the ability to take notes, measure dimensions, and calculate quantities easily. It's very intuitive and straightforward.

Cons

There are some display bugs, and it can be difficult to search within the documentation.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

9

S
Sylvain

Design, 11-50 employees

Less than 6 months

1.0

I need to get back signal

Pros

Chanel, but I need to get my system back up as it is currently down, which is causing delays.

Cons

I have lost control of my account and now need to obtain a new access password. This situation has disrupted my workflow since I can't access the necessary files and tools without it.

Rating Distribution

Ease of use

1

Value for money

2

Customer Support

2

Functionality

1

T
Thomas

Civil Engineering, 11-50 employees

More than a year

4.0

great but important Changes to be made

Pros

The ease of use, mobility, time-saving features, and speed of operation make it an excellent tool for our team.

Cons

The program is extremely heavy and slow if you have many projects. More colors should be added to the palette so we don't have to reuse the same ones. If you want to remodel a shape that is on top of another one, you have to click each time to select the correct shape, which is time-consuming and annoying. You removed the groups (layers) on the mobile version. Sometimes, the "session is expired," and you have to click "ok" multiple times to log in again for no apparent reason.

Rating Distribution

Ease of use

10

Value for money

7

Customer Support

7

Functionality

7

K
Kimy

Construction, 51-100 employees

More than a year

4.0

Full time or no

Pros

For someone who uses SmartUse every day, I find it to be a fantastic and indispensable app.

Cons

In construction, there are several applications, and each company uses its favorites. You have to adapt to each of them. I'd like to download a file without waiting to receive it by email after getting the notification that a new document is available.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

10

Functionality

7

C
Chantal

Construction, 101-500 employees

More than a year

5.0

be objective

Pros

It's a comprehensive tool; you can find everything you need within it, making it very versatile.

Cons

It would be beneficial to make changes directly on shop drawings and plans.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

9

OT
olive tree

Civil Engineering, 11-50 employees

More than a year

5.0

Your product is awesome

Pros

I love your software. Every aspect of it is great and works perfectly for my needs.

Cons

I don't see any flaws. It's better than Procore, Autodesk, and Construct Buy.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

9

I
Isabel

Construction, 51-100 employees

More than a year

4.0

Very intuitive plataform

Pros

The software is easy to use, and I really appreciate how it is structured to enhance usability.

Cons

I'm not sure. So far, I like how easy it is to use. It's very intuitive. There's nothing I dislike.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

A
Amelie

Construction, 51-100 employees

More than a year

5.0

Great program.

Pros

I truly like that it is very intuitive, and you don't need to take an extensive course to learn how to use it. It's simple to find everything you need to manage projects and documents. As a subcontractor working with various contractors, I prefer applications that aren't complicated. SmartUse is simple and complete, fitting my needs perfectly.

Cons

Nothing really, in my opinion. It's one of the best options out there for project management.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

CO
Carlos Orlando

Computer Hardware, 1-10 employees

5.0

Transforming the way I managed my projects.

Pros

I like it because it allows me to capture photos, record voice notes, and categorize the problems found. This functionality has helped me keep track of deficiencies and ensures they are resolved very efficiently.

Cons

I feel there could be a better guide or tutorial to help new users get the most out of all the tools available.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

9

A
Adam

Construction, 11-50 employees

More than a year

5.0

Easy to use as a outside user.

Pros

Accessing documents created by others was simple and straightforward, making collaboration easy.

Cons

I had a French/English language issue, but that was only during the initial setup.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

D
Davood

Civil Engineering, 101-500 employees

More than a year

5.0

Smartuse in Construction industry

Pros

The application is intuitive and easy to use, and having all drawings in one place is incredibly convenient for my workflow.

Cons

Actually, I really like Smartuse in all aspects. It covers everything I need, and I don't think there are any features missing. Every tool and function I require is available, making it a comprehensive solution for my tasks. It's rare to find a platform that meets all my needs without any noticeable gaps. Smartuse truly excels in providing a complete and efficient experience.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10