Total 24 reviews

4

All reviews are from verified customers

Rating Distribution

5

Stars

21%

4

Stars

63%

3

Stars

17%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

8

Customer Support

9

Functionality

9

R

Ramona

Construction, 11-50 employees

More than a year

4.0
October 2023

great product

Pros

SORBA proves to be highly adaptable and flexible. With the abundance of support resources available online, I can quickly find solutions to any issues on my own, which is incredibly convenient.

Cons

Unfortunately, I can't come up with anything about that at the moment.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

8

Functionality

9

F

Florian

Construction, 1-10 employees

More than a year

4.0
July 2023

Tip top!

Pros

It's very easy to navigate and significantly simplifies various processes, making tasks much more simple.

Cons

Support tends to be rather costly in terms of value for money.

Rating Distribution

Ease of use

9

Value for money

7

Customer Support

8

Functionality

9

M

Monika

Construction, 11-50 employees

More than a year

4.0
April 2023

SORBA as a complete solution

Pros

The different modules within SORBA are excellently interconnected, which enhances its functionality. I also appreciate how SORBA is continuously improving and evolving. The support hotline is not only highly skilled but also consistently friendly and approachable.

Cons

I'd like to see more options for customizing based on my needs, such as display, search, image, insert, and display functions. Creating new print formats is quite complex.

Rating Distribution

Ease of use

9

Value for money

7

Customer Support

10

Functionality

7

J

Jeannine

Construction, 1-10 employees

Less than 6 months

4.0
April 2023

Move to Sorba

Pros

The modular design of SORBA allows me to customize my experience by paying only for the specific features I need, which is a great benefit.

Cons

I can't say yet because we've only been using Sorba for about 1-2 weeks.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

10

Functionality

9

Y

Yannick

Construction, 1-10 employees

More than a year

4.0
April 2023

Sorba Disposal

Pros

The support and customer service provided are exceptional. Whenever I have a question or issue, I always receive a quick and effective response.

Cons

The operation is not always the most intuitive. The layout is not always clear, and the program feels a bit outdated.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

10

Functionality

9

R

Roland

Construction, 11-50 employees

More than a year

4.0
April 2023

sorba

Pros

The handling of quotes, invoicing, and human resources is done with a high level of professionalism and efficiency.

Cons

A resource planning tool that is both simple and easy to navigate would be really beneficial. It would be ideal if it could simplify the process and provide clear, accessible options for managing resources efficiently.

Rating Distribution

Ease of use

9

Value for money

5

Customer Support

10

Functionality

9

G

Graziella

Security and Investigations, 1-10 employees

More than a year

4.0
March 2023

I think SORBA is good!

Pros

Sorba is easy to use and has a well-designed interface that integrates smoothly with Word and Excel, making it very practical.

Cons

It's nice that I don't have to handle various aspects of the project quickly, including discounts. We've already informed SORBA about this.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

10

Functionality

9

I

Isabelle

Construction, 51-100 employees

More than a year

5.0
March 2023

Intuitive and clever overall software for construction

Pros

I find it fantastic that SORBA is always evolving, with new features and modules being added regularly. The digital processing of accounts payable, visa control, and reporting are particularly impressive. Also, the telephone support has become more accessible and effective in recent times.

Cons

Currently, there's no solution for how we envision the electronic dispatch of payslips (SORBA offers pure mailing, but we have other ideas). This issue was noted during development or AD.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

9

E

Esther

Construction, 11-50 employees

More than a year

4.0
March 2023

General

Pros

The integration of various elements such as reports, invoices, working hours, and wages is seamless, which greatly improves efficiency.

Cons

Sometimes no solution is found for the problem despite multiple inquiries.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

9

M

Marco

Construction, 1-10 employees

More than a year

3.0
March 2023

REVIEW

Pros

The combination of different modules and their ease of use is very impressive and contributes to a smooth user experience.

Cons

When entering text, I can't see how it will appear directly; I always have to press first to make it visible, which can be frustrating.

Rating Distribution

Ease of use

6

Value for money

6

Customer Support

10

Functionality

6

A

Andreas

Construction, 11-50 employees

More than a year

5.0
March 2023

SORBA review by a user

Pros

SORBA's software fully addresses our needs and goes beyond what we expected! The mobile access feature is particularly useful, allowing me to work or access information from virtually anywhere. The comprehensive solution with integrated accounting is perfect for our company, and we also appreciate how straightforward and manageable it is.

Cons

We've been SORBA customers for so long and have evolved with its development. Over this time, any drawbacks have been addressed.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

7

Functionality

10

M

Michael

Construction, 11-50 employees

More than a year

4.0
March 2023

All in one

Pros

The system is generally simple to use, and I can easily locate all the information I need without any hassle.

Cons

The address search function is somewhat complex, and certain filter options are not very easy to use.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

8

Functionality

9

R

Regine

Architecture & Planning, 11-50 employees

More than a year

4.0
February 2023

User review of construction software

Pros

The overall experience is intuitive and well-integrated with accounting, reporting, and other functions. The support provided is also top-notch and highly effective.

Cons

Unfortunately, when updating Sorba, the program often freezes, or I have to wait a long time for inputs to be saved before I can continue (e.g., January 2023 had notably long wait times until the program partially exited). Even though licenses are paid for different areas (e.g., Devisquick, Projektquick, Tagesrapport, Debijournal....), they only work on one workstation at a time. For instance, if I only need the working report area temporarily, I have to go through the hassle of changing workstations. This can be quite costly for smaller businesses. Why can't prices be scaled according to company size?

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

10

Functionality

9

R

Rene

Public Relations and Communications, 11-50 employees

More than a year

5.0
February 2023

Satisfaction survey

Pros

The complete package aligns well with my preferences and meets my needs effectively.

Cons

The icons that need to be clicked on are displayed too small.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

E

Esther

Construction, 1-10 employees

More than a year

4.0
February 2023

Absservice

Pros

The handling of quotations is intuitive and well-designed, making the process easier and more efficient.

Cons

I can't say anything negative yet because I haven't found any issues.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

8

Functionality

9

K

Kadir

Construction, 51-100 employees

More than a year

5.0
February 2023

Zweifel Bathing Gardens

Pros

The calendar and task distribution feature is exceptionally clever and enhances productivity by keeping everything organized.

Cons

Sometimes things don't work exactly how I'd like.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

R

Raphael

Construction, 11-50 employees

More than a year

3.0
February 2023

Good product

Pros

Sorba is easy to use, allows for efficient work, and includes convenient shortcuts that streamline the process.

Cons

There are high additional costs for expanding individual products. When updating the software, it sometimes alters the basic settings, and I almost don't notice these changes.

Rating Distribution

Ease of use

8

Value for money

6

Customer Support

10

Functionality

8

T

Tina

Construction, 11-50 employees

More than a year

3.0
February 2023

Good, but it can get better

Pros

I find the sections for accounting, payroll, and timecards to be very simple and easy to work with.

Cons

I don't find the project management, especially the quotation system including filing and scope, very intuitive, but I don't use it much.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

8

Functionality

8

E

Elvis

Computer Networking, 51-100 employees

More than a year

5.0
February 2023

SORBA is fast and easy to use

Pros

The interface of the SORBA program is exceptionally simple and user-friendly, which makes it very approachable for practical use.

Cons

In my part of creating new users, I don't see any downsides except that there's no function to revoke licenses for existing users.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

G

Gabriela

Construction, 11-50 employees

More than a year

4.0
February 2023

Good price-performance ratio

Pros

The technical support is always very helpful and focused on providing effective solutions to any issues that arise.

Cons

I've experienced some technical problems while using IMAC. These issues have been a bit frustrating and have affected how smoothly I can work with the system.

Rating Distribution

Ease of use

9

Value for money

7

Customer Support

10

Functionality

9