Total 16 reviews

4.6

All reviews are from verified customers

Rating Distribution

5

Stars

69%

4

Stars

25%

3

Stars

6%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

L

Lindsey

Arts and Crafts, 1-10 employees

More than a year

5.0
December 2024

Excellent service!

Pros

I really appreciate that it compresses my website image files, making them smaller and more efficient.

Cons

I can't think of anything, except that it requires payment for even a small amount of storage space.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

R

Rishabh

Computer Software, 500+ employees

Less than 6 months

5.0
December 2024

So convenient application

Pros

What I like most is that you can convert multiple files or images even with the free version.

Cons

I am only using this for converting images, and I absolutely love the way it handles the conversion so I don't really have any issues with it.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Anonymous

Computer Software, 51-100 employees

More than a year

3.0
December 2024

It performs well but comes at a premium price

Pros

We were locked into a lower legacy rate, which made Cloudinary an incredible deal. It was simple to use and the links would load very quickly.

Cons

The pricing doesn't seem competitive compared to other alternatives. If we weren't locked into a legacy rate, we might have reconsidered it. Also the user interface feels quite outdated.

Rating Distribution

Ease of use

10

Value for money

4

Customer Support

2

Functionality

8

R

Ryan

Automotive, 500+ employees

More than a year

5.0
August 2023

Good SEO Content Tool

Pros

The ability to set 'quality' parameters across images, compress the file size and adjust the height and width is key for SEO image optimization and improving page speed (Core Web Vitals).

Cons

While setting up quality parameters for SEO is relatively simple, users focused on content or uploading may struggle to verify image file sizes. It would be great if it could display the image file size within the URL parameters or show savings in file size.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

A

Anonymous

Computer Software, 1-10 employees

Less than 6 months

5.0
July 2023

Very easy and reliable tool

Pros

We use it primarily for image and video storage and it provides a secure and easy solution compared to on-premise or other harder to use options. Additionally, it has a well-integrated ecosystem of products that work seamlessly together.

Cons

One downside is the vendor lock in. Due to their comprehensive ecosystem of video and image products and APIs, it can be difficult or impossible to integrate Cloudinary with other solutions.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

A

Anonymous

Computer Software, 1-10 employees

Free Trial

5.0
January 2023

Dependable service

Pros

Excellent file and metadata management with a web interface, as well as strong integration with your software.

Cons

The documentation could be improved to make the various features easier to understand and navigate.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

B

Brandon

Marketing and Advertising, 11-50 employees

More than a year

5.0
November 2022

Amazing tool for writing

Pros

Cloudinary is a fantastic tool for sharing assets with teams. It's incredibly easy to use and allows media sharing without any issues.

Cons

Sometimes the search results can be a bit off. It can be challenging to find older work, but with a little extra time, I usually manage to locate it.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

N

Nick

Computer Software, 1-10 employees

Less than a year

4.0
October 2022

Packed with features, but documentation is complex and disorganized

Pros

I can easily transform images and generate multiple versions for content creation. There's a decent support form but the response time can sometimes be long.

Cons

It's documentation is comprehensive but not well organized, making it difficult to find specific information. The search functionality isn't very effective and there's no dedicated support channel like a Discord server for instant feedback. It's also not as easy to use with modern SSR platforms such as Nuxt/NextJS.

Rating Distribution

Ease of use

4

Value for money

8

Customer Support

8

Functionality

8

P

Prem

Information Technology and Services, 1-10 employees

More than a year

5.0
August 2022

The best platform for media resizing, transformation, storage, and sharing

Pros

The easy upload process and URL transformation feature are really helpful.

Cons

There are fewer built in fonts and template creation is not available.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

9

C

Christian

Computer Software, 1-10 employees

More than a year

5.0
June 2022

A fantastic cloud storage provider

Pros

Cloudinary's powerful API allows developers to implement file storage for any internet-connected app quickly, and it goes a step further by enabling transformations when retrieving image files.

Cons

The onboarding process could be smoother. In the start it wasn't easy to find the necessary information to connect to the API, though things became much clearer once I knew where to look.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

A

Alicia

Computer Software, 51-100 employees

Less than 6 months

5.0
May 2022

Excellent asset management software

Pros

I appreciate that it is a great tool for organizing creative assets for our website. It's an excellent CDN to integrate with your site.

Cons

As a general user, I haven't found any features that I dislike.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

C

Chris

Internet, 1-10 employees

More than a year

4.0
December 2021

Perfect choice if you need an all-in-one solution

Pros

Fully featured with manipulation tools, hosting capabilities, and an uploader.

Cons

It's quite expensive for what it offers although the free tier is suitable for hobby projects.

Rating Distribution

Ease of use

10

Value for money

6

Customer Support

10

Functionality

9

A

Anonymous

Computer Software, 51-100 employees

More than a year

5.0
October 2021

Ideal for creating image heavy applications

Pros

1)The software completely outsources the process of image manipulation for developers, ensuring seamless functionality across multiple touchpoints. 2) It makes managing digital assets for non-developers simple, while developers can easily integrate these assets in the development process.

Cons

1) The platform lacks key features to manage audio assets, which could benefit voice experience designers working with speech/audio data. 2) It also doesn't have an app for easily sharing image assets, which tools like CloudApp or Jumpshare offer.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

8

Functionality

8

A

Anonymous

Retail, 1-10 employees

Less than 6 months

4.0
April 2021

Everything's going pretty fine

Pros

I found this tool through a referral from ReferralCandy, and it was super easy to set up. I'm currently on the free plan and it's meeting all of my needs.

Cons

No cons so far but the only potential downside is the high cost of the paid plan, which is $99 per month. I'll cross that bridge when I need to and decide if the features justify the price.

Rating Distribution

Ease of use

6

Value for money

8

Customer Support

8

Functionality

8

E

Eugene

Information Technology and Services, 1-10 employees

Free Trial

4.0
April 2021

Packed with so many features

Pros

The ease of use and amazing functionality is what stands out for me.

Cons

The cost of scaling can become higher especially in different markets.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

8

A

Anonymous

Computer Software, 1-10 employees

More than a year

5.0
March 2021

Reliable and efficient

Pros

I love that I can upload an image and perform almost any transformation I need to get it to display perfectly in my web applications.

Cons

The cost structure includes transformations but it doesn't seem to allow for a permanent transformation, meaning every request for a transformation counts towards your credits. It would be nice if there were a way to make this more efficient, like a one time transformation cost for the image. When dealing with thousands of images undergoing the same transformation repeatedly, the costs can add up quickly. This is just one of the many metrics that contribute to the billing credits.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9