
Cloudinary Software Reviews
Total 16 reviews
4.6
All reviews are from verified customers
Rating Distribution
5
Stars69%
4
Stars25%
3
Stars6%
2
Stars0%
1
Stars0%
Satisfaction score
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Lindsey
Arts and Crafts, 1-10 employees
More than a year
“Excellent service!
Pros
I really appreciate that it compresses my website image files, making them smaller and more efficient.
Cons
I can't think of anything, except that it requires payment for even a small amount of storage space.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Rishabh
Computer Software, 500+ employees
Less than 6 months
“So convenient application
Pros
What I like most is that you can convert multiple files or images even with the free version.
Cons
I am only using this for converting images, and I absolutely love the way it handles the conversion so I don't really have any issues with it.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anonymous
Computer Software, 51-100 employees
More than a year
“It performs well but comes at a premium price
Pros
We were locked into a lower legacy rate, which made Cloudinary an incredible deal. It was simple to use and the links would load very quickly.
Cons
The pricing doesn't seem competitive compared to other alternatives. If we weren't locked into a legacy rate, we might have reconsidered it. Also the user interface feels quite outdated.
Rating Distribution
Ease of use
10
Value for money
4
Customer Support
2
Functionality
8
Ryan
Automotive, 500+ employees
More than a year
“Good SEO Content Tool
Pros
The ability to set 'quality' parameters across images, compress the file size and adjust the height and width is key for SEO image optimization and improving page speed (Core Web Vitals).
Cons
While setting up quality parameters for SEO is relatively simple, users focused on content or uploading may struggle to verify image file sizes. It would be great if it could display the image file size within the URL parameters or show savings in file size.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Anonymous
Computer Software, 1-10 employees
Less than 6 months
“Very easy and reliable tool
Pros
We use it primarily for image and video storage and it provides a secure and easy solution compared to on-premise or other harder to use options. Additionally, it has a well-integrated ecosystem of products that work seamlessly together.
Cons
One downside is the vendor lock in. Due to their comprehensive ecosystem of video and image products and APIs, it can be difficult or impossible to integrate Cloudinary with other solutions.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Anonymous
Computer Software, 1-10 employees
Free Trial
“Dependable service
Pros
Excellent file and metadata management with a web interface, as well as strong integration with your software.
Cons
The documentation could be improved to make the various features easier to understand and navigate.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Brandon
Marketing and Advertising, 11-50 employees
More than a year
“Amazing tool for writing
Pros
Cloudinary is a fantastic tool for sharing assets with teams. It's incredibly easy to use and allows media sharing without any issues.
Cons
Sometimes the search results can be a bit off. It can be challenging to find older work, but with a little extra time, I usually manage to locate it.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Nick
Computer Software, 1-10 employees
Less than a year
“Packed with features, but documentation is complex and disorganized
Pros
I can easily transform images and generate multiple versions for content creation. There's a decent support form but the response time can sometimes be long.
Cons
It's documentation is comprehensive but not well organized, making it difficult to find specific information. The search functionality isn't very effective and there's no dedicated support channel like a Discord server for instant feedback. It's also not as easy to use with modern SSR platforms such as Nuxt/NextJS.
Rating Distribution
Ease of use
4
Value for money
8
Customer Support
8
Functionality
8
Prem
Information Technology and Services, 1-10 employees
More than a year
“The best platform for media resizing, transformation, storage, and sharing
Pros
The easy upload process and URL transformation feature are really helpful.
Cons
There are fewer built in fonts and template creation is not available.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
9
Christian
Computer Software, 1-10 employees
More than a year
“A fantastic cloud storage provider
Pros
Cloudinary's powerful API allows developers to implement file storage for any internet-connected app quickly, and it goes a step further by enabling transformations when retrieving image files.
Cons
The onboarding process could be smoother. In the start it wasn't easy to find the necessary information to connect to the API, though things became much clearer once I knew where to look.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Alicia
Computer Software, 51-100 employees
Less than 6 months
“Excellent asset management software
Pros
I appreciate that it is a great tool for organizing creative assets for our website. It's an excellent CDN to integrate with your site.
Cons
As a general user, I haven't found any features that I dislike.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Chris
Internet, 1-10 employees
More than a year
“Perfect choice if you need an all-in-one solution
Pros
Fully featured with manipulation tools, hosting capabilities, and an uploader.
Cons
It's quite expensive for what it offers although the free tier is suitable for hobby projects.
Rating Distribution
Ease of use
10
Value for money
6
Customer Support
10
Functionality
9
Anonymous
Computer Software, 51-100 employees
More than a year
“Ideal for creating image heavy applications
Pros
1)The software completely outsources the process of image manipulation for developers, ensuring seamless functionality across multiple touchpoints. 2) It makes managing digital assets for non-developers simple, while developers can easily integrate these assets in the development process.
Cons
1) The platform lacks key features to manage audio assets, which could benefit voice experience designers working with speech/audio data. 2) It also doesn't have an app for easily sharing image assets, which tools like CloudApp or Jumpshare offer.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
8
Functionality
8
Anonymous
Retail, 1-10 employees
Less than 6 months
“Everything's going pretty fine
Pros
I found this tool through a referral from ReferralCandy, and it was super easy to set up. I'm currently on the free plan and it's meeting all of my needs.
Cons
No cons so far but the only potential downside is the high cost of the paid plan, which is $99 per month. I'll cross that bridge when I need to and decide if the features justify the price.
Rating Distribution
Ease of use
6
Value for money
8
Customer Support
8
Functionality
8
Eugene
Information Technology and Services, 1-10 employees
Free Trial
“Packed with so many features
Pros
The ease of use and amazing functionality is what stands out for me.
Cons
The cost of scaling can become higher especially in different markets.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
8
Anonymous
Computer Software, 1-10 employees
More than a year
“Reliable and efficient
Pros
I love that I can upload an image and perform almost any transformation I need to get it to display perfectly in my web applications.
Cons
The cost structure includes transformations but it doesn't seem to allow for a permanent transformation, meaning every request for a transformation counts towards your credits. It would be nice if there were a way to make this more efficient, like a one time transformation cost for the image. When dealing with thousands of images undergoing the same transformation repeatedly, the costs can add up quickly. This is just one of the many metrics that contribute to the billing credits.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9