SDL Trados Studio

“powerful tool

Pros

From my experience it is a really powerful translation tool. What stands out to me the most are its translation memory and termbase management features. these help me stay consistent across projects especially when I am working on large or ongoing translations. It also handles big projects pretty well without slowing things down. Another thing I appreciate is how customizable the platform is. there are many options to adjust things based on how you prefer to work. It can feel a little complex at first but once I got used to the interface and understood where everything was, it became a very efficient and precise tool for my translation tasks.

Cons

its difficult to use When I first started using it, the interface felt heavy and overwhelming compared to some other translation tools. I also found that updates and licensing can be a bit complicated to manage. During everyday work, the tool sometimes feels slower and less interactive than I would prefer.

“good for translations but needs speed improvements

Pros

I use this tool mainly for freelance translation work and honestly, one thing I really love about it is how it lets me translate different types of files without messing up the original formatting. Whether it's a PDF, Word document or even a PowerPoint file, the layout stays exactly the same which saves me a lot of time fixing things afterward. That alone makes my workflow so much smoother. I also feel like it's quite beginner-friendly because I was able to start using it without too much trouble. If someone wants to go deeper into the advanced features, there are training courses available on their website that you can purchase which is helpful if you want to learn the tool more professionally.

Cons

sometimes I notice that the software takes quite a long time to load especially when I'm working with larger files. In a few cases it has even crashed while I was in the middle of a project which can be frustrating. Another limitation I've noticed is that it does not really support translating video or similar multimedia formats. For that kind of work, I usually have to rely on other specialized tools.

“terrible customer service

Pros

i first tried the product during the trial period and overall I liked how it worked. The features felt useful and it seemed like something that could really help with our translation workflow. Because of that positive trial experience, my organization eventually decided to purchase it. Unfortunately, the one thing that really disappointed me was the customer service. Whenever we needed help or had questions, the support experience was not great. Responses were slow and sometimes not very helpful which made it frustrating when we ran into issues.

Cons

what disappointed me the most was the customer service. My organization purchased the product in March and the payment was processed but we still didn't receive the full license that we paid for. Every time we contact support, we are told that they are still waiting for payment even though the check was already cashed. That experience has been extremely frustrating.