Total 15 reviews

4.8

All reviews are from verified customers

Rating Distribution

5

Stars

80%

4

Stars

20%

3

Stars

0%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

10

Value for money

9

Customer Support

10

Functionality

8

K

Kristen

Arts and Crafts, 1-10 employees

Less than a year

5.0
February 2024

Its very handy in managing our documents

Pros

Slab is useful for storing, organizing and sharing documents with both team members and our clients.

Cons

Sometimes the sheer amount of documentation can feel overwhelming. However, the search feature is incredibly helpful in navigating through it all.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

8

J

Jacob

Higher Education, 500+ employees

Less than a year

5.0
May 2022

Simple yet effective

Pros

As a knowledge base Slab is fantastic. It allows anyone in the organization to contribute and edit pages and its search function is simple and effective.

Cons

As a new user of this tool, one might feel a bit overwhelming at first.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

8

Functionality

8

B

Brian

Music, 11-50 employees

Less than 6 months

4.0
April 2022

Its much affordable than Confluence

Pros

The front end is super easy to navigate and categorizing and updating content is simple.

Cons

The search function could be improved I think but it's not really a deal breaker considering the price.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

8

Functionality

7

A

Anonymous

E-Learning, 51-100 employees

Less than 6 months

4.0
April 2022

Top collaborative sharing platform

Pros

I appreciate the real time collaboration features and single sign-on is a convenient addition. You can also easily import documentation from Google Drive, where much of our documentation is stored.

Cons

I would suggest easier integration with Google Drive. When importing documents, the structure isn't great and it takes a lot of effort to make it appear the way you'd like.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

9

A

Anonymous

Computer Software, 1-10 employees

More than a year

5.0
March 2022

An effortless way to share documentation!

Pros

Templates, document categorization, series , all of these features are great! The content map is a fantastic addition for quick access and the groups feature is perfect for sharing documents with multiple team members at once.

Cons

I don't have any major cons but I do wish there were more options for the Table of Contents feature.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

T

Thomas

Computer Software, 11-50 employees

Free Trial

5.0
July 2021

Such useful software after Confluence

Pros

You can create a table of contents while editing your document and topics make it easy to tag documents for multiple teams, making them easy to find. The embedding feature for things like Docs and Sheets is also promising.

Cons

The edit vs. read mode toggle isn't very clear and I often click it back and forth to ensure I'm in the correct mode.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

9

K

Katrina

Law Practice, 1-10 employees

Less than 6 months

5.0
April 2021

The most affordable option for small companies

Pros

It serves the basic functions of creating searchable recipe cards for instructions, including the ability to upload documents and files.

Cons

There's actually nothing I dislike. It may not have all the features of more expensive programs but it's a great starting option for a small company.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

B

Bruno

Marketing and Advertising, 1-10 employees

Less than a year

5.0
February 2021

A great choice for creating corporate knowledge base content

Pros

The interface is organized, clean and elegant. It's simple to write and organize knowledge. Articles can belong to multiple topics and individual pages can be shared publicly. Overall it's great value for money.

Cons

The main drawback is the competition in this space, particularly Notion and Coda.io. These competitors offer more API integrations, features, and allow embedding more file types.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

7

S

Steve

Non-Profit Organization Management, 1-10 employees

Less than 6 months

5.0
April 2019

It promotes collaboration

Pros

It's extremely easy to implement for teams. It promotes great collaboration and allows easy sharing of information with people outside the organization.

Cons

Some export features are limited. The PDF export doesn't handle the markdown platform well, and creating a shareable link outside the organization is somewhat confusing.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

7

J

Joe

Design, 1-10 employees

Less than a year

5.0
April 2019

Totally love Slab!!!

Pros

Ease of use, readability, UI design and great customer support.

Cons

A dark theme would be a nice addition, along with the option to implement custom CSS. A desktop app for Mac would be great as well.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

A

Anonymous

Computer Software, 11-50 employees

Less than 6 months

5.0
April 2019

Excellent collaborative note-taking tool

Pros

Markdown support and collaborative editing make a big difference! We had previously used a tool for team collaboration but editing was painful. Slab provides an excellent user experience, getting out of the way when it's time to focus on work.

Cons

It can be unclear at first how to handle projects and posts, as they nest inside each other. I also haven't figured out if there's a way to set a default post sorting option for all projects (descending by modified time would be ideal). Both are minor issues.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

A

Anonymous

Utilities, 1-10 employees

Less than 6 months

4.0
April 2019

A clean product with plenty of potential for improvement

Pros

I really enjoy the ability to tag posts with multiple topics. This makes organizing posts that fit more than one category much simpler. It's far easier to organize than a Google doc.

Cons

The table functionality in posts is still somewhat underdeveloped and difficult to use. At least you can link to Google Sheets, but sometimes it would be better to create tables directly within posts.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

7

R

Reuben

Computer Software, 11-50 employees

Less than 6 months

5.0
April 2019

My dream come true (no exaggeration really)

Pros

Intuitive design, clean and simple, yet it covers all the necessary needs. The team is also very responsive.

Cons

There are a few features that would be beneficial for larger companies, like more complex permission hierarchies. However the team is adding new features in this area quickly, so it's not a significant issue.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

R

Ricardo

Leisure, Travel & Tourism, 11-50 employees

Less than 6 months

5.0
April 2019

Modern interface and effective features

Pros

It's really easy to use, set up and manage. The modern design helps you focus on what matters, and the editor is fantastic. With integrations for tools like Airtable, Paper, Asana, Trello and Slack, the search function across platforms is powerful and always helps you find what you're looking for.

Cons

It somehow have Limited text formatting options (some are available via keyboard shortcuts) and I think table integration could be more robust. Sections can't be collapsed and also it has no user groups, although adding individual users is easy.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

7

A

Anonymous

Information Technology and Services, 51-100 employees

Free Trial

5.0
April 2019

Really impressive knowledge management software

Pros

The interface is sleek and crisp, with an easy-to-use editor and lots of integrations. It's much faster than other collaboration tools and I've enjoyed using it. I'm excited to upgrade to the paid version.

Cons

Nothing comes to mind right now but I'd love to see Grammarly integration.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10