Consulting, 1-10 employees
Less than a year
“Looking forward to trying it soon”
Pros
I still need to check out ARKA 360 as I have not had the chance to use it yet but I am looking forward to trying it soon.
Cons
Once I have used it on a few projects, I will be able to better judge how adaptable it really is.
Rating Distribution
Ease of use
6
Value for money
6
Customer Support
6
Functionality
6
Mechanical or Industrial Engineering, 11-50 employees
Less than a year
“Really useful solar irradiation data”
Pros
It provides really useful solar irradiation data and makes planning for panel mounting a whole lot easier.
Cons
The cost is a bit high so it would help if they offered lower pricing for projects.
Rating Distribution
Ease of use
9
Value for money
7
Customer Support
10
Functionality
9
Construction, 51-100 employees
Less than 6 months
“an all in one platform”
Pros
Arka360 is an all in one platform that works as both a CRM and a design tool.
Cons
It did take some of my time to get familiar with all the features available.
Rating Distribution
Ease of use
7
Value for money
10
Customer Support
8
Functionality
9
Design, 11-50 employees
Less than 6 months
“Useful features but login troubles”
Pros
The 3D design view and easy video recording access are the features that I find really useful.
Cons
I have had some trouble with logging in and the design selection seems to reset every time.
Rating Distribution
Ease of use
6
Value for money
5
Customer Support
6
Functionality
5
Construction, 51-100 employees
Less than a year
“Quick service and simple design tools”
Pros
Arka360 service is quick, the design tools are simple to use and the team is willing to help us even outside regular hours.
Cons
So far there is not much I have disliked about it.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Design, 11-50 employees
Less than a year
“Clean and easy to adapt”
Pros
The user interface is clean and I find the software really easy to adapt to.
Cons
It does not calculate wire lengths based on the number of strings or inverter placement which would be useful.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Renewables & Environment, 11-50 employees
Less than 6 months
“Flexible setup and design options”
Pros
I really like how flexible the setup and design options are. Plus being able to view radiance, shading across seasons and solar exposure is a great addition for proposals. I also like that proposals can be set up to feel like a webpage. Building by sections, enabling only what I need and using templates with different layouts for text and images are all very helpful. Though I have not used the permit document ordering yet, it's a nice feature that could simplify the process.
Cons
Well I am still getting the hang of it so any issues I notice are likely just because I am new to the platform.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Renewables & Environment, 500+ employees
Less than 6 months
“Pretty easy and simple to use”
Pros
It is pretty easy and really simple to use as anyone can figure it out quickly.
Cons
Occasionally there is a bug where we cannot place a PV flush mount without refreshing the page.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
8
Functionality
7
Small Business, 11-50 employees
Less than 6 months
“Covers most of our work needs”
Pros
I like that it covers most of the work we need and is very flexible. Also the account manager has been really supportive.
Cons
The online chat support could be improved as sometimes I noticed appointments are missed or requests go unanswered.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
9
Functionality
10
Renewables & Environment, 11-50 employees
Less than a year
“Impressive and really helpful for learning”
Pros
ARKA 360 is impressive and has been really helpful for learning new things.
Cons
It is really helpful and reduces how much we have to depend on others. So no complaints.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Small Business, 11-50 employees
“Works fine!”
Pros
I really like the shadow analysis feature as it gives me insights I would not get elsewhere. Plus the arriving BOM functionality has been a game changer for my workflow and the designing tools are quite powerful for what I need to accomplish.
Cons
There are a few spots where I notice some lag when saving or creating tools and zooming in on objects makes it hard to locate my designs.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
8
Functionality
9
Small Business, 11-50 employees
“Great platform with room for improvement”
Pros
My experience has been great so far. A colleague introduced me to this and I am really impressed. The interface is pretty user-friendly too and practical for everyday use. Implementation process was simple too and the features are perfectly suited for field surveys. Moreover their customer support deserves recognition as they have been fantastic. What I like most is how smooth everything runs without any lag even with heavy daily usage.
Cons
The schedules are not very flexible which can be a bit limiting when we need to make adjustments.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
8
Functionality
9
Small Business, 11-50 employees
“The BEST”
Pros
About ARKA 360 I really like how this application provides excellent input options that make my work so much easier.
Cons
I feel like it still needs work on organization and some technical connections.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Small Business, 11-50 employees
“Decent option overall”
Pros
Drawing on RCC works well though we cannot handle sheet roofing tasks
Cons
Processing can be very slow at times and I have noticed it sometimes struggles when trying to save my work.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
8
Functionality
9