
Avid CRM Reviews
Total 6 reviews
4.2
All reviews are from verified customers
Rating Distribution
5
Stars33%
4
Stars50%
3
Stars17%
2
Stars0%
1
Stars0%
Satisfaction score
Ease of use
9
Value for money
9
Customer Support
9
Functionality
8
Heidi
Building Materials, 11-50 employees
Less than a year
“An overview of Avid CRM
Pros
I like how easy it is to switch between the screens. One of the good features it has.
Cons
I have to double check the entry dates depending on the screen I'm on. Its important to only change the date once when entering cash receipts. Cash keeps defaulting to the current date after every entry. These things make it a little inconvenient to use.
Rating Distribution
Ease of use
9
Value for money
6
Customer Support
8
Functionality
9
Lorenzo
Information Technology and Services, 51-100 employees
Less than a year
“Efficient CRM solution
Pros
The software helped me boost my sales by providing the right lead management. I am happy with the results!
Cons
No downsides as such. The support they provide is flawless resulting in effective communication.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Luiza
Newspapers, 1-10 employees
Less than a year
“Simple to use, Amazing CRM
Pros
What makes it a really valuable tool for our business is its integration with Outlook. Setting it up and syncing with our existing Outlook accounts was simple. My team picked it up quickly because the interface is really easy to understand.
Cons
I honestly cant think of one downside right now. The Support Team quickly resolves any issue that may come up through updates.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
katie
Real Estate, 1-10 employees
Free trial
“Valuable tool to have
Pros
This product was really easy to use alongside the programs I'm already using. It goes well with those programs.
Cons
I struggled a bit at the beginning but I soon got the hang of how the program works.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
8
Laura
Financial Services, 1-10 employees
Less than 6 months
“Professional customer care
Pros
Found it to be really user friendly and the customer service is very professional. They never keep you hanging.
Cons
There were a few glitches during the initial setup but its been great other than that.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
8
Kyle
Veterinary, 11-50 employees
More than a year
“Hard to use and missing features
Pros
It has all the clinics that we added manually.
Cons
For me Its been tough to work with it and create leads. Pop up for new leads and reminders are missing and creating a quote is quite tricky. Not for me!
Rating Distribution
Ease of use
6
Value for money
6
Customer Support
8
Functionality
5