Blueshift Reviews
Total 35 reviews
4.6
All reviews are from verified customers
Rating Distribution
5
Stars60%
4
Stars40%
3
Stars0%
2
Stars0%
1
Stars0%
Satisfaction score
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Chris K.
Financial Services, 500+ employees
More than a year
“Rock solid tech with top-tier automation
Pros
The tech behind this is rock solid and moves fast. The automation capabilities are absolutely top tier. Getting data in is easy which has let us take personalization way deeper for millions of users every single day. We honestly consider Blueshift more of a partner at this point because of how much support they've given us trying to grow.
Cons
Nothing really bad to report. But if I'm dreaming big, I wish the customer-level reporting had more depth. It's fine but it could be so much more
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Cat C.
Financial Services, 500+ employees
Less than a year
“simple email campaign building
Pros
Putting together email campaigns based on events or customer segments is brain-dead simple in Blueshift. One time sends, recurring stuff, whatever you need. Once you build segments they just sit there, no constant refreshing required. And tweaking templates? Easy.
Cons
There are some little annoyances. Like you can't archive templates from old campaigns so your branch just gets cluttered up over time. And you can't duplicate a branch inside a campaign either which would save so much time. Look there are definitely things they could add to make it easier to use but even as-is it's still great software.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Abhishek G.
Financial Services, 500+ employees
More than a year
“A gamechanger!
Pros
Pushing audiences out to places like Google and Facebook straight from Blueshift is a game changer and the best part is that those audiences update automatically so you never have to think about it again.
Cons
The reporting could definitely use some love and the platform gets a little buggy every now and then nothing major but enough to notice.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
10
Functionality
9
Darshit P.
Financial Services, 500+ employees
More than a year
“flexible data plugging and reusable segments
Pros
The way you can plug data into this thing is so flexible it's almost ridiculous. Building segments you can reuse over and over saves so much time. The templates actually adapt on the fly for personalization which is huge. API integration is smooth and dynamic and hooking into cloud apps like Salesforce just works. Plus the data science and machine learning models it kicks out actually tell you something useful.
Cons
The analytics side is solid but I'd love to see them add a proper query engine so I could really dig into the data sets myself. Being able to run my own reports and really understand what's happening would make driving campaigns so much easier.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
6
Functionality
10
Chris K.
Financial Services, 500+ employees
More than a year
“Rock solid tech with top-tier automation
Pros
The tech behind this is rock solid and moves fast. The automation capabilities are absolutely top tier. Getting data in is easy which has let us take personalization way deeper for millions of users every single day. We honestly consider Blueshift more of a partner at this point because of how much support they've given us trying to grow.
Cons
Nothing really bad to report. But if I'm dreaming big, I wish the customer-level reporting had more depth. It's fine but it could be so much more
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Cat C.
Financial Services, 500+ employees
Less than a year
“simple email campaign building
Pros
Putting together email campaigns based on events or customer segments is brain-dead simple in Blueshift. One time sends, recurring stuff, whatever you need. Once you build segments they just sit there, no constant refreshing required. And tweaking templates? Easy.
Cons
There are some little annoyances. Like you can't archive templates from old campaigns so your branch just gets cluttered up over time. And you can't duplicate a branch inside a campaign either which would save so much time. Look there are definitely things they could add to make it easier to use but even as-is it's still great software.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Abhishek G.
Financial Services, 500+ employees
More than a year
“A gamechanger!
Pros
Pushing audiences out to places like Google and Facebook straight from Blueshift is a game changer and the best part is that those audiences update automatically so you never have to think about it again.
Cons
The reporting could definitely use some love and the platform gets a little buggy every now and then nothing major but enough to notice.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
10
Functionality
9
Darshit P.
Financial Services, 500+ employees
More than a year
“flexible data plugging and reusable segments
Pros
The way you can plug data into this thing is so flexible it's almost ridiculous. Building segments you can reuse over and over saves so much time. The templates actually adapt on the fly for personalization which is huge. API integration is smooth and dynamic and hooking into cloud apps like Salesforce just works. Plus the data science and machine learning models it kicks out actually tell you something useful.
Cons
The analytics side is solid but I'd love to see them add a proper query engine so I could really dig into the data sets myself. Being able to run my own reports and really understand what's happening would make driving campaigns so much easier.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
6
Functionality
10
Chris K.
Financial Services, 500+ employees
More than a year
“Rock solid tech with top-tier automation
Pros
The tech behind this is rock solid and moves fast. The automation capabilities are absolutely top tier. Getting data in is easy which has let us take personalization way deeper for millions of users every single day. We honestly consider Blueshift more of a partner at this point because of how much support they've given us trying to grow.
Cons
Nothing really bad to report. But if I'm dreaming big, I wish the customer-level reporting had more depth. It's fine but it could be so much more
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Cat C.
Financial Services, 500+ employees
Less than a year
“simple email campaign building
Pros
Putting together email campaigns based on events or customer segments is brain-dead simple in Blueshift. One time sends, recurring stuff, whatever you need. Once you build segments they just sit there, no constant refreshing required. And tweaking templates? Easy.
Cons
There are some little annoyances. Like you can't archive templates from old campaigns so your branch just gets cluttered up over time. And you can't duplicate a branch inside a campaign either which would save so much time. Look there are definitely things they could add to make it easier to use but even as-is it's still great software.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Abhishek G.
Financial Services, 500+ employees
More than a year
“A gamechanger!
Pros
Pushing audiences out to places like Google and Facebook straight from Blueshift is a game changer and the best part is that those audiences update automatically so you never have to think about it again.
Cons
The reporting could definitely use some love and the platform gets a little buggy every now and then nothing major but enough to notice.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
10
Functionality
9
Darshit P.
Financial Services, 500+ employees
More than a year
“flexible data plugging and reusable segments
Pros
The way you can plug data into this thing is so flexible it's almost ridiculous. Building segments you can reuse over and over saves so much time. The templates actually adapt on the fly for personalization which is huge. API integration is smooth and dynamic and hooking into cloud apps like Salesforce just works. Plus the data science and machine learning models it kicks out actually tell you something useful.
Cons
The analytics side is solid but I'd love to see them add a proper query engine so I could really dig into the data sets myself. Being able to run my own reports and really understand what's happening would make driving campaigns so much easier.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
6
Functionality
10
Chris K.
Financial Services, 500+ employees
More than a year
“Rock solid tech with top-tier automation
Pros
The tech behind this is rock solid and moves fast. The automation capabilities are absolutely top tier. Getting data in is easy which has let us take personalization way deeper for millions of users every single day. We honestly consider Blueshift more of a partner at this point because of how much support they've given us trying to grow.
Cons
Nothing really bad to report. But if I'm dreaming big, I wish the customer-level reporting had more depth. It's fine but it could be so much more
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Cat C.
Financial Services, 500+ employees
Less than a year
“simple email campaign building
Pros
Putting together email campaigns based on events or customer segments is brain-dead simple in Blueshift. One time sends, recurring stuff, whatever you need. Once you build segments they just sit there, no constant refreshing required. And tweaking templates? Easy.
Cons
There are some little annoyances. Like you can't archive templates from old campaigns so your branch just gets cluttered up over time. And you can't duplicate a branch inside a campaign either which would save so much time. Look there are definitely things they could add to make it easier to use but even as-is it's still great software.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Abhishek G.
Financial Services, 500+ employees
More than a year
“A gamechanger!
Pros
Pushing audiences out to places like Google and Facebook straight from Blueshift is a game changer and the best part is that those audiences update automatically so you never have to think about it again.
Cons
The reporting could definitely use some love and the platform gets a little buggy every now and then nothing major but enough to notice.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
10
Functionality
9