
Brevo Marketing Platform Reviews
Total 9 reviews
4.8
All reviews are from verified customers
Rating Distribution
5
Stars78%
4
Stars22%
3
Stars0%
2
Stars0%
1
Stars0%
Satisfaction score
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Sveto M.
Not Specified, 11-50 employees
“Definitely recommend for email marketing
Pros
The platform offers a userfriendly environment, with a good balance between pricing and the number of emails you can send.
Cons
Brevo offers a range of robust tools, from email to SMS, that make marketing seamless. Honestly, there's nothing I dislike about its extensive features.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anonymous
Events Services, 11-50 employees
“Great email marketing tool
Pros
We are extremely satisfied with Brevo's services especially its Email Marketing features like transactional emails, email deliverability, template builder and testing. These features are particularly useful and efficient, saving us a lot of time. I highly recommend it.
Cons
Customer service is attentive and available, so I don't have any particular complaints.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Majid S.
Marketing, 11-50 employees
“Efficient email marketing tool
Pros
What stands out most about Brevo is its user-friendly interface. It's not only easy to navigate but also offers a smooth experience. Also it integrates seamlessly with other platforms, allowing us to easily import stylish templates from different sources.
Cons
The free account has limited features and the pricing for credits feels a bit expensive.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Ben J.
Not Specified, 11-50 employees
“The most effective way to do email marketing
Pros
Brevo is incredibly easy to use and we especially love its integration with WooCommerce.
Cons
There are very few downsides to the platform.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Antonio b.
Management, 11-50 employees
“Effective and easy email marketing
Pros
I appreciate that you can create groups and organize information based on specific interests.
Cons
I dislike not getting an immediate response when I reach out.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Per H.
Real Estate, 11-50 employees
“Best free tool for email campaigns
Pros
Creating campaigns is simple, and you can send up to 300 free emails a day, which is a great benefit.
Cons
If you're on the free account, you'll have to split your contacts into groups of 300.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Isabelle N.
Manager, 11-50 employees
“Perfect for sending mass emails and small business use
Pros
I use Brevo for sending transactional emails and newsletters. It's perfect for my developing business as it allows me to send 300 emails daily. It also lets me make targeted selections using multiple parameters to personalize the outreach. I highly recommend it!
Cons
When starting with Brevo, it's important to carefully plan the desired categories. It took me some time to understand how Brevo works and I couldn't find many tutorials on YouTube. For those who aren't very tech-savvy, I recommend getting a small training session with a freelancer for initial setup and guidance.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Paul W.
Not Specified, 11-50 employees
“Brevo is great for email marketing
Pros
The platform is very user-friendly and easy to use. The drag-and-drop functions work flawlessly, making tasks like resizing images simple and showing you the changes in real-time. From emails to online forms, there are a lot of useful tools for marketing.
Cons
The help with automations could be better. There are still things I can't do, and I've been waiting for proper assistance from support.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Anonymous
Manufacturing, 11-50 employees
“It is the best tool for beginners
Pros
It's a great choice if you're looking to start an online email marketing campaign for your business.
Cons
What I really dislike is the lack of a monthly payment option. I only have a subscription based payment, which left me unknowingly locked into a payment for the next month. When I tried to pause, I was still charged at the end. Now I always have to pay the subscription and cancel afterward. It's inefficient and definitely not what I want.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10