Total 5 reviews

4.6

All reviews are from verified customers

Rating Distribution

5

Stars

60%

4

Stars

40%

3

Stars

0%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

NS

Nurul Salimah

Financial Services, 500+ employees

Less than a year

4.0
May 2022

An excellent CRM choice

Pros

This is the most budget friendly option available. It boasts a beautifully designed user interface and user friendly software making it easy for our new team members to get up to speed quickly. And with lots of customization options, it meets the needs of most small to mid sized businesses. Plus it definitely helps us track our prospects and move them through the sales funnel, ultimately converting them into customers. From there it also helps in managing these relationships effectively.

Cons

I have come to a conclusion that it could use improvement in tracking leads as they move through conversations before a sale is made. We are still figuring out the best way to track this and I think a feature should be added to support that.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

8

Functionality

8

M

Marc

Sporting Goods, 1-10 employees

Less than 6 months

5.0
March 2022

Great tool

Pros

Chatabox software is easy to understand even for someone with no prior experience. Also I find it great for both large and small businesses since it offers a lot of customization options.

Cons

There is not much to dislike about it as it is a complete enterprise solution that we use regularly for both daily and weekly tasks.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

M

Mardi

Non-Profit Organization Management, 11-50 employees

Free Trial

4.0
March 2022

Powerful CRM that delivers

Pros

It is ready to use right out of the box as minimal setup was needed. Plus it includes tools for compliance, payments and reporting. The best thing is that everything is integrated into one data source and no coding is required.

Cons

Well it would be helpful if we could schedule recurring tasks.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

B

Brendan

Capital Markets, 1-10 employees

Less than 6 months

5.0
September 2021

An amazing product with lots of features

Pros

With its wide range of features, simple layout and excellent value for money, it stands out to me as one of the top CRM providers.

Cons

I think that invoice template could include a bit more company information like the ABN details.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

D

Debbie

Cosmetics, 1-10 employees

Free Trial

5.0
May 2021

Very user-friendly

Pros

This CRM is simple and easy to navigate. I was able to set up everything I needed in a relatively short amount of time.

Cons

Occasionally there is a delay when I try logging in. However once logged in everything runs smoothly and quickly.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10