Total 10 reviews

4.4

All reviews are from verified customers

Rating Distribution

5

Stars

40%

4

Stars

60%

3

Stars

0%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

PT

Paul T.

Enterprise, 500+ employees

4.0
October 2022

Great tool without the bloat

Pros

This CRM sticks to the basics without overwhelming me with unnecessary features I'll never use. I can easily find what I need to run my business without digging through endless bells and whistles. The flexibility in pricing is refreshing and I can choose between a subscription for hosted service or pay upfront to host it myself. I'm tired of being forced into monthly fees, so having that old-school option is really appreciated.

Cons

The interface looks dated and makes the dashboard seem cluttered even though it's actually not. Nothing major though.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

8

Functionality

9

A

Anonymous

Enterprise, 500+ employees

4.0
August 2022

Reliable tool with growth potential

Pros

I really appreciate how customizable this software is .it adapts perfectly to any company size. The flexibility here is impressive and everything feels easy to work with.

Cons

Time and cost present real challenges for me and the user adoption rate has been disappointing with fewer people actually implementing the system than expected.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

8

Functionality

9

PN

Parth N.

Mid Market, 51-100 employees

4.0
June 2022

Very easy to use

Pros

The customization options are incredible and it really handles everything I need from a CRM. I can schedule meetings and manage my calendar, process invoices and documents, plus it works great for project management and keeping track of all my contacts.

Cons

The lack of Android and Linux compatibility is frustrating and there's no web deployment option available. Your stuck using it only on Windows and Mac systems. What really bothers me is they dont offer any free trial period to test the software before committing to a purchase.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

8

Functionality

9

A

Anonymous

Small Business, 11-50 employees

5.0
March 2022

Highly Recommend This Platform

Pros

I like how this tool streamlines our internal communications and makes data visualization simple. Once our team got trained on it, everything became much more convenient for day-to-day collaboration.

Cons

Missing basic chat functions really bothers me and I can't even delete messages. It would be great if they could add these standard features .

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

CM

Chinmay M.

Small Business, 11-50 employees

4.0
December 2021

Smooth & reliable experience

Pros

I find this tool really helpful for trying new approaches in sales. It makes things much simpler for executives to explore different options and has definitely made our work more collaborative and streamlined.

Cons

We're still figuring out the calling features and some other essential functions we need. There's definitely more to explore with this tool, so we're hoping things will improve as we learn more about what it can do.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

8

Functionality

9

NR

Neelam R.

Small Business, 11-50 employees

4.0
December 2021

Reliable & user friendly

Pros

Data management and time tracking work really well for me. It organizes all our information nicely and helps us understand both current and potential customers much better.

Cons

The only downside I can think of is the cost, everything else about this software is really useful and works well for what I need.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

8

Functionality

9

SV

Sabari V.

Small Business, 11-50 employees

5.0
December 2021

Excellent CRM Solution Overall

Pros

Its very user friendly and how it transforms my daily workflow into something I actually enjoy. The functionality is solid and there's a good variety of features that keep up with current industry needs.

Cons

Honestly, with so many alternatives out there, I feel like they could really streamline their services more. The competition is pretty fierce and I think they need to focus on simplifying things to give users a better overall experience.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

AK

Akshay K.

Small Business, 11-50 employees

4.0
December 2021

Solid dealership management tool

Pros

The flexibility is incredible and I love how smoothly it connects with essential tools like Outlook for email management. Reaching out to clients through email or phone feels effortless now.

Cons

I can't think of anything negative at the moment. I'm hoping they'll keep adding new updates and features down the road. Everything runs smoothly without any issues so far.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

8

Functionality

9

A

Anonymous

Small Business, 11-50 employees

5.0
December 2021

Great software with minor drawbacks

Pros

I find this it very useful for handling contacts, scheduling and project coordination all in one place. The customization options are fantastic and I can tailor it to fit exactly what my team needs.

Cons

Linking opportunities to existing contacts can be tricky. It would be really helpful to have a live chat option for when I get stuck. Also, setting up the Gmail integration turned out to be more complicated than I thought.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Anonymous

Small Business, 11-50 employees

5.0
December 2021

Decent tool!

Pros

The scalability really impressed me and the way it integrates with our email exchange environment works smoothly.

Cons

The cost feels steep for what you actually receive in terms of features and support. Also there's no mobile compatibility which is really inconvenient when your trying to access things on the go.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10