Total 6 reviews

4.5

All reviews are from verified customers

Rating Distribution

5

Stars

50%

4

Stars

50%

3

Stars

0%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

KM

Kimberly M.

Small Business, 11-50 employees

4.0
November 2024

Excellent educational experience

Pros

I really appreciate how streamlined time entry and billing have become. The new features they rolled out in version 2.6.4 are quite impressive and make my workflow much smoother.

Cons

I've noticed that performance can be sluggish when screens are loading. I'm really hoping they address the container cleanup issues soon to improve things.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

8

Functionality

9

IB

Ivan B.

Small Business, 11-50 employees

5.0
November 2024

Simple data transfer experience

Pros

The built in protections make moving data over very easy and give me peace of mind during transfers.

Cons

The menu system can be confusing since options use inconsistent naming, sometimes I spend way too much time hunting for basic features.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

MH

Marlene H.

Small Business, 11-50 employees

4.0
October 2024

Flexible & Adaptable for Consulting

Pros

Setting it up was really quick and I find the interface so easy to use. It was a smooth experience from the start.

Cons

The built-in reports didn't meet our specific needs right away.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

8

Functionality

9

KB

Kris B.

Mid Market, 51-100 employees

5.0
October 2023

Reliable Vendor Partnership

Pros

Having everything integrated, time tracking, expenses, billing, GL and project management, in one place has been a game changer for our finance operations. It gives us much better control and clearer visibility into how the business is running.

Cons

The upgrade process can be resource intensive and eats up a lot of time especially when you've been through several of them over the years like we have.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

RD

Richard D.

Mid Market, 51-100 employees

4.0
September 2023

Highly recommend this solution!

Pros

I've been working with this system for more than a decade and honestly can't imagine finding a better ERP solution that fits what we need. The interface is clean and it outperforms every other tool I've tried in this space. What really impresses me is how the development team constantly pushes for improvements and they actually listen to what users are asking for and turn that feedback into genuinely useful features.

Cons

The WSC feels outdated and really needs an upgrade. They're lagging behind other providers who've already moved to web only solutions and this should have been prioritized years ago.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

8

Functionality

9

MFA

Mohd Farid A.

Enterprise, 500+ employees

5.0
April 2023

Powerful ERP with complexity challenges

Pros

I'll admit it's really impressive with all its capabilities. Sure, I felt lost when I first started using it but once you get the hang of it, it becomes second nature. I handle my monthly timesheet submissions through the platform and since I work in finance, I'm constantly creating invoices for different projects. Setting up new projects for various sites is easy and I regularly update budgets and pull reports like A/R aging and WIP reconciliation reports.

Cons

It can feel overwhelming at first. You'll definitely need some training to get comfortable with everything before you can really make the most of it.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10