Total 25 reviews

4.8

All reviews are from verified customers

Rating Distribution

5

Stars

80%

4

Stars

16%

3

Stars

4%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

P

Phil

Broadcast Media, 1-10 employees

More than a year

5.0
September 2021

No bollocks, gets the job done.

Pros

Utilizing this platform is incredibly intuitive and hassle-free, whether you're uploading files to send or downloading them upon receipt. It offers a seamless experience for managing file transfers in both directions with ease.

Cons

At times, due to the sheer volume of uploads we handle, locating specific files can prove to be quite a daunting task.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

10

T

Tessa

Marketing and Advertising, 11-50 employees

Less than a year

5.0
November 2020

Great Software!

Pros

It is simple to navigate, rapid upload speeds, accessible beyond our organization.

Cons

I'm not receiving alerts when an upload error occurs.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Anonymous

Not Specified, 11-50 employees

Less than 6 months

5.0
October 2020

Seems to be the industry standard in Australia

Pros

Its rapid speeds and exceptional support ensure it's the preferred choice for users across the board.

Cons

If your team forgets to remove footage from the service, you might face additional charges.

Rating Distribution

Ease of use

10

Value for money

7

Customer Support

10

Functionality

10

D

Damien

Broadcast Media, 11-50 employees

More than a year

3.0
October 2020

Review

Pros

It's simple and gets the job done. Plus, I think pigeons are pretty cool.

Cons

The limit on upload size is restrictive, and we exceed it every month.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

8

Functionality

10

B

Bella

Media Production, 51-100 employees

More than a year

4.0
October 2020

Review

Pros

Effortless file administration: simply drag-and-drop files, navigate through a clear interface, and utilize simple functionalities for streamlined management.

Cons

When there's an upload error, I have to delete files one by one or discard the link. It would be helpful to have a "delete all" option.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

G

Glen

Online Media, 51-100 employees

More than a year

5.0
October 2020

Great!

Pros

I adore its simplicity, user-friendliness, and speed.

Cons

Occasionally, managing our extensive volume of uploads presents challenges when it comes to locating specific files.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

D

Declan

Marketing and Advertising, 51-100 employees

More than a year

5.0
September 2020

A great tool for article tracking

Pros

Digi Pig makes managing our 4,000 monthly articles for shoots incredibly easy. Tracking which articles are shot and their appearance is effortless with this service.

Cons

It takes a minute or so to grasp the layout.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

9

J

Jonathan

Motion Pictures and Film, 1-10 employees

More than a year

5.0
September 2020

A very robust platform

Pros

This platform is incredibly intuitive, making project sharing effortless. Quick upload speeds and superb tools enhance my workflow.

Cons

A pay-as-you-go option would have been ideal since I didn't use the software frequently enough to justify my initial investment. It would be beneficial if Digital Pigeon could integrate with GMAIL business to send emails from my domain instead of no-reply@digitalpigeon.com. Occasionally, the link ends up in spam, making me worry about clients not receiving it.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

C

Chad

Entertainment, 1-10 employees

More than a year

5.0
August 2020

Secure and Simple

Pros

Sending and receiving files from clients has never been simpler. Auto-generated links for uploads provide an intuitive way for clients to access files securely. Knowing that Digital Pigeon scans and encrypts incoming files adds extra peace of mind for our network security.

Cons

The only feature I find lacking is the ability to download entire folders within packages, rather than downloading the entire package or individual files.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

N

Nicholas

Broadcast Media, 1-10 employees

More than a year

5.0
August 2020

Works when you need it to.....

Pros

In TV and movie production, secure and reliable file transfers are crucial. Digital Pigeon accommodates all our clients, whether on government networks or public terminals, ensuring files are delivered where and when they're needed.

Cons

The cost is a concern, but we anticipate improvements as the service expands in the coming years.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

C

Corbin

Media Production, 11-50 employees

More than a year

4.0
August 2020

Does what it's supposed to very well

Pros

Digital Pigeon is very user-friendly, reliable, with excellent upload speeds most of the time.

Cons

The quality of previews is not great, often requiring download for clarity. Audio-video synchronization could also be improved.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

6

Functionality

10

US

Usman Shakir

Information Technology and Services, 51-100 employees

More than a year

5.0
August 2020

Perfect Tool for Enterprises

Pros

The product's simplicity and speed, including its desktop app, make managing customer data effortless.

Cons

Currently, I don't have any complaints. Everything about the product is excellent!

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

C

Carl

Broadcast Media, 1-10 employees

Less than a year

5.0
July 2020

A fantastic way to send, receive, and manage multimedia files

Pros

I love how quickly and easily I can create custom upload links for each client. It provides a clean, reliable file transfer solution while keeping my files organized. Plus, the feedback and commenting features streamline collaboration within Digital Pigeon.

Cons

I may have missed how to do this, but I wish there was a way to set default sorting orders for searches. Searching for files often involves multiple steps; enhancing the search bar's functionality would be great.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

9

T

Tim

Media Production, 1-10 employees

More than a year

5.0
July 2020

Transparent and easy to use

Pros

I appreciate the ability to upload from anywhere without cluttering email inboxes. Recipients can view files online or download them, all while I track progress to ensure everyone gets what they need.

Cons

I don't have any negatives to report; Digital Pigeon simply meets all my needs without complications.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

E

Eric

Media Production, 1-10 employees

Less than 6 months

4.0
July 2020

Saved my bacon

Pros

When Dropbox couldn't meet the needs of contributors from China and the US government for my virtual event, I turned to Digital Pigeon. It delivered where others couldn't.

Cons

I've had difficulty keeping track of what I've already downloaded and what still needs downloading. Aside from that, I really appreciate all the features.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

9

P

Patrick

Photography, 1-10 employees

More than a year

5.0
June 2020

Digital Pigeon IS a Lifesaver

Pros

Digital Pigeon works flawlessly every time, helping me deliver on time and keep clients satisfied with its ease of use.

Cons

No, honestly, it's perfect in every aspect.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

J

Jennifer

Design, 1-10 employees

More than a year

5.0
June 2020

Easy to Use!

Pros

This software is incredibly intuitive, eliminating the need for customers to download additional apps to access their files.

Cons

I haven't found any missing features. It does exactly what I require.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

C

Chad

Media Production, 51-100 employees

Less than 6 months

5.0
May 2020

Great Product

Pros

My production team introduced me to this product, which proved invaluable for receiving public uploads and maintaining organization. I look forward to using it again.

Cons

It would be convenient to have all features accessible via the browser without needing to download software.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

B

Bryan

Insurance, 500+ employees

More than a year

5.0
May 2020

Solid

Pros

I greatly appreciate the capability to monitor who accesses my files and their specific locations, it provides indispensable insights. Also, the uploading process is remarkably straightforward and user-friendly.

Cons

I don't really have any cons! It would be useful to add annotations at specific times in movie files.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

N

Nikolaus

Media Production, 1-10 employees

More than a year

5.0
May 2020

Easy and straightforward in use and implementation

Pros

With competitive pricing and seamless Dropbox integration, Digital Pigeon is our go-to tool for distributing video content across various media outlets.

Cons

There's little negative feedback to share. Additional export functionality would be beneficial for analysis, and an admin feature to disable certain functions could prevent unintended notifications.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

8

Functionality

8