
Efficy CRM Reviews
Total 5 reviews
4.4
All reviews are from verified customers
Rating Distribution
5
Stars40%
4
Stars60%
3
Stars0%
2
Stars0%
1
Stars0%
Satisfaction score
Ease of use
8
Value for money
9
Customer Support
9
Functionality
8
Dhruv D.
Digital Marketing, 11-50 employees
“CRM with room for improvements
Pros
The 19+ features here are thoughtfully designed to cover every aspect of business operations. I find it incredibly easy to learn and use regardless of what type of business your running. Implementation was smooth since it's highly compatible with existing systems. Their customer support responds quickly and provides timely solutions which really helps maintain business continuity.
Cons
The platform doesn't offer as many integrations as some competitors, mostly just Google and Microsoft options. Adding more third-party connections would really help it compete better in the market.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
7
Anonymous
Not Specified, 500+ employees
“Helpful CRM
Pros
Current market trends make this CRM incredibly valuable for business growth. Managing both small and large tasks becomes effortless with features like lead generation, dashboards, catalogs, data handling and document management. Third-party tool integration works efficiently and really increases the overall functionality.
Cons
Interface feels a bit outdated and could really use some work. I'd also love to see more options for customizing things to fit my workflow better.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
9
Functionality
8
Ayush K.
IT, 500+ employees
“CRM with Opportunities for Growth
Pros
I really appreciate how user-friendly the interface is and the extensive customization options available. The comprehensive feature set makes it incredibly flexible for adapting to various business requirements. What impressed me most is the scalability, it works just as well for small companies as it does for large enterprises. Implementation was easy and I use it frequently because integration with our existing systems was feasible. The customer support has been reliable whenever I've needed assistance.
Cons
Setting up the system initially was pretty challenging for me and getting everything configured properly took more time than I expected. Some of the more advanced features need extra customization work and you'll probably need technical expertise to get them working right.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Rupak J.
Small Business, 500+ employees
“Complete dealership management solution
Pros
Platform feels really easy and makes managing business relationships so much smoother. I love how comprehensive the feature set is, it honestly covers everything you'd want from a CRM whether your a small team or larger organization with heavy usage.
Cons
The training could be more thorough upfront to cut down on support tickets. That said their support team was really helpful when I needed assistance and made installation plus integration with other tools pretty easy.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
9
Functionality
8
Kritabh K.
Packaged App Development Associate, 11-50 employees
“Excellent CRM with Superior Features
Pros
The interface feels like playing a video game with amazing graphics. it's definitely the standout feature that makes this tool unique. I can access it easily from my phone or tablet which means I'm never tied to my desk and can work from anywhere. The customer data analysis is really efficient and helps build strong relationships with clients.
Cons
The sheer number of features can feel overwhelming when you're just starting out and I found myself getting confused trying to navigate everything. It's also pretty pricey, especially if you're running a smaller business. Customer support hasn't been great either, they could definitely step up their game there.
Rating Distribution
Ease of use
7
Value for money
7
Customer Support
7
Functionality
8