Total 4 reviews

5

All reviews are from verified customers

Rating Distribution

5

Stars

100%

4

Stars

0%

3

Stars

0%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

A

Anonymous

Mid-Market, 51-100 employees

5.0
September 2023

Improved customer success to drive better growth.

Pros

The way it brings all customer data together in one place really helps organise how we manage relationships. Data organization has become so much more efficient and I can see how this directly impacts our business growth.

Cons

It's pretty hard to use at first. I found it challenging to understand all the different features and how everything works together. It takes some patience and time to get the hang of it but you definitely improve with practice.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

9

Functionality

9

MRP

Mayank Raj P.

Small-Business, 11-50 employees

5.0
September 2023

Smooth CRM with Minor Hiccups

Pros

What I find most helpful is how flexible the interface is and being able to chat, email and call all at the same time. It really makes my job as an associate much easier.

Cons

The real time data capture has some glitches especially with metrics tracking. When your schedule is flexible, you'd expect the adherence metrics to adjust accordingly but they dont seem to keep up properly.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

9

FAG

Furkan Alar G.

Mid-Market, 51-100 employees

5.0
September 2023

Effective solution Enhanced our Business

Pros

I really appreciate how it brings all customer information into one central hub which makes managing and building stronger client relationships so much more simple.

Cons

The learning process can take some time and you definitely need solid training to fully take advantage of all the features, this can be a challenge for some team members.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

9

Functionality

10

A

Anonymous

Mid-Market, 51-100 employees

5.0
September 2023

Simple tool that works

Pros

It's great value for what you get and it's really easy to use and covers all my CRM needs. Plus, all the extra features are transparent and customizable.

Cons

I can't really point to anything I dislike, though I'm still trying to figure out what makes this stand out from other options on the market.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10