Mid-Market, 51-100 employees
“Complete solution for everything I need”
Pros
I love how it handles email campaigns automatically and saves me tons of time since I don't have to manually send each one out anymore.
Cons
It runs pretty slow sometimes and there are pages that take forever to load.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
8
Functionality
7
Small-Business, 11-50 employees
“Simple tool that works well”
Pros
I appreciate how smooth the integation is, everything feels interactive and easy to find. The interface has a really clean, modern look that doesn't feel cluttered. It covers all the essential CRM functions I need without being overwhelming. When I've reached out for help, the support team has been responsive and helpful. There's decent flexibility for customizing things to fit our workflow and the pricing is reasonable for what you get.
Cons
I'd love to see additional features added to the salesflow and the ability to customize forms would be great.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
9
Functionality
8
Mid-Market, 51-100 employees
“Great start with this AI tool”
Pros
Uploading data is super easy for me, no problem at all.
Cons
Nothing major comes to mind right now. I'm still pretty new to this and just signed up recently and I'm in the middle of getting all my data loaded in.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
8
Functionality
8
Small-Business, 11-50 employees
“Support and Usability Shine”
Pros
The interface feels really easy to use and support has been fantastic, you actually get to talk to real, friendly people when you need help. Pricing works great for smaller businesses and freelancers like myself. It integrates nicely if your already using Microsoft products and Outlook. Perfect starting point if you've never used a CRM before. The dashboard gives you all the helpful info you need at a glance.
Cons
I know some people aren't thrilled about how information gets shared with the entire team, though others actually see this as an advantage.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
9
Functionality
8
Enterprise, 500+ employees
“Smart Solution”
Pros
Interface of this tool is really user friendly and the design is clean and simple. The sales flow automation tool is a nice touch for streamlining our processes.
Cons
I've run into some issues here and there but whenever that happens the support team is quick to help out and really goes above and beyond.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
9
Functionality
8
