Knockio Reviews

Claimed

Claimed

Total 12 reviews

4.9

All reviews are from verified customers

Rating Distribution

5

Stars

92%

4

Stars

8%

3

Stars

0%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

RD
Roy D.

Marketing and Advertising, 1-10 employees

Less than 6 months

5.0

“Great CRM syncing”

Pros

New leads sync to the CRM automatically.

Cons

Our new reps needed several days to get comfortable with the mobile app.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

SL
Sarit l.

Marketing and Advertising, 11-50 employees

Less than 6 months

5.0

“optimized processes!”

Pros

Every rep now has a separate turf so nobody ends up knocking the same street twice in a row on Saturday.

Cons

Custom reports take me a few extra clicks to build and one rep needed nearly a week to adjust.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

9

ED
Eyal D.

Marketing and Advertising, 11-50 employees

Less than 6 months

5.0

“convenient territory assignments”

Pros

Territory assignments keep reps from stepping on each other while fresh leads flow into the CRM without manual input.

Cons

Putting together custom reports requires extra steps and new reps took a few days to feel comfortable using the mobile app.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

9

WH
Wendy H.

Machinery, 51-100 employees

Less than 6 months

5.0

“Keeps techs on track”

Pros

Our techs stay on route with scheduling and job tracking while field leads reach the CRM the same day.

Cons

Reporting needs more custom views without requiring an export and a few techs took extra time to learn the mobile app.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

8

LS
Lynley S.

Consumer Services, 51-100 employees

More than a year

5.0

“customizable roles & platform”

Pros

Customizing the platform to fit my company's exact needs is really easy. I can set detailed limits on what each user role is allowed to do. The price is also very reasonable considering how many features are included.

Cons

With so many features to choose from, it took a bit longer to learn how they could be useful to people at my company.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

9

Functionality

9

PR
Preston R.

Construction, 101-500 employees

More than a year

5.0

“Whole workflow in 1 app!”

Pros

Moving my whole workflow into one app was simple with CRM, canvassing and data all together. The phone system and email also let me handle many of my day-to-day activities in one place.

Cons

I haven't found anything I dislike about the app so far. I'm very satisfied.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

9

AH
Ayana H.

Construction, 51-100 employees

Less than a year

5.0

“easy management”

Pros

Since I began using Knockio, managing my team and jobs has been much easier. Its tracking, communication through texts, calls and email, plus customization options have all made a difference to my business.

Cons

Knockio's team communicates well and have given me nothing to complain about to be honest.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

BS
Brian S.

Construction, 1-10 employees

Less than 6 months

5.0

“Optimized our process”

Pros

Our roofing sales team has used Knockio for a while and it's changed how we handle the day-to-day work. Previously, reps tracked leads and follow-ups in different ways which meant some things got missed. Knockio has brought that process together. With everything stored in one place, it's much easier to understand what's happening out in the field without having to keep checking in with everyone.

Cons

Main thing to keep in mind is that like any system it works best when the whole team commits to using it regularly. Once everyone makes a habit of using it each day, its value becomes clear and it fits into the routine.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

RS
Rich S.

Construction, 11-50 employees

Less than 6 months

5.0

“Fully integrated platform”

Pros

I can use canvassing and contact management right there at my fingertips with everything fully integrated so there's no need to switch between multiple apps.

Cons

It is so good that I can't even think og anything that is wrong with it.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

BL
Ben L.

Construction, 51-100 employees

Less than 6 months

5.0

“regular improvements via updates”

Pros

Everything we need is in one place and regular updates keep adding new features.

Cons

Whenever I've missed a feature from another program, it seems to show up here within a week or two. So I don't have anything to complain about.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

8

LK
lynn k.

Designing, 1-10 employees

Free Trial

4.0

“Stands out as the best in the industry”

Pros

Knockio's integration with popular CRM systems like HubSpot and Salesforce has been a total game changer for me. It's made updating and managing sales leads so much easier and it's really helped me follow up and close deals faster.

Cons

The subscription cost is a barrier for us, as it's too expensive for our small business.

Rating Distribution

Ease of use

6

Value for money

5

Customer Support

10

Functionality

8

PP
Preet P.

Aviation & Aerospace, 1-10 employees

Free Trial

5.0

“useful features!!”

Pros

It is simple for me to use with useful features and helpful customer support.

Cons

Sadly it isn't available in the Play Store and using it daily is difficult because it isn't available on my own mobile device.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

10