Total 30 reviews

3.9

All reviews are from verified customers

Rating Distribution

5

Stars

23%

4

Stars

47%

3

Stars

30%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

7

Value for money

8

Customer Support

9

Functionality

8

J

Jim

Consumer Services, N/A employees

Free Trial

3.0
October 2014

costof program

Pros

It's easy to use, fix issues, upload data, and keep everything updated.

Cons

The cost is a bit high, though understandable given the circumstances.

Rating Distribution

Ease of use

5

Value for money

5

Customer Support

5

Functionality

7

D

Diane

Electrical/Electronic Manufacturing, N/A employees

Free Trial

4.0
October 2014

LeadMaster Lead Management Complete Marketing Automation

Pros

LeadMaster offers a robust CRM solution at an excellent price point. It enables efficient management of customers and leads, with outstanding support for sales and customer service.

Cons

Currently, the email campaign editor doesn't include a functional spell check.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

7

Functionality

8

C

C.J.

Banking, N/A employees

Free Trial

3.0
October 2014

VP of Sales

Pros

Their support team is easily accessible and very helpful, they've assigned someone to assist us with any issues we encounter.

Cons

It wasn't designed for telephone sales and struggled with building accurate statistical reports.

Rating Distribution

Ease of use

4

Value for money

7

Customer Support

4

Functionality

10

L

Lisa

Management Consulting, N/A employees

Free Trial

4.0
August 2014

An easy yet dependable CRM that gets the job done

Pros

Making changes is easy, and the backend support, including videos and instructions, is extensive. The library of resources is particularly valuable.

Cons

I wish they would push our leadership to host training webinars for salespeople. Ensuring they use the product correctly is crucial.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

8

Functionality

10

N

Nicole

Not Specified, N/A employees

Free Trial

5.0
August 2014

We love our Leadmaster

Pros

For our smaller dealerships new to CRM systems, Leadmaster not only simplifies understanding and usage but also boosts sales through effective drip campaigns. The ability to expand and customize the product further promises even more opportunities for our sales team.

Cons

I feel that the support could enhance its responsiveness and overall assistance.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

A

Alexander

Management Consulting, N/A employees

Free Trial

4.0
July 2014

All inclusive, inclusive, CRM tool. Powerfull automation & customizati

Pros

Before settling on LeadMaster, I tried Salesforce, Microsoft Dynamics, and Infusionsoft during their trial periods. LeadMaster stood out as the most inclusive CRM solution. While other platforms require purchasing multiple apps and expensive consulting fees, LeadMaster offers a single, cost-effective tool for managing data, leads, and marketing. Its customization and automation capabilities are perfect for businesses like ours, where every industry and business model is unique. The exceptional customer service, including late-night support for urgent issues, sets LeadMaster apart from competitors like Salesforce, where support can be less personal and more generic. For a reasonable fee, LeadMaster adapts seamlessly to our business needs, making it a highly recommended choice.

Cons

I have no major concerns. Their customer service promptly addresses any issues, demonstrating exceptional dedication to our business needs.

Rating Distribution

Ease of use

7

Value for money

10

Customer Support

10

Functionality

8

J

Juliana

Legal Services, N/A employees

Free Trial

4.0
July 2014

Easy-to-use, fast and simple product

Pros

The best thing about this product is its user-friendly interface. The software's design and layout add significant value to any company, complemented by top-notch technical support. LeadMaster goes the extra mile to ensure customers understand and are satisfied with the product.

Cons

There's very little to dislike. We faced some design feature limitations, but our technical support team helped us find workarounds to continue using the reports.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

7

Functionality

8

C

Carl

Insurance, N/A employees

Free Trial

3.0
July 2014

It is a good program, but the training was not that great

Pros

What I find most valuable about it is its simplicity and how easy it is to navigate and utilize for various tasks.

Cons

It's challenging to get assistance over the phone.

Rating Distribution

Ease of use

4

Value for money

2

Customer Support

6

Functionality

4

L

Laurie

Construction, N/A employees

Free Trial

4.0
July 2014

CM Marketing Tool

Pros

Their customer service is excellent, and I find the email integration with Outlook particularly useful.

Cons

Customizing reports has a steep learning curve. While tutorials are helpful, I often need to experiment with settings to see what works.

Rating Distribution

Ease of use

7

Value for money

10

Customer Support

8

Functionality

8

J

Jennifer

Management Consulting, N/A employees

Free Trial

4.0
March 2014

Pleased with Customization

Pros

I'm impressed with how they cater to individual client needs and their patience during setup. The customization options and integration with calendars are also highlights for me.

Cons

It's not really a complaint, but understanding our business needs and configuring them within the system is a significant challenge. The help function and tutorials sometimes fall short, but having a knowledgeable representative helps find solutions to questions.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

8

Functionality

7