LeadMaster Reviews
Total 30 reviews
3.9
All reviews are from verified customers
Rating Distribution
5
Stars23%
4
Stars47%
3
Stars30%
2
Stars0%
1
Stars0%
Satisfaction score
Ease of use
7
Value for money
8
Customer Support
9
Functionality
8
Jim
Consumer Services, N/A employees
Free Trial
“costof program
Pros
It's easy to use, fix issues, upload data, and keep everything updated.
Cons
The cost is a bit high, though understandable given the circumstances.
Rating Distribution
Ease of use
5
Value for money
5
Customer Support
5
Functionality
7
Diane
Electrical/Electronic Manufacturing, N/A employees
Free Trial
“LeadMaster Lead Management Complete Marketing Automation
Pros
LeadMaster offers a robust CRM solution at an excellent price point. It enables efficient management of customers and leads, with outstanding support for sales and customer service.
Cons
Currently, the email campaign editor doesn't include a functional spell check.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
7
Functionality
8
C.J.
Banking, N/A employees
Free Trial
“VP of Sales
Pros
Their support team is easily accessible and very helpful, they've assigned someone to assist us with any issues we encounter.
Cons
It wasn't designed for telephone sales and struggled with building accurate statistical reports.
Rating Distribution
Ease of use
4
Value for money
7
Customer Support
4
Functionality
10
Lisa
Management Consulting, N/A employees
Free Trial
“An easy yet dependable CRM that gets the job done
Pros
Making changes is easy, and the backend support, including videos and instructions, is extensive. The library of resources is particularly valuable.
Cons
I wish they would push our leadership to host training webinars for salespeople. Ensuring they use the product correctly is crucial.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
8
Functionality
10
Nicole
Not Specified, N/A employees
Free Trial
“We love our Leadmaster
Pros
For our smaller dealerships new to CRM systems, Leadmaster not only simplifies understanding and usage but also boosts sales through effective drip campaigns. The ability to expand and customize the product further promises even more opportunities for our sales team.
Cons
I feel that the support could enhance its responsiveness and overall assistance.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Alexander
Management Consulting, N/A employees
Free Trial
“All inclusive, inclusive, CRM tool. Powerfull automation & customizati
Pros
Before settling on LeadMaster, I tried Salesforce, Microsoft Dynamics, and Infusionsoft during their trial periods. LeadMaster stood out as the most inclusive CRM solution. While other platforms require purchasing multiple apps and expensive consulting fees, LeadMaster offers a single, cost-effective tool for managing data, leads, and marketing. Its customization and automation capabilities are perfect for businesses like ours, where every industry and business model is unique. The exceptional customer service, including late-night support for urgent issues, sets LeadMaster apart from competitors like Salesforce, where support can be less personal and more generic. For a reasonable fee, LeadMaster adapts seamlessly to our business needs, making it a highly recommended choice.
Cons
I have no major concerns. Their customer service promptly addresses any issues, demonstrating exceptional dedication to our business needs.
Rating Distribution
Ease of use
7
Value for money
10
Customer Support
10
Functionality
8
Juliana
Legal Services, N/A employees
Free Trial
“Easy-to-use, fast and simple product
Pros
The best thing about this product is its user-friendly interface. The software's design and layout add significant value to any company, complemented by top-notch technical support. LeadMaster goes the extra mile to ensure customers understand and are satisfied with the product.
Cons
There's very little to dislike. We faced some design feature limitations, but our technical support team helped us find workarounds to continue using the reports.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
7
Functionality
8
Carl
Insurance, N/A employees
Free Trial
“It is a good program, but the training was not that great
Pros
What I find most valuable about it is its simplicity and how easy it is to navigate and utilize for various tasks.
Cons
It's challenging to get assistance over the phone.
Rating Distribution
Ease of use
4
Value for money
2
Customer Support
6
Functionality
4
Laurie
Construction, N/A employees
Free Trial
“CM Marketing Tool
Pros
Their customer service is excellent, and I find the email integration with Outlook particularly useful.
Cons
Customizing reports has a steep learning curve. While tutorials are helpful, I often need to experiment with settings to see what works.
Rating Distribution
Ease of use
7
Value for money
10
Customer Support
8
Functionality
8
Jennifer
Management Consulting, N/A employees
Free Trial
“Pleased with Customization
Pros
I'm impressed with how they cater to individual client needs and their patience during setup. The customization options and integration with calendars are also highlights for me.
Cons
It's not really a complaint, but understanding our business needs and configuring them within the system is a significant challenge. The help function and tutorials sometimes fall short, but having a knowledgeable representative helps find solutions to questions.
Rating Distribution
Ease of use
7
Value for money
7
Customer Support
8
Functionality
7