LeadMaster Reviews

“Leadmaster is the only one for Customer Management

Pros

I really liked their customer service, whenever I had issues, they responded promptly. Another standout feature was how seamlessly it integrates with other software.

Cons

The software runs a bit slow, requiring occasional waits.

“Good

Pros

This CRM not only includes marketing automation and help desk functions but also stands out for its intuitive and rapid interface. It efficiently organizes leads and prioritizes them for follow-up.

Cons

I haven't found any weaknesses in this CRM because it includes marketing automation and case management.

“Cumbersome product

Pros

I loved the accessibility of all the data and the abundance of reporting options, including customizable reports. Being able to schedule actions and automate reminders or emails was another great feature.

Cons

The database lacked effective checks to prevent duplicate customers. Also, some data entry required multiple inputs, making it somewhat burdensome.

“Leadmaster

Pros

As a first-time user, I found this software incredibly helpful. It also allows you to purchase leads from various vendors.

Cons

It feels too basic, especially with the short auto texts.

“Lead master more like only leader

Pros

What impresses me most about Leadmaster is how it empowers my clients to lead their own projects.

Cons

The dropdown options in Lead Master could offer more features, especially for different company sizes.

“Too complicated

Pros

Honestly, after using it for a long time, I've never quite been satisfied with it.

Cons

This CRM is overly complex. It necessitates using many external tools to achieve desired outcomes, making operations cumbersome. There are frequent glitches leading to data loss or removal, and the support is not very helpful.

“Great Marketing reports

Pros

This software is ideal for small to medium-sized industries looking for effective data management and impressive results.

Cons

While it offers flexibility and benefits, there are occasional update errors and slowdowns.

“Flexible

Pros

Leadmaster offers flexibility, you can tailor the platform to your preferences. It's easy to use and learn, especially with its cloud-based solutions.

Cons

It doesn't assist with managing records; you'll need additional software for that. It's not designed to track students for enrollment purposes.

“Leadmaster has been a huge asset to our marketing department.

Pros

The customer service here is exceptional, it's the best I've ever experienced. Dealing with one dedicated person who's been incredibly supportive has been a game-changer for me and my team. Even our less tech-savvy reps find the app very intuitive. After comparing several CRMs, Leadmaster's pricing and features were a perfect fit for us.

Cons

Some report layouts could be improved. The app feels a bit clunky, and we encountered a glitch that took weeks to resolve.

“Great Product for the price!

Pros

Emailing and prospect tracking are standout features for me. There are so many features that I'm still exploring.

Cons

It's not as easy to navigate as other programs, but considering its price, it's worth it. I would recommend it to others.

“We really only use LeadMaster as a contact data base.

Pros

I really like the search feature and the ability to send mass emails, as well as the feedback options like tracking opens and managing unsubscribe requests.

Cons

The tutorials haven't been very helpful. I prefer written instructions that allow skipping unnecessary parts, easier review during tasks, and availability for reference. Finding the tutorials I need can be challenging, and FAQs would be beneficial.

“This is my first time choosing a CRM database

Pros

The data entry process is user-friendly, and once we got used to it, it became invaluable for monitoring our customer calls.

Cons

Not enough attention was given to matching our needs with the system's capabilities or researching our future needs. My lack of experience with CRM databases added to the challenge.

“LeadMaster

Pros

What I liked most about this app is how it empowers users to decide what information they need and how they want to access it. Its integration with Outlook and Google Calendar is seamless.

Cons

What bothered me most about this app is that while the initial setup questions can customize it perfectly for your business needs, if your processes aren't well-defined at the start, setup can become confusing. Accidentally making unnecessary adjustments to the system is easy.

“Sales Associate

Pros

Quick setup, ease of use, and comprehensive training, it ticks all the boxes for me.

Cons

Initially, it's typical to not know where to go with a new product.

“CRM Leadmaster

Pros

It's fairly simple to use for tracking leads, appointments, reminders, etc.

Cons

Setting up priority lists proved to be quite complex, and post-launch, accessing the support team posed a significant challenge.

“Leadmaster CRM - Solid Option

Pros

The ease of use combined with its extensive features and functionality is impressive.

Cons

Establishing configurations for new users presented a considerable challenge.

“Robust, deeply customizable, and excellent support

Pros

LeadMaster is designed for the internet era, empowering users and companies to customize their CRM experience. Unlike other programs that dictate organization methods, LeadMaster lets users define their information needs and access preferences. Generating reports and creating forms within the program is simple, and its pricing is accessible for smaller companies. The support team is excellent, providing guidance and service that goes above and beyond.

Cons

The only downside might be having too many options. Its high level of customization can be overwhelming initially when making decisions about data and reporting.

“Hillandale's Experience with Leadmaster

Pros

It is is a flexible and affordable CRM solution that can be tailored to our specific needs. Having a comprehensive system that adapts to our unique requirements is crucial for us. As we continue customizing the system, we're confident it will deliver exactly what our business and strategies demand.

Cons

Implementing any system has its learning curve. It's challenging to remember that updates often need to occur in two places.

“LeadMaster Lead Management Review

Pros

I like how seamlessly it integrates with Outlook and Google Calendar, it's very intuitive.

Cons

It's somewhat challenging to set up and customize.

“Top producer

Pros

The affordability, reliability, performance, and technology are all reasons why I like Leadmaster.

Cons

I find it frustrating that the task reminders aren't more intuitive and easy to use.

“costof program

Pros

It's easy to use, fix issues, upload data, and keep everything updated.

Cons

The cost is a bit high, though understandable given the circumstances.

“LeadMaster Lead Management Complete Marketing Automation

Pros

LeadMaster offers a robust CRM solution at an excellent price point. It enables efficient management of customers and leads, with outstanding support for sales and customer service.

Cons

Currently, the email campaign editor doesn't include a functional spell check.

“VP of Sales

Pros

Their support team is easily accessible and very helpful, they've assigned someone to assist us with any issues we encounter.

Cons

It wasn't designed for telephone sales and struggled with building accurate statistical reports.

“An easy yet dependable CRM that gets the job done

Pros

Making changes is easy, and the backend support, including videos and instructions, is extensive. The library of resources is particularly valuable.

Cons

I wish they would push our leadership to host training webinars for salespeople. Ensuring they use the product correctly is crucial.

“We love our Leadmaster

Pros

For our smaller dealerships new to CRM systems, Leadmaster not only simplifies understanding and usage but also boosts sales through effective drip campaigns. The ability to expand and customize the product further promises even more opportunities for our sales team.

Cons

I feel that the support could enhance its responsiveness and overall assistance.

“All inclusive, inclusive, CRM tool. Powerfull automation & customizati

Pros

Before settling on LeadMaster, I tried Salesforce, Microsoft Dynamics, and Infusionsoft during their trial periods. LeadMaster stood out as the most inclusive CRM solution. While other platforms require purchasing multiple apps and expensive consulting fees, LeadMaster offers a single, cost-effective tool for managing data, leads, and marketing. Its customization and automation capabilities are perfect for businesses like ours, where every industry and business model is unique. The exceptional customer service, including late-night support for urgent issues, sets LeadMaster apart from competitors like Salesforce, where support can be less personal and more generic. For a reasonable fee, LeadMaster adapts seamlessly to our business needs, making it a highly recommended choice.

Cons

I have no major concerns. Their customer service promptly addresses any issues, demonstrating exceptional dedication to our business needs.

“Easy-to-use, fast and simple product

Pros

The best thing about this product is its user-friendly interface. The software's design and layout add significant value to any company, complemented by top-notch technical support. LeadMaster goes the extra mile to ensure customers understand and are satisfied with the product.

Cons

There's very little to dislike. We faced some design feature limitations, but our technical support team helped us find workarounds to continue using the reports.

“It is a good program, but the training was not that great

Pros

What I find most valuable about it is its simplicity and how easy it is to navigate and utilize for various tasks.

Cons

It's challenging to get assistance over the phone.

“CM Marketing Tool

Pros

Their customer service is excellent, and I find the email integration with Outlook particularly useful.

Cons

Customizing reports has a steep learning curve. While tutorials are helpful, I often need to experiment with settings to see what works.

“Pleased with Customization

Pros

I'm impressed with how they cater to individual client needs and their patience during setup. The customization options and integration with calendars are also highlights for me.

Cons

It's not really a complaint, but understanding our business needs and configuring them within the system is a significant challenge. The help function and tutorials sometimes fall short, but having a knowledgeable representative helps find solutions to questions.