Mark
Construction, 51-100 employees
More than a year
“Lives up to the name!”
Pros
The customization and simplicity of having software built for your needs, as opposed to white label products cluttered with features you never use, are great.
Cons
Periodic slow loading times on big reports... not sure there's a way around that.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Carl
Marketing, 51-100 employees
More than a year
“Positive Review for LogicBox”
Pros
The software is incredibly simple to use, and the team at LogicBox is outstanding in their support and service.
Cons
No complaints.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Angela
Marketing, 51-100 employees
More than a year
“Logicbox CRM”
Pros
A flexible, customized CRM program that is simple to use and supported by great customer service. The program is very efficient and can integrate with other programs, such as warehouse management. It will definitely facilitate customer communication and account management.
Cons
The software opens multiple tabs to navigate through client information. This is not a deal breaker, but I'd prefer more movement through one tab instead of opening multiple internet tabs.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Julio
Healthcare, 51-100 employees
More than a year
“Acceptable”
Pros
It is very user-friendly and easy to use for novice users.
Cons
The section names can be misleading or confusing when changing the configuration.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Meghan
Not Specified, 11-50 employees
Less than a year
“Great Service!”
Pros
The software is detailed and helpful. I LOVE IT.
Cons
Some bugs come up initially when my company updates to a new version.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10