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Logicbox Reviews
25 Review(s)
softwareOverall Rating
4.5
25 Review(s)
Rating Distribution
5
(13)
4
(11)
3
(1)
2
1
Satisfaction Score
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Overall Rating
4.5
25 Review(s)
Rating Distribution
5
(13)
4
(11)
3
(1)
2
1
Satisfaction Score
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Filters
Ratings
Provider Size
Time Used
Sort by:
A mobile office for technicians
A mobile office for technicians
Pros
Logicbox is tailored to meet our specific needs in our industry. I can provide customers with resources immediately.
Cons
The software isn't very customizable. I can only upload three pictures per page and then need to open another page to upload more. It would save a lot of time if I could pick all the pictures for each job at once.
Ease of use
8
Value for money
9
Customer Support
9
Functionality
10
Nick
Construction, 51-100 employees
More than a year
October 2018
Best solution for Hosting Solution
Best solution for Hosting Solution
Pros
It's a complete hosting solution to kickstart a new hosting reseller program and boost sales.
Cons
Support is a bit slow as I didn't receive a price quote after 10 days.
Ease of use
10
Value for money
7
Customer Support
10
Functionality
8
Ganesh
Health, Wellness and Fitness, 1-10 employees
September 2018
Logicbox
Logicbox
Pros
Logicbox has a simple layout. It's visually appealing and makes it simple to identify sections. I can track leads and projects swiftly. It's a great tool to keep the team updated on each task.
Cons
My only concern with Logicbox is that it can be so tailored to my company that it results in a lot of extras. Sometimes, too much of a good thing can get complicated.
Ease of use
8
Value for money
10
Customer Support
8
Functionality
8
Natasha
Construction, 11-50 employees
Less than a year
March 2018
Logicbox is helpful because it makes my ipad a mobile office.
Logicbox is helpful because it makes my ipad a mobile office.
Pros
I love how portable the software is across multiple platforms. I can use it on my tablet, phone, and laptop.
Cons
For my business, I input pictures for my customers and have to upload each one individually, with only three per page. Uploading 15 pictures takes at least five minutes, which seems crazy.
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Nick
Construction, 51-100 employees
More than a year
October 2017
easy for people who aren't already familiar with this kind of software
easy for people who aren't already familiar with this kind of software
Pros
It's so simple to use; I was using it within minutes, even though I'm not good with these programs. It's so easy to use, and I love it.
Cons
Nothing really; this software is awesome. I just wish the homepage or control panel could be a little better.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Christopher
Medical Practice, 1-10 employees
More than a year
October 2017
review for logicbox
review for logicbox
Pros
It provides a suite of standard CRM functions that can be configured to incorporate and automate a company's unique processes and workflows, creating a single, integrated system that streamlines operations and boosts efficiency.
Cons
It doesn't have a monthly view of the schedule.
Ease of use
10
Value for money
7
Customer Support
10
Functionality
8
Neha
Mechanical or Industrial Engineering, 101-500 employees
More than a year
February 2017
LogicBox Software Experience
LogicBox Software Experience
Pros
I have a good working relationship with LogicBox, and despite challenges during our platform design, it turned out to be easy to use and navigate, fitting our business needs very well. I would recommend them to anyone seeking a customized CRM experience.
Cons
There is a need for an increased number of hyperlinks to improve navigation and access to relevant information.
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Stephanei
Not Specified, N/A employees
Free Trial
September 2016
Works for what it needs to work for
Works for what it needs to work for
Pros
I like that it consistently meets expectations and delivers reliable performance. The simplicity and simpleness of its design make it easy to use.
Cons
It's a bit confusing to understand all the features at first, but once I know how to navigate the software, it becomes incredibly useful.
Ease of use
6
Value for money
6
Customer Support
6
Functionality
6
Kristofer
Medical Practice, N/A employees
Less than 6 months
September 2016
D.Stuart/Kingsbridge
D.Stuart/Kingsbridge
Pros
Accessing individual transactions, as well as viewing the entire list of transactions, is a simple and easy process.
Cons
Some fundamental entries still need to be cleaned up. For instance, while entering a transaction, if the vendor or client hasn't been entered previously, I must delete the transaction, go into the system, pre-enter the vendor information, then go back and enter the transaction. There should be a way to enter the client during the 'deal entry' process.
Ease of use
10
Value for money
8
Customer Support
10
Functionality
8
David
Hospital & Health Care, 51-100 employees
More than a year
July 2016
Logicbox Review by new user
Logicbox Review by new user
Pros
The wide variety of filters to narrow a search. The export to Excel option is also very useful for our department's processes.
Cons
When I click on a tab, it is either very slow or I have to click multiple times to get the program to respond. I also dislike that if I open a record (like a specific schedule after searching for a customer) and hit the back arrow, it won't go back to my search. It just returns to whatever tab I'm under, typically the "Commenced" tab.
Ease of use
7
Value for money
2
Customer Support
7
Functionality
8
Laura
Not Specified, 11-50 employees
Less than 6 months
July 2016
Custom CRM with Great Support!
Custom CRM with Great Support!
Pros
The software is simple to use and highly customizable. The team has a very positive, can-do attitude, which is rare these days.
Cons
There's nothing I didn't like about the software.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Chris
Consumer Goods, 500+ employees
More than a year
July 2016
Three years of Logicbox
Three years of Logicbox
Pros
I've used Logicbox for the past three years to organize and track sales. The system is simple, easy to use, and leaves little to be desired.
Cons
There is a lack of options to personalize the settings, and I cannot upload multiple files simultaneously.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Brian
Not Specified, 11-50 employees
More than a year
July 2016
KBH Logicbox
KBH Logicbox
Pros
I'm a new user of Logicbox. So far, it's been very simple to use, and I have no complaints.
Cons
It's not aesthetically pleasing. I use it on my iPad, and though it works well, the interface is very clunky. Most of all, I dislike the cumbersome task of loading pictures. If I have to load ten pictures for a job, it only allows me to select one at a time and only three per page, then I have to open another finding and put in three more. It shouldn't be complicated to select all of them at once and hit upload.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Tom
Accounting, 11-50 employees
Less than 6 months
July 2016
LogicBox CRM
LogicBox CRM
Pros
We've enjoyed our relationship with Logicbox from the start. The response time and communication on requests are excellent. The folks at LogicBox work hard to understand our business and processes to better focus product development. We never hesitate to recommend LogicBox when discussing CRM.
Cons
Sometimes tracking down contact information can be a bit convoluted.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Dave
Not Specified, 51-100 employees
More than a year
July 2016
Brian's review
Brian's review
Pros
It's easy to enter a new deal and to push information to the next person who needs to review the new lease schedule.
Cons
I like the software and have nothing negative to say about it. They have customized it for my company to make it easy to use.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Brian
Banking, 51-100 employees
More than a year
July 2016
Love this Product
Love this Product
Pros
This product assists with supporting documentation and historical records in Collection work.
Cons
Occasionally it's been slow, but this is rare. I don't have any serious complaints.
Ease of use
10
Value for money
8
Customer Support
10
Functionality
8
Charles
Import and Export, 11-50 employees
Less than 6 months
July 2016
Great service App
Great service App
Pros
The software offers extensive customization options, allowing it to be tailored to meet specific needs and preferences.
Cons
The design lacks flair and doesn't have the cleanest data displays in our reports. Loading times are slower, especially outside of WiFi.
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Tim
Facilities Services, 51-100 employees
More than a year
July 2016
User Friendly Software
User Friendly Software
Pros
The ease of use, navigation, and cloning ability for repeat customers make adding a new order a smooth.
Cons
The tasking feature could use some improvement; I would love to see some color in the app.
Ease of use
10
Value for money
8
Customer Support
10
Functionality
8
Cheryl
Not Specified, 51-100 employees
More than a year
July 2016
Makes my job easier
Makes my job easier
Pros
Logicbox software has made my job easier and adds a level of professionalism that helps our company stand out from those not using it.
Cons
Sometimes it slows down on me, but not often.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Keith
Facilities Services, 101-500 employees
Less than a year
July 2016
Stellar custom software developers
Stellar custom software developers
Pros
LogicBox not only developed a solution for us but also helped us streamline our existing workflows throughout the company.
Cons
The interface could be more intuitive. It takes a while to get used to, and if I don't input things in the right order, it erases everything and I have to start over. I use an iPad, so I don't know if it's the Apple software or Logicbox.
Ease of use
9
Value for money
10
Customer Support
8
Functionality
10
Jake
Facilities Services, 51-100 employees
More than a year
July 2016
Lives up to the name!
Lives up to the name!
Pros
The customization and simplicity of having software built for your needs, as opposed to white label products cluttered with features you never use, are great.
Cons
Periodic slow loading times on big reports... not sure there's a way around that.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Mark
Construction, 51-100 employees
More than a year
July 2016
Positive Review for LogicBox
Positive Review for LogicBox
Pros
The software is incredibly simple to use, and the team at LogicBox is outstanding in their support and service.
Cons
No complaints.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Carl
Import and Export, 51-100 employees
More than a year
July 2016
Logicbox CRM
Logicbox CRM
Pros
A flexible, customized CRM program that is simple to use and supported by great customer service. The program is very efficient and can integrate with other programs, such as warehouse management. It will definitely facilitate customer communication and account management.
Cons
The software opens multiple tabs to navigate through client information. This is not a deal breaker, but I'd prefer more movement through one tab instead of opening multiple internet tabs.
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Angela
Import and Export, 51-100 employees
More than a year
July 2016
Acceptable
Acceptable
Pros
It is very user-friendly and easy to use for novice users.
Cons
The section names can be misleading or confusing when changing the configuration.
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Julio
Pharmaceuticals, 51-100 employees
More than a year
July 2016
Great Service!
Great Service!
Pros
The software is detailed and helpful. I LOVE IT.
Cons
Some bugs come up initially when my company updates to a new version.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Meghan
Not Specified, 11-50 employees
Less than a year
July 2016
Filters
Sort by:
A mobile office for technicians
A mobile office for technicians
Pros
Logicbox is tailored to meet our specific needs in our industry. I can provide customers with resources immediately.
Cons
The software isn't very customizable. I can only upload three pictures per page and then need to open another page to upload more. It would save a lot of time if I could pick all the pictures for each job at once.
Ease of use
8
Value for money
9
Customer Support
9
Functionality
10
Nick
Construction, 51-100 employees
More than a year
October 2018
Best solution for Hosting Solution
Best solution for Hosting Solution
Pros
It's a complete hosting solution to kickstart a new hosting reseller program and boost sales.
Cons
Support is a bit slow as I didn't receive a price quote after 10 days.
Ease of use
10
Value for money
7
Customer Support
10
Functionality
8
Ganesh
Health, Wellness and Fitness, 1-10 employees
September 2018
Logicbox
Logicbox
Pros
Logicbox has a simple layout. It's visually appealing and makes it simple to identify sections. I can track leads and projects swiftly. It's a great tool to keep the team updated on each task.
Cons
My only concern with Logicbox is that it can be so tailored to my company that it results in a lot of extras. Sometimes, too much of a good thing can get complicated.
Ease of use
8
Value for money
10
Customer Support
8
Functionality
8
Natasha
Construction, 11-50 employees
Less than a year
March 2018
Logicbox is helpful because it makes my ipad a mobile office.
Logicbox is helpful because it makes my ipad a mobile office.
Pros
I love how portable the software is across multiple platforms. I can use it on my tablet, phone, and laptop.
Cons
For my business, I input pictures for my customers and have to upload each one individually, with only three per page. Uploading 15 pictures takes at least five minutes, which seems crazy.
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Nick
Construction, 51-100 employees
More than a year
October 2017
easy for people who aren't already familiar with this kind of software
easy for people who aren't already familiar with this kind of software
Pros
It's so simple to use; I was using it within minutes, even though I'm not good with these programs. It's so easy to use, and I love it.
Cons
Nothing really; this software is awesome. I just wish the homepage or control panel could be a little better.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Christopher
Medical Practice, 1-10 employees
More than a year
October 2017
review for logicbox
review for logicbox
Pros
It provides a suite of standard CRM functions that can be configured to incorporate and automate a company's unique processes and workflows, creating a single, integrated system that streamlines operations and boosts efficiency.
Cons
It doesn't have a monthly view of the schedule.
Ease of use
10
Value for money
7
Customer Support
10
Functionality
8
Neha
Mechanical or Industrial Engineering, 101-500 employees
More than a year
February 2017
LogicBox Software Experience
LogicBox Software Experience
Pros
I have a good working relationship with LogicBox, and despite challenges during our platform design, it turned out to be easy to use and navigate, fitting our business needs very well. I would recommend them to anyone seeking a customized CRM experience.
Cons
There is a need for an increased number of hyperlinks to improve navigation and access to relevant information.
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Stephanei
Not Specified, N/A employees
Free Trial
September 2016
Works for what it needs to work for
Works for what it needs to work for
Pros
I like that it consistently meets expectations and delivers reliable performance. The simplicity and simpleness of its design make it easy to use.
Cons
It's a bit confusing to understand all the features at first, but once I know how to navigate the software, it becomes incredibly useful.
Ease of use
6
Value for money
6
Customer Support
6
Functionality
6
Kristofer
Medical Practice, N/A employees
Less than 6 months
September 2016
D.Stuart/Kingsbridge
D.Stuart/Kingsbridge
Pros
Accessing individual transactions, as well as viewing the entire list of transactions, is a simple and easy process.
Cons
Some fundamental entries still need to be cleaned up. For instance, while entering a transaction, if the vendor or client hasn't been entered previously, I must delete the transaction, go into the system, pre-enter the vendor information, then go back and enter the transaction. There should be a way to enter the client during the 'deal entry' process.
Ease of use
10
Value for money
8
Customer Support
10
Functionality
8
David
Hospital & Health Care, 51-100 employees
More than a year
July 2016
Logicbox Review by new user
Logicbox Review by new user
Pros
The wide variety of filters to narrow a search. The export to Excel option is also very useful for our department's processes.
Cons
When I click on a tab, it is either very slow or I have to click multiple times to get the program to respond. I also dislike that if I open a record (like a specific schedule after searching for a customer) and hit the back arrow, it won't go back to my search. It just returns to whatever tab I'm under, typically the "Commenced" tab.
Ease of use
7
Value for money
2
Customer Support
7
Functionality
8
Laura
Not Specified, 11-50 employees
Less than 6 months
July 2016
Custom CRM with Great Support!
Custom CRM with Great Support!
Pros
The software is simple to use and highly customizable. The team has a very positive, can-do attitude, which is rare these days.
Cons
There's nothing I didn't like about the software.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Chris
Consumer Goods, 500+ employees
More than a year
July 2016
Three years of Logicbox
Three years of Logicbox
Pros
I've used Logicbox for the past three years to organize and track sales. The system is simple, easy to use, and leaves little to be desired.
Cons
There is a lack of options to personalize the settings, and I cannot upload multiple files simultaneously.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Brian
Not Specified, 11-50 employees
More than a year
July 2016
KBH Logicbox
KBH Logicbox
Pros
I'm a new user of Logicbox. So far, it's been very simple to use, and I have no complaints.
Cons
It's not aesthetically pleasing. I use it on my iPad, and though it works well, the interface is very clunky. Most of all, I dislike the cumbersome task of loading pictures. If I have to load ten pictures for a job, it only allows me to select one at a time and only three per page, then I have to open another finding and put in three more. It shouldn't be complicated to select all of them at once and hit upload.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Tom
Accounting, 11-50 employees
Less than 6 months
July 2016
LogicBox CRM
LogicBox CRM
Pros
We've enjoyed our relationship with Logicbox from the start. The response time and communication on requests are excellent. The folks at LogicBox work hard to understand our business and processes to better focus product development. We never hesitate to recommend LogicBox when discussing CRM.
Cons
Sometimes tracking down contact information can be a bit convoluted.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Dave
Not Specified, 51-100 employees
More than a year
July 2016
Brian's review
Brian's review
Pros
It's easy to enter a new deal and to push information to the next person who needs to review the new lease schedule.
Cons
I like the software and have nothing negative to say about it. They have customized it for my company to make it easy to use.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Brian
Banking, 51-100 employees
More than a year
July 2016
Love this Product
Love this Product
Pros
This product assists with supporting documentation and historical records in Collection work.
Cons
Occasionally it's been slow, but this is rare. I don't have any serious complaints.
Ease of use
10
Value for money
8
Customer Support
10
Functionality
8
Charles
Import and Export, 11-50 employees
Less than 6 months
July 2016
Great service App
Great service App
Pros
The software offers extensive customization options, allowing it to be tailored to meet specific needs and preferences.
Cons
The design lacks flair and doesn't have the cleanest data displays in our reports. Loading times are slower, especially outside of WiFi.
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Tim
Facilities Services, 51-100 employees
More than a year
July 2016
User Friendly Software
User Friendly Software
Pros
The ease of use, navigation, and cloning ability for repeat customers make adding a new order a smooth.
Cons
The tasking feature could use some improvement; I would love to see some color in the app.
Ease of use
10
Value for money
8
Customer Support
10
Functionality
8
Cheryl
Not Specified, 51-100 employees
More than a year
July 2016
Makes my job easier
Makes my job easier
Pros
Logicbox software has made my job easier and adds a level of professionalism that helps our company stand out from those not using it.
Cons
Sometimes it slows down on me, but not often.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Keith
Facilities Services, 101-500 employees
Less than a year
July 2016
Stellar custom software developers
Stellar custom software developers
Pros
LogicBox not only developed a solution for us but also helped us streamline our existing workflows throughout the company.
Cons
The interface could be more intuitive. It takes a while to get used to, and if I don't input things in the right order, it erases everything and I have to start over. I use an iPad, so I don't know if it's the Apple software or Logicbox.
Ease of use
9
Value for money
10
Customer Support
8
Functionality
10
Jake
Facilities Services, 51-100 employees
More than a year
July 2016
Lives up to the name!
Lives up to the name!
Pros
The customization and simplicity of having software built for your needs, as opposed to white label products cluttered with features you never use, are great.
Cons
Periodic slow loading times on big reports... not sure there's a way around that.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Mark
Construction, 51-100 employees
More than a year
July 2016
Positive Review for LogicBox
Positive Review for LogicBox
Pros
The software is incredibly simple to use, and the team at LogicBox is outstanding in their support and service.
Cons
No complaints.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Carl
Import and Export, 51-100 employees
More than a year
July 2016
Logicbox CRM
Logicbox CRM
Pros
A flexible, customized CRM program that is simple to use and supported by great customer service. The program is very efficient and can integrate with other programs, such as warehouse management. It will definitely facilitate customer communication and account management.
Cons
The software opens multiple tabs to navigate through client information. This is not a deal breaker, but I'd prefer more movement through one tab instead of opening multiple internet tabs.
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Angela
Import and Export, 51-100 employees
More than a year
July 2016
Acceptable
Acceptable
Pros
It is very user-friendly and easy to use for novice users.
Cons
The section names can be misleading or confusing when changing the configuration.
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Julio
Pharmaceuticals, 51-100 employees
More than a year
July 2016
Great Service!
Great Service!
Pros
The software is detailed and helpful. I LOVE IT.
Cons
Some bugs come up initially when my company updates to a new version.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Meghan
Not Specified, 11-50 employees
Less than a year
July 2016