Total 6 reviews

3.8

All reviews are from verified customers

Rating Distribution

5

Stars

50%

4

Stars

17%

3

Stars

17%

2

Stars

0%

1

Stars

17%

Satisfaction score

Ease of use

7

Value for money

8

Customer Support

8

Functionality

8

D

Dylan

E-Learning, 500+ employees

More than a year

3.0
November 2022

Avg for me

Pros

The management side of the software can be clunky and confusing. There are so many menus within menus and it's really easy to get lost.

Cons

It's a bit difficult to use.

Rating Distribution

Ease of use

4

Value for money

6

Customer Support

6

Functionality

8

C

Cristian

Hospital & Health Care, 500+ employees

More than a year

5.0
November 2022

Good product but could be better

Pros

Overall, It really helps us archive our daily lectures which is essential for our residents' education.

Cons

It can be tough for my colleagues to take over my admin duties with MediaSite but it's something that could be improved.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

10

P

Paul

Higher Education, 51-100 employees

Less than 6 months

4.0
July 2021

Just beginning to use this

Pros

What I love most about the this Platform is how easy it is to use. The step-by-step guides are very helpful and it creates awesome videos.

Cons

So far, I haven't come across any negative issues in the short time I've been using this software.

Rating Distribution

Ease of use

9

Value for money

7

Customer Support

10

Functionality

9

S

Sasheena

Consumer Services, 51-100 employees

Less than a year

5.0
April 2021

Definitely worth trying

Pros

Once this software is set up, it's really problem free. It's not very easy to use and it gets the job done.

Cons

Honestly I can't say I have any issues with this software. It's been great for me.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

P

Paul

Higher Education, 500+ employees

More than a year

1.0
February 2021

We chose to switch away

Pros

My first job when I started was to migrate content from MediaSite to our new server. It took about two weeks to figure out how to find "hidden" names to sort and rename videos for upload. If they've made major updates to the platform, I'd love to hear what's changed, as the quality was good back then.

Cons

The automatic names were so hard to use, it felt like they were made to make switching away harder.

Rating Distribution

Ease of use

2

Value for money

2

Customer Support

2

Functionality

2

D

Darrell

Higher Education, 500+ employees

More than a year

5.0
January 2019

Advanced content management for large businesses

Pros

Setting up and configuring the software takes some planning from everyone involved to get it running smoothly. But once it's set up, it's pretty much problem free. Like any self-hosted software, you do need to keep an eye on its health but the customer support is some of the best I've encountered in my 25+ years in IT management.

Cons

I don't have any complaints about this software. It works great for me.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10