OneHash CRM Reviews

“Good investment with currency flexibility

Pros

I can handle billing for our international branches with real-time currency conversion rates which is very useful for a multi-country organization like ours.

Cons

The initial difficulty is manageable but it quickly becomes much harder.

“Simple tool for new businesses

Pros

The interface is really user friendly and makes everything pretty simple. Data presentation looks clean and organized which helps me find what I need quickly. Boot up time is solid and it doesn't keep me waiting around when I need to get work done.

Cons

Everything needs to be defined and included in the Doc type and creating doctypes requires programming knowledge.

“Overall good tool!

Pros

I like how user friendly this platform is and the interface just makes sense and doesn't require training. Customer support has been fantastic whenever I've reached out with questions or issues. The feature set is comprehensive and covers everything I need for daily operations.

Cons

The interface feels clunky and the reporting section could definitely use some improvement.

“Simple & easy to use

Pros

I really appreciate how simple the interface is, makes getting around so much faster. The dashboards can be customized exactly how I need them and the CRM integration was surprisingly smooth to set up. The analytics give me everything I need for day-to-day operations. When I've had questions, support has been quick to respond and actually helpful in resolving issues. I would definitely recommend this to anyone looking for dependable software.

Cons

Setting it up initially was very complex and took me a while to figure out. Customization options can be overwhelming at first, though the support team is really responsive when you need help.

“Outstanding support makes the difference

Pros

The team's quick response times and problem-solving skills have really boosted how we handle customer service.

Cons

Getting through to their support team by phone can be pretty frustrating sometimes.

“Best experience with Onehash CRM

Pros

The seamless and real time communication features have been a game changer for handling issues in our company. This tool has really simplified our workflow and made everything much more manageable.

Cons

Navigation gets confusing with all the different paths. I often forget where things are located and find myself clicking around trying to remember the right way to get there.

“Smooth integration

Pros

I really need contact management that works in real time for my job, and this feature delivers perfectly. Being able to integrate multiple channels makes everything so much more efficient.

Cons

It had some usability hiccups at first since the CRM is pretty comprehensive but we got the hang of it eventually.

“All in one solution

Pros

I really like how many features this platform offers to boost our team's productivity. Since it's cloud-based, it's perfect for growing businesses like ours. It covers everything we need from customer management and accounting to HR, payroll and appointment scheduling. It's truly helping us streamline our operations and foster growth in different departments.

Cons

I haven't really found anything to complain about, everything works exactly as it should.

“Excellent support with solid functionality

Pros

It's simple to use and handles pretty much all the departments we need.

Cons

I haven't found any major issues yet, though there are quite a few settings you need to adjust before you can really start using it effectively.

“Clean and easy to use

Pros

I love how easy it is to customize this system. I can change the modules, workflows and reports to fit exactly what my business needs. It's helped us work much better by keeping everything in one place and automating tasks. Managing orders and tracking inventory is now a lot more efficient.

Cons

The cost might be very expensive, particularly if you own a smaller company. The costs of license, customisation, hardware updates, and continuing support soon mount up. Additionally, I thought that the customization possibilities were a little limited, although you can make some adjustments, there are limits on how much you can truly change to suit your unique business procedures.

“My best choice for recruiting

Pros

The customization options are incredible. I can design everything exactly how I need it for my specific workflow. This flexibility is honestly the biggest selling point and I don't have to deal with any third party add ons which is a huge relief.

Cons

It requires some effort to customize, as it comes with more features than most businesses need for their day-to-day operations.

“Great service experience

Pros

The support team is responsive and they get back to you quickly and really go above and beyond to help out. Sure, it's hard to use but once you get the hang of it, this tool delivers on pretty much all the CRM essentials you'd expect, plus tons of bonus features for managing accounts and projects.

Cons

The support package structure needs improvement. You have to buy 10 hour blocks that expire in just one month, which feels restrictive. I'd prefer smaller 5-hour packages and unused hours should carry over for at least 3-6 months so you can use them when actual issues come up that require support calls.

“Complete Manufacturing Automation Success

Pros

It covers everything we need, inventory tracking, workflow organization, stock control and tons of other useful features that have seriously cut down our costs and the time we spend on daily tasks. The customer service is solid and the interface is easy to use.

Cons

Getting the hang of this software was tough at first and it took me a while. There are also a lot of restrictions and standardizations that can feel limiting when you're trying to customize it to match your workflow.

“Solid data management solution

Pros

What I love most is how easily this lets me work with data and it actually makes analyzing information enjoyable. The interface is user friendly even for people who aren't tech savvy.

Cons

It can be challenging at first and it took me some time to understand all the features and how they work together.

“DealerCenter Automation Scaling Success

Pros

I was getting tired of juggling Excel and multiple separate programs. After implementing this solution in my organization, I managed to replace all those applications and cut costs significantly.

Cons

It feels overwhelming with its massive feature set. As someone new to this, I've been using it for over 7 months and I'm still discovering new functions daily while trying to optimize things for my organization