OptiKPI Reviews
Total 1 reviews
4
All reviews are from verified customers
Rating Distribution
5
Stars0%
4
Stars100%
3
Stars0%
2
Stars0%
1
Stars0%
Satisfaction score
Ease of use
7
Value for money
8
Customer Support
7
Functionality
7
Telecommunications, 11-50 employees
“Effective communication with customers”
Pros
Sending messages and staying connected with customers is the part I appreciate most about it. The platform feels simple to use, even for someone just getting started. I can send SMS or push notifications with only a few clicks and the results are presented clearly. It saves time and helps us communicate with customers more effectively.
Cons
At times, the dashboard takes a bit longer than expected to load and I'd like to see more report customization options. A few more built-in tips or guidance inside the platform would also help beginners. Even with that, it still performs well overall.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
7
Functionality
7