Total 9 reviews

4.8

All reviews are from verified customers

Rating Distribution

5

Stars

89%

4

Stars

0%

3

Stars

11%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

S
Sridhar

Professional Training & Coaching, 11-50 employees

More than a year

5.0

Top CRM for sales and mid-sized businesses

Pros

It is a feature-rich CRM that is also extremely easy to use making it perfect for managing our customer relationships without any problem.

Cons

Nothing specific comes to my mind but they could add more colors to the user interface.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A
Anonymous

Financial Services, 11-50 employees

Less than a year

5.0

Exceptional tool

Pros

With mobile phone integration whenever a call is recorded, we can easily create tasks and integrate them into our workflow.

Cons

The lead updating process is a bit frustrating. Every time a lead is updated it takes us back to the first lead again.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

C
Channakeshava

Retail, 11-50 employees

Less than 6 months

5.0

Definitely worth having

Pros

The support team is excellent. I would say they are the best when it comes to providing assistance.

Cons

PipeCycle CRM services are excellent and I highly recommend this software.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

DK
Dr kunal

Education Management, 51-100 employees

Free Trial

5.0

Amazing product

Pros

PipeCycle has a user-friendly interface, and the installation process is quick and easy. Any bugs are fixed promptly making our overall experience smooth and hassle-free.

Cons

Everything works well for me so far so no complaints.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

S
Souj

Outsourcing/Offshoring, 500+ employees

Free Trial

5.0

Reliable CRM software

Pros

It is very easy to use allowing us to access a wide range of features with just a single touch.

Cons

I feel like more customized reports would be great as it is not easy to find that feature elsewhere.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

10

G
Girish

Computer Software, 11-50 employees

Less than a year

5.0

Good for small businesses like ours

Pros

We were happy to discover PipeCycle. It has a simple, user friendly interface that made it easy for my team to get the hang of quickly. And the best part was the support we received from their team during setup and training when needed. We were able to integrate it with our lead generation platforms in no time.

Cons

While we have all the features we need we occasionally need help training new team members. They are always happy to assist but it would be helpful if they could provide some video tutorials too.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

S
Srinivas

Food & Beverages, 11-50 employees

Less than a year

5.0

Complete solution for your sales funnel and customer relations

Pros

WhatsApp marketing automation for special campaigns works great. Plus PipeCycle's integration with popular ad platforms is very user-friendly.

Cons

Nothing major. As most of the features I use meet my needs.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

S
Sreekanth

Telecommunications, 500+ employees

Less than a year

5.0

Dependable app

Pros

The user interface is sleek and easy to navigate making the overall experience of ours smooth and enjoyable.

Cons

We get all kinds of reports but a few minor changes would make it even better.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

R
Richard

Individual & Family Services, 11-50 employees

Less than 6 months

3.0

Decent app but requires some improvements

Pros

It appears to be carefully designed with a clear emphasis on being practical and easy to use in everyday situations.

Cons

There are some limitations. With all the great functionality it can be frustrating when you come across something that should be there but is not. For example I wish I could set a sale's date to the previous day if I could not mark it as WON on the last day of the month. This feature would help keep my numbers accurate. Also I would love the ability to set follow-up reminders for customers I have already made a sale to. It would be great if there was a way to mark a contact as WON but also move it back into the pipeline for follow-ups. If this functionality already exists it is not as user friendly as it should be.

Rating Distribution

Ease of use

5

Value for money

5

Customer Support

5

Functionality

5