Total 10 reviews

4.3

All reviews are from verified customers

Rating Distribution

5

Stars

40%

4

Stars

50%

3

Stars

10%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

AM

Amanda M.

HR, 1-10 employees

4.0
October 2024

Great for keeping info updated

Pros

The contact management congreatation has been a game changer for our small business operations. Being able to share contact details with team members helps avoid duplicate data entry and keeps everyone's information updated automatically.

Cons

The permission settings could really use more depth. I can't create specific access levels for different departments or individual team members which is pretty limiting.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

TB

Thai B.

Sales, 500+ employees

4.0
September 2024

Amazing contact management

Pros

I really appreciate how easy it is to find specific contacts with the search feature and being able to create custom fields means I can track exactly the information that matters for each person I'm working with.

Cons

The contact sharing feature is pretty slow and frustrating to use. There's no way to customize user permissions or give people different access levels, which is a real limitation.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

9

Functionality

7

NB

Nikki B.

Sales, 1-10 employees

4.0
August 2024

Quick Contact Access Solution

Pros

This tool is incredibly user friendly and anyone in our organization can easily access the information they need. The mobile accessibility is fantastic, I can check everything right from my phone. What really impresses me is how the data stays current automatically. It's been great for keeping our information organized and I genuinely enjoy using it.

Cons

It is hard for me to find any real downsides to mention here.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

8

Functionality

7

A

Anonymous

Not Specified, 500+ employees

5.0
March 2024

Simple Connection Setup

Pros

Finding colleagues within our organization has become so much easier with this platform. Before, tracking down people manually was a real tough procedure but now I can connect with team members without any trouble.

Cons

Umm.. I feel like the contact syncing feature can be pretty slow at times which is somewhat expected I guess

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

PJ

Piyush J.

IT, 500+ employees

5.0
July 2022

Reliable contact backup

Pros

This contact management tool has been very useful for storing and syncing all my contacts. The backup feature works great and captures all the details I need. Really comes in handy when I need to access information quickly.

Cons

The software covers all the essential features but it suffers from limited recognition in the market. Since fewer people are familiar with it, the company really needs to step up their marketing efforts to showcase what this tool can actually do and reach a broader audience.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

9

Functionality

9

SL

Stavros L.

Not Specified, 1-10 employees

4.0
May 2020

Perfect Solution for Daily Tasks

Pros

I can reach my contacts from anywhere, mobile, web, Outlook, you name it. The search functionality is really powerful and the tagging and organization features work perfectly. Everything I need for managing contact relationships is there and runs smoothly.

Cons

The tool has quite a few features tucked away that aren't immediately obvious. I spent ages trying to figure out how to scan business cards and turn them into contacts once I finally discovered it, I use it constantly in meetings but finding these functions on your own can be frustrating.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

8

Functionality

8

LD

Lance D.

Energy, 1-10 employees

5.0
October 2017

Lacks Contact Merging Feature

Pros

The interface looks great and importing my contacts was easy. However, I couldn't tell right away if it would handle duplicate cleanup properly, had to spend some time testing that feature out.

Cons

I'll be honest, the name really bothers me, which might sound petty but it's how I feel. More importantly though, I couldn't merge duplicate contacts which was my main goal. After importing from multiple sources, I expected to clean up duplicates and export a clean list but that feature isn't available. Support confirmed it's not included in the free version and offered a prorated service that cost more than a monthly subscription. I'll probably wait until the feature is finished, then subscribe for a month to handle my contact cleanup.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

8

Functionality

8

CK

Chrysa K.

Sales, 500+ employees

3.0
April 2017

Excellent Contact Management Solution

Pros

This platform is really flexible and i really like it, I can access everything from anywhere. The offline functionality is a game changer when internet gets spotty. What really stands out though is the customer support team. They're incredibly responsive and always there when you need them.

Cons

The web version isn't very user friendly, though they mentioned there working on a redesign

Rating Distribution

Ease of use

6

Value for money

5

Customer Support

5

Functionality

5

KP

Kahani P.

IT, 1-10 employees

5.0
March 2017

Powerful workflow tool

Pros

What I love most is the integrated personal assistant that really simplifies my workflow. The smart search and filters make finding information incredibly quick and the keyword search functionality is spot on. Having a digital business card feature is surprisingly useful for networking. Being able to access everything offline on mobile is a game changer when I'm in areas with poor connectivity. The pre built campaign texts and emails save me tons of time and the field sales automation with merchandising tools keeps everything organized perfectly.

Cons

Tbh, feature set feels pretty limited if you're just a single user rather than a whole team. Support response times could definitely be faster when you need help. The interface isn't very simple for people who aren't tech savvy, it could use some simplification to make navigation easier for everyone.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

9

Functionality

8

A

Anonymous

Not Specified, 1-10 employees

4.0
March 2017

Smooth contact updates

Pros

I appreciate how this bot easily imports and updates my business contacts while making calls and connections feel natural through its conversational interface.

Cons

I think the interface is a bit cluttered and could use some cleaning up. Also, getting integrations set up isn't as easy as I'd like it to be.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

8

Functionality

7