Total 14 reviews

4.5

All reviews are from verified customers

Rating Distribution

5

Stars

50%

4

Stars

50%

3

Stars

0%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

8

Value for money

9

Customer Support

9

Functionality

9

VP

Vitor P.

Consulting, 11-50 employees

Less than 6 months

4.0
November 2023

Works ok!

Pros

The layout is user friendly and easy to handle. Plus the way entries are made is very practical.

Cons

I could not generate a report to check my hours worked in Excel format.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

6

Functionality

8

GC

Gabriela C.

Accounting, 11-50 employees

Less than a year

4.0
November 2023

System that simplifies HR and administrative work

Pros

It is a platform that makes communication with HR and the finance department much easier which eventually helps us solve and address issues more effectively.

Cons

What I did not like was not the system itself but rather a problem management encountered when creating tasks and appointments within the system.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

VL

Vitor L.

Accounting, 11-50 employees

Less than a year

4.0
November 2023

Not user-friendly but it works

Pros

The interface is really clean and easy to use which makes everything more direct. Also I like how the time tracking system is set up as it is simple to log hours and keep track of work without any confusion.

Cons

One thing I noticed is that the expense input for reimbursements is a bit complicated.

Rating Distribution

Ease of use

6

Value for money

8

Customer Support

10

Functionality

10

A

Anonymous

Computer Software, 11-50 employees

Less than 6 months

5.0
November 2023

Top CRM software

Pros

It is super practical and works really well for our everyday tasks. Also it is fast, gets things done efficiently and just makes daily work easier. Whether you sre using it for small jobs or regular routines, it is reliable and simple to use.

Cons

Well it asks for a lot of information which can be overwhelming.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

10

ML

Monica L.

Logistics and Supply Chain, 11-50 employees

Less than a year

5.0
October 2023

Had an amazing experience

Pros

Procedo software is easy to use and perfectly meets our company's needs.

Cons

I cannot correct a receipt that was attached incorrectly which I dislike.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

9

GC

Guilherme C.

Accounting, 11-50 employees

Less than 6 months

5.0
October 2023

Crucial for our business settings

Pros

The ease of use along with the versatility in handling different tasks makes it extremely useful for us in organizing hours, managing project costs and tracking functional hours.

Cons

Based on my experience with the platform so far I have not found any features or functions that I dislike.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

MCD

Marjuri Carolina D.

Farming, 51-100 employees

More than a year

4.0
October 2023

Close to perfectection

Pros

Not only is it very user friendly but logical and easy to use which is great. Plus it covers almost everything we need but since it is such a comprehensive system, there are a few areas that could be improved. Overall it meets our needs very well.

Cons

There are some features missing but I understand that certain things are specific to the business and might be difficult to implement in a standard platform.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

7

ER

Evaldo R.

Farming, 51-100 employees

More than a year

5.0
October 2023

Highly recommended!

Pros

It is really easy to use and the data it handles is simple to understand. You do not have to waste time trying to figure things out. On top of that the support team is always there when we need help which makes a big difference.

Cons

So far I have managed to adapt to everything in the system and there is nothing I really dislike.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

MD

Marcelo D.

Legal Services, 11-50 employees

Less than a year

4.0
October 2023

Decent software

Pros

The layout is clean and user friendly making navigation and reading information much easier for us.

Cons

I noticed that there is a lack of reports for employees to check their time entries.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

FP

Felipe P.

Farming, 51-100 employees

More than a year

5.0
October 2023

powerful and well-organized tool

Pros

Despite having many features I find it really easy to stay organized because the interface and usability of Procedo are excellent. Also it is a very adaptable tool which is pretty helpful.

Cons

The time it takes to implement some new features can be a bit long but I think that's typical for this kind of tool.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

9

GO

Gabriel O.

Information Technology and Services, 51-100 employees

More than a year

5.0
October 2023

Quite an efficient system

Pros

It is an amazing system with great usability and lots of features for management such as sales tracking and reports. Plus I like that it integrates with various other tools and systems and the support is quick too.

Cons

Since the system is entirely web-based I feel like it would be nice to have a mobile app for better navigation on mobile devices.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

RB

Raphael B.

Management Consulting, 11-50 employees

More than a year

4.0
October 2023

Refund management system

Pros

Procedo system is set up really well. All the key features are already in place like approval processes and other tools we need to keep things running smoothly. Also it was ready to use out of the box and makes managing tasks and workflows much easier.

Cons

The system is difficult to use requiring a specific action hierarchy. Also I find it tough to edit things after they have been created.

Rating Distribution

Ease of use

6

Value for money

8

Customer Support

6

Functionality

6

AN

Adriana N.

Chemicals, 11-50 employees

More than a year

5.0
October 2023

Big fan of it!

Pros

I really like how easy it is to keep my financial and billing systems up to date. The updates are smooth and save me a lot of time.

Cons

Searching by order or client can be tricky as I cannot always search by the client code.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

10

GS

Gabriel S.

Information Technology and Services, 51-100 employees

Less than 6 months

4.0
October 2023

Getting better each passing day

Pros

Once we get the hang of working with Procedo interactions become much easier.

Cons

Some of the constraints within the system don't make much sense. Also I find it hard to generate reports through filters to analyze the sales funnel and some important reports are missing for data analysis.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

8