Total 17 reviews

4.6

All reviews are from verified customers

Rating Distribution

5

Stars

65%

4

Stars

35%

3

Stars

0%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

A

Anonymous

Information Technology and Services, 500+ employees

Less than a year

4.0
July 2025

Excellent Service but Communication Delays Occur

Pros

Pulse Technology is known for its excellent customer support, fast responses and reliable office solutions. Plus it works the best for our office as it streamlines everything.

Cons

While it provides excellent service overall there can sometimes be delays in communication during high-demand periods.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

9

A

Anonymous

Mid Market, N/A employees

4.0
July 2025

Excellent customer service and dependable solutions

Pros

This tool stands out for me because of its excellent customer service, quick response times and dependable office solutions.

Cons

Although this platform delivers strong service, I sometimes face delays in communication during peak times.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

8

Functionality

7

AMC

Ana Maria C.

Small Business, 11-50 employees

Less than a year

5.0
February 2023

Simple Yet Powerful CRM

Pros

What I love about it is how easy to use it is, it is cleverly designed to create complex automations with simple tools anyone can understand. The real strength is in its simplicity. The Pulse team is amazing too as they are always ready to help and willing to go the extra mile to ensure clients have the best experience, they know it can be overwhelming at first and they provide clear guidance every step of the way to help set up your account for your business. Pulse is definitely the CRM you need no question about it.

Cons

There is honestly nothing I can complain about. Everything works perfectly and I highly recommend it to anyone in need of a simple yet powerful CRM.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

9

AMC

Ana Maria C.

Small Business, 1-10 employees

5.0
February 2023

Simple, powerful tool with step by step guidance

Pros

I find it incredibly easy and simple to use while still powerful enough to build complex automations. The team goes above and beyond to guide me step by step, making sure the setup truly benefits my business.

Cons

There's absolutely nothing I dislike, I recommend this simple yet powerful CRM to anyone.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

MBA

Mr. Biz A.

Small Business, 11-50 employees

Less than a year

5.0
May 2022

Seamless integration of multiple tools makes it the best

Pros

The best thing about it for me is having three separate automation systems all in one platform. Plus, the good thing is that they all work together smoothly, with no need for manual intervention.

Cons

Only thing I can think of is for them to keep expanding the interfaces and features. It's already great but we are hoping for more.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

9

Functionality

10

KGH

Kenneth G H.

Small Business, 11-50 employees

Less than a year

5.0
May 2022

Smooth and User-Friendly

Pros

Unlike other outdated CRMs that are built on bulky platforms, I like this one as it is sleek, responsive and really easy to navigate.

Cons

To be honest I need some time to think about it. As this CRM does almost everything really well.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

9

Functionality

9

A

Anonymous

Consumer Goods, 11-50 employees

Less than 6 months

4.0
August 2021

Solid Service but login experience needs improvement

Pros

We rely on the IT side of Pulse Technology and I have to say their customer service and response times are excellent. Plus the software itself is top-notch.

Cons

I feel like the login interface could use some improvement as it is not the best yet.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

10

Functionality

10

EW

Emily W.

Mid Market, 500+ employees

Less than a year

5.0
July 2021

I simply love it!

Pros

The convenience it brings to my company to stay connected is amazing. Also it is really easy to use and I have not had any issues with the app so far.

Cons

Nothing at all as the app is fantastic and very easy to use. It's incredibly user-friendly and I have not faced any problems with it.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

8

Functionality

9

A

Anonymous

Information Technology and Services, 500+ employees

Less than 6 months

4.0
July 2021

Still exploring it and its uses

Pros

Pulse Technology provides complete security for users to connect remotely to applications or servers, it ensures full authentication with an additional personal device making the system highly reliable for both integrity and confidentiality.

Cons

I feel like it could be a little more user-friendly. Plus when switching the second device for double confirmation, the user has to go through a new setup which creates some extra difficulty.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

8

Functionality

10

VO

Veeral O.

Mid Market, 500+ employees

Less than 6 months

5.0
July 2021

Affordable and Versatile tool

Pros

It is a very cost-effective solution that works on any mobile device. Now marketing tasks are streamlined and I must say it is a great tool for lead generation.

Cons

Nothing much but I feel like it would be great if they offered a free version with basic features.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

8

Functionality

8

VO

Veeral O.

Mid Market, 11-50 employees

4.0
July 2021

Cost effective, mobile friendly solution for marketing

Pros

For my company, it's a cost effective solution that works smoothly on mobile devices, simplifies marketing tasks and supports lead generation.

Cons

I think there should be a free version with basic features to make it more accessible.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

8

Functionality

8

EW

Emily W.

Mid Market, 11-50 employees

5.0
July 2021

Convenient platform for team connectivity

Pros

I enjoy the convenience this platform brings in helping my team stay connected. It's easy to use and I've had no issues with it so far.

Cons

Everything about this application works perfectly for me and I find it incredibly user friendly and accessible.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

KF

Krystle F.

Small Business, 11-50 employees

Less than a year

5.0
July 2021

Always fast, friendly and supportive

Pros

Their response time is always quick and friendly making the whole experience pleasant.

Cons

No complaints at all as I have never run into any problems. From ordering supplies to having a technician visit, everything has been smooth.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

10

Functionality

9

KF

Krystle F.

Small Business, 11-50 employees

5.0
July 2021

Quick, friendly service makes me feel supported

Pros

The quick and friendly response time always makes me feel supported whenever I need help.

Cons

I've never run into any issues at all, whether ordering supplies or requesting on site tech help, it's always been excellent.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Anonymous

Enterprise, 500+ employees

5.0
July 2021

Secure remote connections with multi device authentication

Pros

I trust it for providing secure remote connections with multi device authentication, ensuring reliability, integrity and confidentiality.

Cons

The platform could be a bit more user friendly, when I switch my second device for double confirmation, I have to set it up again which creates extra hassle.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

RF

RL F.

Small Business, N/A employees

4.0
April 2021

All in one tool for CRM

Pros

For me, it's an all in one tool covering CRM, project management, funnels, email and text marketing, lead tracking, quotes, invoices, reporting, workflow automation and more, all at an affordable price.

Cons

This app gives me everything I need to run my business smoothly.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

7

Functionality

7

GM

Gabriela M.

Small Business, N/A employees

5.0
December 2020

Simple integration of multiple automated systems

Pros

What I really like is that it integrates multiple automated systems within the same platform, allowing them to communicate easily without interruptions.

Cons

I honestly believe it's been amazing for helping people grow sales and visibility, though as users, we always end up wanting even more.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

9

Functionality

9