Hospitality, employees
“Good for small hotels”
Pros
It has everything I need for managing a small to medium sized hotel. Whenever I've needed help their support team has always been great and really responsive.
Cons
I've noticed that some of the more advanced tools that other platforms have aren't here yet. It's not a dealbreaker but it's definitely something I've kept an eye on.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
10
Functionality
9
Auto Dealership, employees
“Easy lead tracking”
Pros
I've found it really handy for keeping track of customer details. It even lets me send out messages on special dates like birthdays and anniversaries which helps me stay connected with customers in a more personal way.
Cons
For what it's built for Rhapsody CRM works well. I haven't run into anything I'd consider a problem or drawback so far.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Fashion, employees
“Best for sales leads”
Pros
I've mainly used Rhapsody for tracking inventory and marketing. What's helped me most is how smoothly it connects with Outlook, that's been a big time saver.
Cons
I've a few moments where people mix up Rhapsody CRM with IBM Rational Rhapsody and that's made it tricky sometimes when I'm browsing tools or comparing stuff on the market.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
8
Functionality
10