Sam.ai Reviews

“Fulfills our marketing needs

Pros

SAM combines all the necessary online marketing tools in one place offering us a complete solution for our online marketing needs. It meets all our needs and we don't have to rely on other tools.

Cons

I find the management panel a bit complicated. Its difficult to get the hang of due to a large number of features. Could have been simpler.

“Complete digital package

Pros

By pulling together all the necessary digital marketing tools into one place it offers a complete package for our online campaigns.

Cons

The admin dashboard is a bit complicated and with so many functions packed in, it takes time to get comfortable with it.

“Nice features

Pros

The bulk email features are nice and getting better with time. The support team is always always there for me and always give the best possible solutions whenever required.

Cons

Hoping to get some extra features soon. Since I'm not the typical CRM customer I am in no hurry and understand that high priority tasks get worked on first.

“solid email functions and team

Pros

The functions for sending mass emails are solid and getting better. The team is quick to reply and pays attention to my requirements.

Cons

I'm still waiting for a few more tools to be added. Since I'm not a regular CRM user, I'm being patient while the team finishes the higher-priority items first.

“Top notch Customer Support

Pros

Customer support is top notch. They are well trained and quite helpful. And the platform is easy to work with.

Cons

I am relatively new to this and still getting used to it. So I am not aware of any downsides.

“Affordable and valuable software to have

Pros

I find it really easy to use and since I come from a finance background, I appreciate how much we have saved on costs. SAM has replaced several platforms and saved us extra logins saving my team a lot of time over the past few years.

Cons

It does come with the usual limitations and drawbacks that usually are a part of SaaS platforms. I would really appreciate having someone from the team visit twice a year to train my team on the new features.

“Great experience so far!

Pros

Its simple to use and manage. Everything is easy to get the hang of and it doesn't take much effort to get started.

Cons

It would be great if they allowed for more email addresses to be included in the email list for a low fee.

“help desk is excellent and navigable

Pros

I find the help desk excellenttt as it is simple to find your way around.

Cons

Can't say yet I'm just starting to learn how to use the content system.

“saves money!!

Pros

Well we love the simplicity and feeling of familiarity. Also from a budget standpoint the money saved along with the platform's ability to replace several different systems and logins has reclaimed countless hours for my team over the last few years.

Cons

As a web-based service it has the usual restrictions and downsides you'd anticipate. I'd like someone to visit twice a year to teach my team about new functions.

“Easy to get started with

Pros

It's welcoming for new users. Also it is simple to grasp and handle.

Cons

i feel like it should allow for more email addresses to be added to the mailing list for a low fixed price.

“productive lead features

Pros

There are many software features that make me suggest this product. The platform's ability to take a name, a prospect and show you all the relevant details you could want. Tracking leads through email campaigns and templates especially seeing who opened and clicked. Pulling the list of who to follow up with is simple through the reports you can generate. These are just part of what makes this a productive system.

Cons

It might not be seen as a drawback. It's more personal. This is a powerful system that blends sales, marketing, management, forecasting and reporting with ease of use. The only "con" is there's so much to learn whether through training, support or videos. Ask me again in a few months when I know more!

“easy lead import and data gathering

Pros

I loved how simple the first data import was (just match columns and save), the automatic information gathering on each Lead (this collects interests and topics, finds social media profiles which is a huge help!). Adding new Leads is very easy as you can create them individually or use the spreadsheet upload. It's great to have multiple ways to add a Lead!

Cons

The cost seems a little high but you get what you pay for. This platform provides a huge number of features and personalization so I understand why it's not among the cheapest options.

“Clear top value with scalable pricing

Pros

It offers the best value compared to its rivals. In my previous role as a VP I had to review several major platforms. After months of meetings, demonstrations and price talks it was clearly the top value for any company. The platform provided the same or superior tools as all competitors but the pricing was built to be both scalable and affordable.

Cons

I didn't need the pictures on the menu icons. A simple symbol would have been enough.

“powerful user experience

Pros

The user experience is simple yet powerful enough to grow current clients and find new ones across different fields.

Cons

There have been a few technical issues where leads we added were lost.

“accessible and tailored

Pros

I love the easy access to the founders who are incredibly accountable. I also really like the platform's ability to be tailored to what I've requested.

Cons

The connection to Outlook took more time than expected.