
Simplex CRM Reviews
Total 3 reviews
4.7
All reviews are from verified customers
Rating Distribution
5
Stars67%
4
Stars33%
3
Stars0%
2
Stars0%
1
Stars0%
Satisfaction score
Ease of use
9
Value for money
9
Customer Support
10
Functionality
9
Shashank C.
Media, 1-10 employees
“Excellent Text Processing Solution
Pros
Working with text data here feels incredibly smooth. The AI features speed up everything importing, analyzing and searching text happens fast without losing accuracy. I've been using it regularly for data analysis since setup was a breeze and it fits right in with my existing tools. Anytime I've needed help, customer support has been quick to respond and actually helpful, which makes a big difference.
Cons
The interface feels outdated and there are some missing features I'd like to see added.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
8
Ankit B.
IT, 101-500 employees
“Great features
Pros
Privacy is clearly a top priority here and that's something I genuinely value. There are no user identifiers, not even randomized ones, which makes me feel a lot more secure. Since it avoids storing data and doesn't allow multi-device syncing, I don't have to worry about unwanted access points. I actually prefer that it skips third-party push notifications too. On top of all that, it offers exactly what I need for secure communication, voice messages, disappearing chats and solid group messaging.
Cons
Setting up the system initially was pretty frustrating and took way longer than expected. The biggest issue is that you can only send information one direction, there's no way for devices to talk back to each other which really limits what you can do with it. When something goes wrong, troubleshooting becomes a nightmare since you can't get any feedback from the receiving end.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
9
Functionality
8
MOHAMMAD S.
IT, 101-500 employees
“Secure platform
Pros
The interface is incredibly simple and getting set up was simple, anyone can jump right in without difficulty. Customer support has been fantastic whenever I've reached out and I use this daily without running into problems. There are tons of useful features packed in, plus wallet and exchange integration works easily. It's become my go-to platform because of how dependable and easy everything is.
Cons
The only downside I can think of is that there really isn't one, I've been genuinely impressed with how smooth everything runs and haven't encountered any real issues worth mentioning.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10