Total 12 reviews

4.7

All reviews are from verified customers

Rating Distribution

5

Stars

67%

4

Stars

33%

3

Stars

0%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

V
Vikas

Information Technology and services, 1-10 employees

Less than 6 months

4.0

Ideal & feature-rich for startups

Pros

For a startup in its early phases like ours, Thriwin is an ideal solution. You can begin for free and it is packed with useful tools such as a cRm, an integrated dialer, email campaigns and an AI sales assistant which is far superior to juggling spreadsheets or paying for multiple costly software subscriptions.

Cons

The navigation can feel a bit jumpy at times like when you are moving between the companies, contacts and deals sections. It is a minor thing though and our team got used to it pretty quickly.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

8

Functionality

8

V
Vivek

computer software, 11-50 employees

Less than 6 months

5.0

Revolutionized our outbound sales

Pros

Thriwin has totally changed our outbound sales process. The AI-powered workflows make finding prospects, personalizing messages and managing follow-ups remarkably efficient like tasks that used to consume hours now only take minutes. Also it does not just automate the process, it adds intelligence to it. Their support team has also been absolutely fantastic and always responds right on time.

Cons

Right now we have not run into any major problems with the platform for how we are using it. It has been reliable, easy to figure out and has delivered exactly what we hoped for in terms of performance. We will keep an eye on things as we grow but so far, it's been completely smooth.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

H
Harshul

Translation and Localization, 51-100 employees

Less than a year

5.0

Top AI-powered tool for growth

Pros

It is the top AI-powered calling and sales tool that integrates with a cRm for outreach and it keeps steadily growing our sales pipeline.

Cons

Honestly there is nothing to complain about at the moment. The team built a really effective AI agent that works right inside the cRm and it's made our sales process a lot more efficient.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

C
christopher

construction, 1-10 employees

Less than 6 months

5.0

excellent, knowledgeable collaboration

Pros

Working with the team has been excellent. They are exceptional professionals with unbeatable industry knowledge and it's a real pleasure to collaborate with such a skilled and committed team.

Cons

No complaints as they deliver everything they promised.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

S
shan

Internet, 11-50 employees

Less than 6 months

5.0

simple platform!

Pros

This platform is simple and easy to get the hang of. plus their customer support is really personalized and helpful.

Cons

There used to be only a few options to connect with other apps but they have added more of those now too.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

Y
Yunus

electrical/ electronic manufacturing, 51-100 employees

Less than 6 months

4.0

User-friendly software

Pros

It's user-friendly design and adaptable dashboards have been especially useful for organizing and overseeing our sales pipelines. plus being able to sort leads and keep tabs on follow-ups easily has made the entire sales process much smoother for my team, particularly when dealing with lots of cold calls and setting up demos.

Cons

A spot for improvement would be how well it connects with other software we use. our sales process involves several different platforms and it would be a big help if it had more efficient integrations or open ApIs to sync up with them smoothly.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

C
chetan

computer software, 11-50 employees

Less than a year

5.0

delivers proactive management

Pros

Honestly, it is a very user-friendly, simple and flexible platform. my team got onboarded quickly and was able to use it effectively from the very first day. The smooth workflows, from handling leads to closing deals allowed me to manage the sales funnel more proactively. plus the integrated analytics and product connections were an added advantage.

Cons

There is not anything in particular that I dislike about using it.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

Y
Yash

Information Technology and services, 11-50 employees

Less than a year

4.0

Useful analytics, plus fair pricing

Pros

The built-in conversation analytics for calls and meetings is extremely useful and eliminates the need for other tools. Tracking our pipeline is also effective with an easy to understand chart view. Their pay-as-you-go pricing model is also very accommodating for small and medium-sized businesses.

Cons

I feel like the reporting and analytics side of things could use some enhancements to be more powerful.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

R
Rohit

pharmaceuticals, 11-50 employees

Less than 6 months

4.0

strong features but needs visuals

Pros

it is very convenient for team members to input data and review it and the integrated calling feature is great for analyzing conversations. The lead management, deal tracking, interactive dashboard and ability to assign KpIs are all strong features as well.

Cons

in my opinion it could use more visual tools like charts or graphs, to represent data and we'd like a bit more freedom to customize our sales pipeline stages.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

S
shubham

computer & Network security, 51-100 employees

Less than a year

5.0

customer-focused and evolving for better

Pros

I like the Thriwin team as they are completely focused on their customers and dedicated to creating a top-tier product. They are always available to quickly resolve any problems that come up.

Cons

No real drawbacks from our perspective. As a startup ourselves, we like that the product is always evolving to serve users better. Whenever something does come up, their team is right there to help sort it out.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A
Anshuman

management consulting, 51-100 employees

Less than a year

5.0

unified lead management solution

Pros

Before switching to it, capturing, tracking and managing leads was a real challenge for us. our lead data was scattered and never in one central location. Also it provided a unified platform to capture, trace and handle our entire lead generation and conversion process from start to finish. The tool is very user friendly, easy to use and maintain. overall it is a solid choice for early to mid-stage B2B services companies.

Cons

even though the tool is simple to set up and use, having separate screens or views to filter open leads from ones that are closed or lost would be a really useful addition for our workflow.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

R
Rishabh

Leisure, Travel & Tourism, 11-50 employees

Less than 6 months

5.0

remarkably simple and efficient

Pros

Thriwin is remarkably simple and user friendly tool. We tried other cRm platforms before but they were too complicated and hard to set up for what we needed. Also the team was incredibly supportive during the initial setup helping us get everything running and ready to go.

Cons

We are really looking forward to the call tracking feature for India that's about to launch. once thats live, it is going to be a huge asset for our team.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8