Unanet ERP GovCon Reviews

“Easy to use software for management and accounting

Pros

This tool has streamlined both our project management and financial processes. Keeping everything compliant and running smoothly is much easier now.

Cons

The initial setup was complex and took a while to optimize.

“Friendly staff

Pros

I find it user-friendly, and I can customize it exactly how I need. The support team is professional and friendly whenever I reach out.

Cons

I haven't found any downsides so far � it's been a real asset to our team.

“Amazing customer care

Pros

It's simple to use, and their support team has never let me down. They've solved all my issues quickly.

Cons

I like everything about it, though I'd appreciate more advanced analytics reporting.

“Convenient ERP

Pros

It's easy to learn, runs quickly, and keeps everything in one place. Customer support has also been great whenever I've needed help.

Cons

The interface takes too many clicks to get things done, and editing/tracking could be simpler. Setup was also more complicated than I expected.

“Streamlines Government Contracting

Pros

Managing contracts has become so much easier. It saves my time, makes calculating indirect rates simple, and speeds up cost submissions.

Cons

I wish I could print 1099s directly from the system instead of using an outside service.

“Perfect Solution for Government Contractors

Pros

It's very easy for me to use and get things done without much difficulty.

Cons

Some fields feel useless and don't seem to actually get used in certain reports. It's frustrating having to do trial and error to figure out which fields are actually critical for different reporting options.

“Great efficiency with easy handling

Pros

Everything stays well organized and runs quickly. I can check, modify, and update all reports and access permissions instantly.

Cons

The interface has some features I don't really understand or use. Finding out what specific roles or fields actually do can be frustrating as there's no consistent help system. While some fields have useful tooltips, most don't have any guidance. I'd love to see quick help links or explanations scattered throughout.

“Alright but needs to improve

Pros

I find entering time really convenient, and getting approvals is just as simple.

Cons

The transition was a complete disaster. It's definitely not built for small businesses like ours. Setting it up was terrible and our assigned consultant did such a poor job that we had to wait months for someone new. We basically had to start over. It took an entire year to get our accounts and QuickBooks data properly aligned for accurate reports. The company's response was unhelpful and they didn't refund us for the poor consultant. On top of that, the reporting feature isn't user-friendly.

“Decade Long User Experience

Pros

The development team has kept improving things over the decade I've been using this. I started with project management and time tracking about ten years ago, then switched our general ledger over to their financial module. As our company has grown, the platform has grown with us.

Cons

Reporting and analytics aren't as user-friendly as they should be. Standard reports work fine, but navigating them can be complex. I've heard that custom reports are coming to the Marketplace, which sounds promising.

“User friendly software

Pros

I find this system simpler to use compared to other platforms we've used. Most features are easy to figure out without much help, and everything updates instantly. The support team responds quickly whenever we hit a snag.

Cons

The feature set feels a bit stripped down compared to what I used before, like only being able to enter employee cost rates hourly instead of full salary information.

“Simple Design with Good Flexibility

Pros

Creating reports has become so much simpler since we started using this platform. Everything gets done in one spot, making purchasing activities and project tracking more streamlined. The real-time reporting tools give us instant visibility into performance and financials.

Cons

Some purchasing features are lacking. You can't customize PO formats at all, which is frustrating. Reporting options are limited, so getting detailed insights is harder than it should be.

“Taking Feedback into account could help them improve

Pros

It covers so many different areas with all its modules, which is perfect for us as a small company without much IT support.

Cons

Several modules feel incomplete and don't share all their data, which creates limitations. Customer support starts out fine but the suggestions portal is basically a dead end unless many other users have the same issue.

“Amazing Software with Professional Support Team

Pros

The reporting feature is amazing. There's a huge selection of pre-built reports, and I can create custom analytics reports when needed. Real-time data keeps everything up to date.

Cons

While there are great online resources and helpful customer support, certain parts of the interface aren't very easy to use.

“Good experience so far

Pros

The customer support team has been quick to respond whenever I've had questions. My rep Rhonda was extremely knowledgeable and helped guide us through setup.

Cons

It was hard at the start, and some processes could be more automated. Once you get the hang of it, navigation becomes easier.

“Suitable for small businesses

Pros

It's quite user-friendly, which makes it perfect for smaller companies without dedicated finance staff. I really appreciate the report templates as they save me so much time.

Cons

There's no PM dashboard showing all pending approvals in one place. I've seen approvals get missed because of this.

“Helpful knowledge center

Pros

The Knowledge Center has been really helpful for learning the system.

Cons

It's a bit complicated to use, and I miss having drag-and-drop for attachments. Scrolling through menus every time is frustrating.

“Confusing Interface with a lot of Challenges

Pros

I appreciate how it maintains all the necessary data for DCAA compliance.

Cons

The interface is really confusing. You can't do much without proper training, so I have to rely on my CPAs for even simple tasks, which gets expensive.

“Deep reporting capabilities

Pros

This system is pretty easy to learn, and it delivers when I need detailed reporting.

Cons

Budgeting can be tricky, especially with indirect expenses. Advanced reporting is also difficult to use.

“Best Software for Small Government Contractors

Pros

The unlimited support tickets are great, and the support team responds quickly.

Cons

Reporting analytics could be better. I can't download CSV data from all reports, and AIM Flowtrack isn't mature enough for proper MRP use.