Mid Market, 51-100 employees
“Enhanced Customer Engagement with GP Integration”
Pros
The support team has been fantastic at helping with our Dynamics GP integration. This system runs smoothly, handles our workload easily, and consolidates all our data so both sales and marketing teams can work more efficiently. It's also packed with customization options that let me fit it perfectly to our needs.
Cons
It's a bit hard for newcomers to figure out, and a simpler design would make a big difference. Other than that, it works great.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
10
Mid Market, 51-100 employees
“Streamlined Customer Management Experience”
Pros
I really appreciate how flexible this system is. I can customize so many parts of it to fit my business needs and workflows.
Cons
Even though it's pretty user-friendly overall, it took me some time to figure out the more advanced features and customization options.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Mid Market, 101-500 employees
“Nice but too many features for my liking”
Pros
Their customer support team and solutions center are great to work with. I love how it manages and consolidates my data, and generating useful reports only takes a few clicks, which gives me much better insight into my business.
Cons
Sometimes I feel overwhelmed by the number of features. While options are nice, I'd prefer a more streamlined approach to reporting and a cleaner interface.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
8
Functionality
6