Enterprise, 500+ employees
“Really good CRM”
Pros
Moving to this platform was a game changer for organizing and centralizing our group records. The BPM engine helped us collect around 70k leads in 5 years, and we've built over 50 customized modules that fit our exact needs.
Cons
No major complaints, just minor interface tweaks could help.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Sales, 101-500 employees
“Adaptable system with great support”
Pros
I appreciate how flexible this system is. We can customize it ourselves or work with their team to make it exactly what we need.
Cons
It's frustrating that I can't manage offers effectively, and there's no way to customize the windows or adjust the graphic layout to my preferences.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
10
Functionality
8
Small Business, 1-10 employees
“Great all around solution”
Pros
The interface is simple and fun to use. I like how the survey plugin automatically nests responses into contact details, saving me time.
Cons
The required PHP version isn't the most current stable one.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Mid Market, 101-500 employees
“Solid open source option”
Pros
Managing processes almost independently through the interface is amazing. The BPM module is simple, and the CRM lets me handle reports and customize dashboards as needed.
Cons
No major issues, but I'd like to see mobile app enhancements.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Mid Market, 51-100 employees
“Flexible no code CRM with Italian innovation”
Pros
After trying countless CRMs over the past decade, this one finally delivers the flexibility and scalability modern businesses need. As certified developers, our team can build custom solutions or use the no-code BPM engine to handle virtually any workflow.
Cons
I wish the Wilson app received updates more frequently.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Small Business, 11-50 employees
“Brilliant CRM and BPM”
Pros
I find it easy to use and I love how customizable it is. Support always gets back to me quickly when I need help, and I honestly rely on this every single day for my work.
Cons
The graphics look almost the same across different masks, and setting it up on-premise was more complicated than I expected.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
9
