Health, Wellness and Fitness, 11-50 employees
Less than a year
“Provides the best support”
Pros
Wisere customer service is outstanding. Also the software runs flawlessly and I like the mobile interface as it is pretty easy to use.
Cons
I have no issues with this software.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Health, Wellness and Fitness, 11-50 employees
Less than a year
“Great option for startups”
Pros
It works reliably and the dashboard makes it easy for us to track all business activities, updating in real time.
Cons
There is nothing I dislike about it. In the future I would love to see more integrations without needing third-party apps.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Health, Wellness and Fitness, 51-100 employees
Less than a year
“Packed with some of the best features”
Pros
Wisere software offers plenty of features that align perfectly with our business needs. Plus booking and confirmations are quick and easy and I love the text reminders sent to customers. Overall it is a huge time-saver.
Cons
Sometimes when checking the calendar, all appointment details disappear and we have to hit the reload button to bring the data back.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
7
Health, Wellness and Fitness, 11-50 employees
Less than 6 months
“Good but has unnecessarily complicated steps”
Pros
It is packed with features that easily adapt to our business needs. Booking and confirmations are also quick and the customer text reminders are also very useful.
Cons
I noticed that the CRM feature has several complex steps making it difficult for beginners to use the software effectively.
Rating Distribution
Ease of use
6
Value for money
8
Customer Support
10
Functionality
10
Health, Wellness and Fitness, 11-50 employees
Less than 6 months
“Excellent for clinic management but complex and costly for newcomers”
Pros
It is an all in one management platform with detailed reports across all business areas including marketing, sales, operations, customer service, finance and inventory. What stands out to me about it is that it helps us manage the full customer journey from lead data to trial, appointment, customer service, retention promotions and even referrals, all designed to maximize revenue and minimize costs.
Cons
The cost can be a big concern especially if you are not familiar with the system and cannot see the value right away. My advice is that if your business does not have at least three branches and a large customer base, it might not be the best fit right now. However they may offer a free trial, so it's worth giving it a try to see if it works for you.
Rating Distribution
Ease of use
9
Value for money
7
Customer Support
10
Functionality
10