Mid Market, 101-500 employees
“Great CRM with Minor errrors”
Pros
It brings all customer information into one place, improves client engagement, and integrates smoothly without major issues.
Cons
Customization feels limited, and I have some security concerns about certain plugins.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Mid Market, 51-100 employees
“Customer Data Management Made Simple”
Pros
The interface is simple, and I love that I can access it from my tablet or phone, which is great for our field team.
Cons
The amount of data can be overwhelming at first, and figuring out how to filter and organize it takes time.
Rating Distribution
Ease of use
6
Value for money
7
Customer Support
9
Functionality
6
Mid Market, 101-500 employees
“Keeps track of all activities”
Pros
It helps me stay on top of leads and manage event lists effectively. Creating contacts or converting them to opportunities is simple, and I can track all account activity easily.
Cons
I haven't tested it fully with my current organization yet, so I'm not sure about downsides now.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Mid Market, 101-500 employees
“Efficient software with wide range of features”
Pros
This software is simple to use, whether you're new or experienced. The collaboration features have improved our team coordination, and I love how customizable the workflows are.
Cons
The mobile app is slow and lacks some features. I also had trouble integrating it with other software, though support helped fix it.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Sales, 500+ employees
“Powerful CRM with excellent analytics”
Pros
The interface is user-friendly and integrates well with our existing systems. I can monitor prospects, deals, vendors, and more from one dashboard. The analytics provide both company-wide and territory-specific insights.
Cons
I can't view leads from other reps across the country, so I might duplicate work without knowing.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
10
Functionality
8